Breakfast! Not a good variety. Wasn't enough to accommodate us. Asked the cook if we could get more, we were told it wasn't anymore. Paying for a room that was almost 200$ a night in a very small town was absolutely ridiculous. Couldn't find front desk staff. Pool was very filthy.

Beds were comfortable.

Stayed in May 2024

The room doors are a little old and should probably be replaced.

I just stayed one night. I liked they had bags with food at the coffee station. I left at 4am and was able to get a coffee and one of their brown bags . The front desk staff were nice and the facility looked nice in the common areas. My room was nice and clean.

Stayed in March 2024

the room did not have a microwave

the cleanliness, the location, and no noise.

Stayed in March 2024

Too much visible wear and tear on the building. It can be seen in the elevator and in the hallways

Good location

Stayed in February 2024

No microwave

It was clean .

Stayed in December 2023

The bathroom had two chewed water bottle Tops in the floor, hair on the sink and toilet and in the shower, there was small debris and trash all over the bathroom floor - like it wasn't even cleaned, just kind of tidied up and left

Super friendly staff, close to my location, lobby and common areas were nice and clean

Stayed in October 2023

Asked for extra pillows, front desk said there were none

Stayed in October 2023

The carpet in our room was disgusting. It was so sticky everywhere in the room. The carpet was actually wet. Soaked our socks. Room could use a good cleaning. Sad housekeeping can make such a difference to how you view your stay.

The location was great. The front desk staff was very welcoming.

Stayed in October 2023

The property could have been cleaner

The staff was nice

Stayed in September 2023

It was some hair on my sheets. Housekeepers need to pay attention to detail. One of my lights had no bulbs.

Great customer service.......smooth check in and out

Stayed in August 2023

First room had stain on sheet and an unpleasant odor. Apologies by desk clerk and moved to second room. That room was okay except for a film on tile floor from some agent used in cleaning which caused tracking an slick finish. Window. shade broken and could not raise.

Location, familiarity, Hilton name

Stayed in July 2023

good

Stayed in June 2023

The front counter, management and the check in process. The staff could not check me in properly with the credit card I wanted nor explained there would be an additional hold. I had to go through so much at the beginning between them and Booking.com, it was horrible after driving over 14 hours. Then having the manager call and getting multiple charges was a shock and stress for my trip.

The property was exceptional and very clean. In a good location and the breakfast buffet was exceptional thanks to the young lady who maintains it. She was very friendly and helpful. She made the stay better.

Stayed in May 2023

They had a new pet policy I wasn't aware of. Check all the rules before booking.

Brittany, the late night agent, was amazing!!

Stayed in April 2023

the floor rug are dirty

nice location

Stayed in April 2023

needs some updating

location

Stayed in November 2022

the room literally has 2 towels and 2 wash clothes no extras. pillows were very soft and not comfortable at all and the ax unit made a horrible noise all night for 2 straight nights.

very clean and friendly staff

Stayed in October 2022

not up to Hampton Inn standards. the both room needed a bad update. the shower water controls were loose and felt like they would fall off. the shower spicket was 3-4 inches away from the shower wall allowing water to get behind it. the bathroom vanity leg next to the toilet was stained and gross. the mirror was brushed aluminum that was stained on the bottom half of the frame. the bed was hard and uncomfortable. the breakfast was not up to Hampton Inn standards and was a little sparse. the price we paid was above what was quoted on Brookings App. the lower price quoted by booking app was the reason that this hotel was selected. disappointed by the process.

Stayed in July 2022

They ran out of towels. I had to go to Family Dollar to purchase them for our room.

The staff were very friendly and kind people

Stayed in July 2022

Unable to check in room at 3:00.

There was very few items available for breakfast.

Stayed in July 2022

Seems like there is a lot of people just hanging around outside. Staff were nice, room very clean. Breakfast was ok except the coffee was cold and full of coffee grounds. Will stay here again

Stayed in June 2022

I was unhappy that the charge was not what I was told it was going to be. I am a Hilton Honors member, and my reservation said the cost for 3 nights would be $372.09. $316.01 for the room, 41.08 for the tax and $15 for city tax. We had to return a day early and so on Sat told them we had to leave Sunday. When we checked out, she said she would send us an emailed receipt. I asked for the money amount, and she said it would be on the receipt. She did not want to give me a receipt. Have never had that happen before. When the receipt came the bill showed $109 +8.72 st tx, 5.45 Loctx, 5.00 motel fee for 1st night and $150.00 room charge, 12.00 st tx, 7.50 Loctx and 5.00 motel fee for 2nd night. My estimate did not say room was $174.50 per night. I am sure that is why she would not give me the bill. She did not want to have to go into it AND SHE WAS NOT BUSY. WHEN WE WALKED UP, SHE WAS TALKING TO ANOTHER EMPLOYEE AND THEY WERE LAUGHING. Not a good way to do business and get come back business or recommendations. We live 7 minutes from the ocean in a tourist town that has a Hampton Inn-I will no longer recommend it to family, friends or visitors. Don't want them to leave feeling like we did. We knew something was up but figured she just wanted to talk to the other employee.

The breakfast was excellent. The kitchen was clean and well supplied. The room was clean and well equipped.

Stayed in March 2022

Dresser was broke and would have been nice to have a microwave in room

Clean room, friendly and helpful staff, great breakfast selection

Stayed in March 2022

..Issue with TV working... Evening staff ambivalent about there not being a hair dryer in our room (they did eventually find one). Thin blankets in room and pour temperature control.

Excellent breakfast. Updated room and clean.

Stayed in February 2022