4873 Lake Road, Brockport, NY 14420, United States
#3 of 3 hotels in Brockport
Guests' ChoiceBased on 185 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 29 April 2024
Violet
United StatesVery clean
Stayed in April 2024
Reviewed: 1 April 2024
Christopher
United StatesRoom smelled funny. that is my only complaint. not sure why tho. We didn't say anything to the staff.
We went up during Easter weekend to see family in the area. Breakfast was hot and ready everything was great. coffee was ok. Staff was really kindhearted and helpful. easy to get around. Area has a lot of places to go.
Stayed in March 2024
Reviewed: 28 March 2024
Rose
United StatesThe room is clean. The beds and pillows are soft. I like the refrigerator for my granddaughters juice. My granddaughter and have now stayed twice. She loves the pool and hot tub as well as the breakfast in the morning. The staff are very friendly and helpful. This is our little getaway together. Thank you ❤️
Stayed in March 2024
Reviewed: 24 January 2024
Leeniqua
United StatesN/A
The location was convenient and accessible to the stores and the breakfast was good.
Stayed in January 2024
Reviewed: 30 December 2023
Rebecca
United StatesFriendly staff, quick check in and clean comfortable rooms.
Stayed in December 2023
Reviewed: 28 November 2023
Gerry
United StatesOur bathroom sink didn't drain well
I like the how clean it was.
Stayed in November 2023
Reviewed: 17 November 2023
John
United StatesDID NOT HAVE BREAKFAST.
Stayed in November 2023
Reviewed: 7 November 2023
Dawn
United StatesInstead of a computer chair in the room maybe two regular chairs so you can sit at the table and eat
Location Nice atmosphere.
Stayed in November 2023
Reviewed: 4 October 2023
Christine
United StatesThe toaster at breakfast took forever. They need a new one.
Everyone was nice and helpful, it was clean well lite.
Stayed in October 2023
Reviewed: 5 September 2023
Lou
United StatesClean and great staff
Stayed in September 2023
Reviewed: 1 September 2023
Karla
United StatesThe staff were exceptional, especially Greg, the maintenance man.
Stayed in August 2023
Reviewed: 22 August 2023
Kandiland
United StatesThey were on top of everything my kids and I needed and the free breakfast was the best!
Stayed in July 2023
Reviewed: 20 August 2023
Jessica
United StatesNothing too fancy but great value for our money! Happy with the staff they went above for us.
Stayed in August 2023
Reviewed: 18 August 2023
Uri
IsraelAny
Great stuff thank you very much
Stayed in August 2023
Reviewed: 13 July 2023
Michael
United StatesExcellent place. Superb continental breakfast!!! Outstanding staff. If going to Niagara Falls and you don’t mind the 1 hour drive through the countryside instead of the highway take route 31 as a pleasant leisure drive.
Stayed in July 2023
Reviewed: 8 July 2023
Rose
United StatesPool towels were way too small. Price was a bit high.
Location was perfect! (Close to SUNY Brockport) Breakfast was great (no sausage or home fries/hash browns, but everything else was good). Pool was small, which I appreciated, but some people may prefer a bigger pool. There were ladies/mens rooms at the pool, which was great!
Stayed in July 2023
Reviewed: 4 July 2023
John
United StatesWe asked for an early check in as we were attending a wedding at 330. I was told to call the day of. I called at 8 am and was told 10 am. We arrived at 1230 and had to wait another hour. What was the sense of being told to call the day of. Are names not assigned when you call?
Every thing, check out time was great! We were able to eat breakfast and then enjoy the pool and hot tub for a bit before checking out.
Stayed in July 2023
Reviewed: 23 June 2023
Boge
United StatesEverything was good
Very good
Stayed in May 2023
Reviewed: 25 May 2023
Lisa
United StatesNothing
Staff was very friendly. Rooms were clean . We enjoyed our stay.
Stayed in April 2023
Reviewed: 5 May 2023
Rick
United Statesperhpas some bacon or sausage with breakfast but it was no big deal
breakfast was above my expectations, well done
Stayed in May 2023
Reviewed: 1 May 2023
Michael
United Statesall was good no complaints
clean close to the school
Stayed in April 2023
Reviewed: 7 April 2023
Kevin
United StatesNo morning newspaper.
Close to all.
Stayed in April 2023
Reviewed: 29 March 2023
Melissa
United StatesEnjoyed the gym, pool and complimentary breakfast.
Stayed in March 2023
Reviewed: 21 March 2023
Licata
United StatesThe smell from the pool was musty
The breakfast was nice and was available early . They were very helpful and the beds were comfortable
Stayed in February 2023
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