4505 Beltway Dr, Addison, 75001-3708, United States
#13 of 21 hotels in Addison
Guests' ChoiceBased on 216 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.5
Facilities
7.7
Staff
8.0
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 26 March 2024
Justin
United StatesN/A
Everything was great. No complaints
Stayed in February 2024
Reviewed: 18 February 2024
Karen
United StatesNo Toilet paper..we used the Tissue Box ..had less than a half roll up on arrival and no extra roll in bathroom Room was very small and pillows were small Bedding quilts moved around when you slept They took a deposit of 100 and upon check out I was going to pay balance with a different card and was told I had a Zero Balance so they took it all on the same card ..also they don't take cash A tour bus load came in late and the hallways were noisy so we could hear doors slamming shut all night and yelling in the hallways We didnt sleep that night if the funeral so we got up early and checked out I didn't see food set out for early risers as it was suppose to be breakfast also ... Usually there is a table with 2 chairs to sit and eat or whatever and missed that too
Convince to location to family We came in for a family funeral and was able to check in a little early to allow us to unpack and make room to go to airport to pick up another family member
Stayed in February 2024
Reviewed: 12 November 2023
Luis
United StatesChecking inn took too long
The room was well lit up
Stayed in November 2023
Reviewed: 6 October 2023
Marquita
United StatesHow my key stop working for no reason when I came back to the hotel
The location and friendliness
Stayed in October 2023
Reviewed: 11 July 2023
Angela
United StatesI didn't like the way the young man at the desk made me feel like I was being dishonest about my dog staying here, almost as if i was hiding him or something. When I checked in, it was very late, and I had been loading a uhaul all day, non-stop. My dog was asleep in the car, and I didn't even think about mentioning it bc I was exhausted, and he didn't ask about pets. Of note, I had originally found this location through a dog friendly hotel suggestion online, so I didn't even stress about it. The next day, I was locked out of my room when I returned and had to pay a $125 fine, which is fine- I paid it, but he called the manager twice while I stood there, no regard for the questions I asked and flat REFUSED to acknowledge my presence RIGHT IN FRONT OF HIM. He referred to me (I was alone) as "the people" first of all, which was rude in itself, then refused to disclose the manager's name when I asked, twice, and, honestly, all I wanted to do was contact her directly to Apologize for the misunderstanding. No people skills whatsoever. None.
Cleanliness, quiet environment, safe community
Stayed in July 2023
Reviewed: 1 June 2023
Stephanie
United StatesPool could have been skimmed, it was buggy, but clean otherwise. Rooms need more pillows (only 4 small ones on a king bed). Hallway carpet was very rippled and needed o be redone. Someone may trip!
The rooms were a very nice surprise. Pool was nice and open late. Staff very helpful and accommodating.
Stayed in May 2023
Reviewed: 25 May 2023
Gressett
United Statesnoise and tv remote control didn’t work
location and price
Stayed in May 2023
Reviewed: 12 July 2022
Paul
United StatesOne bed had black stain.they do not clean the room or remove the trash from your room except on request. Found a large roach in the sink. The hallway was very hot with no AC and smells.the man at the checkin was not so nice and disrespectful. The lady at checkout was much nicer and shout replace the tall man
Breakfast had no type of meat.scrambled eggs very dry .Add fried or boiled eggs sometimes. Other Hampton lnn have better selection
Stayed in July 2022
Reviewed: 31 May 2022
Timothy
United StatesThe hotel is in odd location but not necessarily a bad area. It is very dated and in need of major renovations. The pool area was nice. It appeared they were short staffed and room service was non existent. We did not have enough towels and had to go to lobby to retrieve them ourselves. On the surface, it appeared clean.
Breakfast just ok, not much to offer and out of some things.
Stayed in May 2022
Reviewed: 27 May 2022
Janet
United Statesseemed to need updating and looked old
great location
Stayed in May 2022
Reviewed: 16 May 2022
David
United StatesNeed more gym equipment.
Stayed in May 2022
Reviewed: 12 May 2022
Stanley
United StatesThe location The construction going on next door
The clean cool room
Stayed in May 2022
Reviewed: 25 March 2022
Gracie
United StatesI had to use a credit card, which I didn't want to do, the card reader did not want to accept my bank debit card.
Location, cleanliness, staff, breakfast, and accessibility to my room.
Stayed in March 2022
Reviewed: 20 March 2022
Isabel
United StatesNo Meat for breakfast
Nice Staff
Stayed in March 2022
Reviewed: 7 January 2022
Lynette
United StatesThe only thing is the smell of weed was very strong for a few days/ people don’t understand that non smoking applies to all!!! I don’t appreciate this perspective of people ignoring the rules. we are not smokers.
location is good
Stayed in January 2022
Reviewed: 6 September 2021
Latonya
United StatesNo bathtub. USB plugs were faulty. Iron did not work.
Comfortable Bed & pillows.
Stayed in September 2021
Reviewed: 11 July 2021
Mary
United StatesOutdated decor worn carpets
Location, quietness, pillows, free parking
Stayed in July 2021
Reviewed: 9 July 2021
Massie
United StatesWI-FI not good
Staff & room
Stayed in July 2021
Reviewed: 5 July 2021
Guest
United StatesNice room, but bed and pillows were too soft. Also, room should have been discounted or guests should be informed in advance of the complimentary breakfast not being available.
Stayed in July 2021
Reviewed: 29 June 2021
Hilda
United StatesFirst night got 2 big cockroaches, I asked two Days in a row for room service not much just new towels and toilet paper and the trash out .. I end up doing it my self.
Staff very polite helpful and professional
Stayed in June 2021
Reviewed: 18 June 2021
Horton
United StatesBed uncomfortable, room a bit small
Location, staff
Stayed in June 2021
Reviewed: 6 June 2021
Rusty
United StatesPeople out side set off car alarms multiple times during the early morning. And the bed was not very comfortable.
Stayed in June 2021
Reviewed: 30 March 2024
Vicki
United StatesNothing
Nice room clean nice staff
Stayed in March 2024
Reviewed: 28 March 2024
Katie
United StatesThe beds were hard and were overall uncomfortable. The front desk agent on duty clearly did not like his job and was not shy about how much he did not want to be there. He was rude and dismissive to guests checking in and should strongly reconsider working in the hospitality field. Our overall experience was pretty terrible.
Stayed in February 2024
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