109 Welton Drive , Cumberland, MD 21502, United States
#1 of 6 hotels in Cumberland
Guests' ChoiceBased on 225 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.4
Staff
9.3
Value for money
8.7
Free WiFi
8.1
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End of dialog contentReviewed: 19 September 2021
Bonnie
United StatesThe attendant at the breakfast buffet was very attentive and helpful. She kept everything refilled and check with each table to see if they needed anything.
Stayed in September 2021
Reviewed: 14 September 2021
Kathy
United StatesRoom more expensive but not as big. Breakfast wasn't as good; cold.
Clean
Stayed in September 2021
Reviewed: 25 August 2021
Lisa
United StatesBreakfast options and quality could have been better.
Very clean and modern
Stayed in August 2021
Reviewed: 17 August 2021
James
United StatesFor all of the apparent effort towards sustainability and green practices, the cheap plastic knives and forks were too flimsy to be usable. Bamboo disposables would be better.
The bed was remarkably comfortable. The breakfast was delicious.
Stayed in August 2021
Reviewed: 16 August 2021
Kathy
United StatesThe only thing not good were crumbs on the desk seat in the room.
Reception was wonderful. Very friendly. Room was clean. Breakfast was great; staff friendly. Halls were quiet.
Stayed in July 2021
Reviewed: 5 August 2021
Elizabeth
United StatesThere was nothing not to like.
The room was super spacious and clean, key worked every time, parking was plentiful, and staff helpful. The breakfast had a decent assortment of hots, colds, and sweets and it was all fresh.
Stayed in August 2021
Reviewed: 31 July 2021
Brenda
United StatesNothing could ave been improved everything was perfect !
Everything was so clean Staff was friendly
Stayed in July 2021
Reviewed: 23 July 2021
Lisa
United StatesClean, location, friendly and great breakfast!
Stayed in July 2021
Reviewed: 20 July 2021
Neil
United StatesBreakfast worker was especially good
Stayed in July 2021
Reviewed: 8 July 2021
Janice
United StatesThe room was very clean and comfortable. Access to complimentary coffee and tea at any hour was a definite plus.
Stayed in July 2021
Reviewed: 5 July 2021
Sharafi
United StatesEverything was great
Stayed in July 2021
Reviewed: 5 July 2021
Fa
United StatesThis is a first time ever I have to think about this question!!!! We liked 100 out of 100 here !!! So, NONE !!!!!!!!!
Before anything cleaning ,we travel a lot And we never had a hotel this clean ! Everything was shining when we walked into the room.Great staff , very friendly and helpful.Even with their mask on you could see their smiles all the time and like an old days they bring everything you need to your room! Location is perfect ,on top of high hill with a beautiful view and in the middle of all you want to do in this town ,the destination to all around was 7 minutes 😉 Breakfast was very good , everything was ready at all the time they said they had it going . Not even recommending it to you , also we come back too ! I wish you could teach the whole world how they need to manage a hotel. I have to say congratulations to evey single one who makes this hotel run , all of you making it a place to enjoy and remember ! Thank you 👌👍
Stayed in July 2021
Reviewed: 27 June 2021
Barbara
United StatesCannot think of anything.
I was pleasantly surprised that the breakfast bar was open again. We stayed in an ADA room per my request. Lots of room and the necessary walk in shower.
Stayed in June 2021
Reviewed: 20 June 2021
Kevin
United StatesClean, the pool was nice, front desk staff were very nice and helpful
Stayed in June 2021
Reviewed: 14 June 2021
Walter
United Statesn/a
awesome
Stayed in June 2021
Reviewed: 11 June 2021
Felicia
United StatesThe lady at the front desk wasn't very nice..
Very clean and comfortable!!
Stayed in June 2021
Reviewed: 10 June 2021
Nicole
United StatesQuick and easy check in process. Very clean room and facilities
Stayed in June 2021
Reviewed: 8 June 2021
Carol
United StatesThe location was great. Could have been filled quicker was very busy at the time.maybe a few more selections
Stayed in June 2021
Reviewed: 11 December 2023
Ashley
United StatesThe bathroom door absolutely needs to lock. Very odd. And the heat/ac unit kept us up most of the night. It was very loud and ran all night.
We were pleasantly surprised that the complimentary breakfast was actually a full hot breakfast.
Stayed in December 2023
Reviewed: 16 November 2023
Natitia
United StatesI’ve stayed at this location before and the staff was friendly. This particular time front desk wasn’t as friendly as before.
The view. Cleanliness. Decor.
Stayed in November 2023
Reviewed: 20 August 2023
Travis
United StatesThe air/heat unit in the room made a horrendous noise all night. I didn’t get but an hour of sleep, if that. I was exhausted the next day. They did not satisfy my complaint at the desk but replied “we will let maintenance know”. Breakfast had limited items. I could have been fine without that but after a terrible nights sleep, that just added to a bad review. Basically paid a bunch of money for a shower.
Stayed in August 2023
Reviewed: 26 June 2023
Devon
United StatesBreakfast was not edible.
Clean with easy access to freeway
Stayed in June 2023
Reviewed: 26 June 2023
Robert
United StatesThe beds were noisy.
Nice employees. Good morning breakfast.
Stayed in June 2023
Reviewed: 30 July 2021
Robert
United StatesVery pricey for the area.
Staff was great
Stayed in July 2021
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