Clean and comfortable.

Stayed in May 2024

• Water on the shower didn’t get hot enough in the mornings.

• Breakfast, • staff is really friendly.

Stayed in November 2023

The beds were extremely hard and gave me really bad backaches.

Had great breakfasts.

Stayed in November 2023

Check in was slow that night we came.

We were there just to stay after the football game. Enjoyable and convenient, the beds were nice.

Stayed in November 2023

It was under renovations, it took awhile to get someone at the front desk, they were not very considerate. The price was ridiculously high ( maybe price gouging due to inclement weather and power outages in the area?)

I was able to book it last minute. The breakfast egg omlelets were very good.

Stayed in August 2023

Pets are indiscriminately housed in all of the hotel rooms. I talked to a friend, hotel manager at high end property. He had to accommodate service pets, which meant that after each stay, there was a costly pet cleaning fee. This property is negligent in this regard. I downgraded clean to average because of the pet!/no pet cleaning issue. Small room; could not see entire t.v. while sitting in sole chair.

Well maintained grounds and ample parking. Comfortable king size bed

Stayed in June 2023

noisy in our room by pool at night, rooms need updating, pop prices

location, breakfast, bedding

Stayed in June 2023

breakfast was good, opened at 6 and food was ready and hot.

Stayed in January 2023

The room style was modern and clean, however, not every outlet on the desks worked. Also, some of the furniture was showing slight marring and signs of wear. Not much, but it was noticeable on some of the wooden accents...

The staff was OVERLY helpful in explaining best practices for booking multiple rooms and what hotel amenities were. They went over and beyond the call of duty to make sure we were comfortable and safe. The coffee was pretty great quality, and was offered at night as well as for breakfast time, which is a plus when travelers get in a little later in the day.

Stayed in November 2022

I was surprised that room service was an extra cost. I know things are transitioning. This was my first travel in two years. The added cost was more than I anticipated. I think everyone would appreciate the information upfront. The internet is included in the room cost was also very helpful for me. It was a pleasant surprise.

I thought overall my experience was excellent.

Stayed in June 2022

The first room we were given hadn't been cleaned. The gal at the front desk was quick to apologize & give us another room.

The hotel seemed very clean and breakfast was fantastic.

Stayed in October 2021

Everything was fine, breakfast better than average, everything was fresh

Stayed in September 2021

At check in it would have been helpful to know about the included breakfast, where it was located, what times it opened and closed. Also we had some loud people in the adjoining room next to ours and we could almost hear every word they were saying.

Room and halls were clean, beds were comfortable, breakfast was delicious and kitchen staff was very helpful. Freshly made waffles and omelettes were outstanding. Will definitely be back again next time we're in the area.

Stayed in August 2021

The room iron was not very good quality and difficult to use. The weather was very muggy and the room was also muggy at times. The air conditioner didn’t seem to be in full force on those days. Not sure if it was just bad weather or an issue with the air conditioner. Not horrible, just a bit muggy in The room at times.

Very comfortable room and helpful staff. Very easy to be there. Breakfast was ok, but they had bananas, coffee and bottled water all day which was convenient for a quick snack. Parking was easy. Overall and very nice hotel. Will plan to stay there again when I come back to MI.

Stayed in June 2021

Could have used more floor space in the room. Kind of tight with two Queen beds.

Excellent staff and comfortable rooms.

Stayed in May 2021

No room cleaning for 4 days. Very cold breakfast room , as it had only 3 degrees outside

Stayed in January 2024

Very small room, unlike any we have had at this site in multiple prior stays. Reminded us of the closet room at the Mayfair in the movie Best in Show.

Stayed in November 2023

Nithing

The beds were so comfortable and there were extra pillows, which were just right. Great water pressure in the shower.

Stayed in October 2023

The view, construction, and warm water in the room. We stayed there before for our anniversary and our stay was nothing like this one.We wish we could have known about the conditions before hand.

Breakfast and staff were nice

Stayed in September 2023

Low pressure and quite low temperature of shower. It takes about over 5 min to come out the temperature water. Soaked tissue box.

Close to the shopping mall.

Stayed in October 2023

1. Problems with door closing 2. Problems with flushing toilet 3. problems with attention to details by the management 4. Problems with service

Stayed in October 2023

Ok the hotel was being renovated. Not sure if this was why my room was never cleaned. Shower like drip drip drip. Terrible internet. I had to keep on signing in countless times. Why can’t it reconnect like most other hotels.

Staff were very attentive. Always helpful. Comfortable bed. Good location. Wholesome breakfast each day. Good tasting coffee.

Stayed in September 2023

There was no exhaust fan in the bathroom. Doesn’t make for a pleasant experience when someone is finished and the odor Carry’s into the room that is not that big to begin with. The air conditioner unit made a constant annoying noise almost all night. Seems like when it clicked on in the Morning the noise went away.

Breakfast area very clean. Selection was excellent. Coffee availability outstanding.

Stayed in August 2023

I sent a request via booking.com for a late check out, then I called at 12:58pm on the day of check in to ask for a late check out. When I arrived to the hotel later that day, no one had any record of my late check out request. When I arrived, I did the paid Wi-Fi as I was there for a work business meeting, which had to be conducted via the internet. The paid Wi-Fi kept having issues. All night, there was this insanely loud noise coming from the walls. When I finally called the front desk, they told me that I was in a room next to the electrical room and was hearing the hotel electric system. The sound was crazy enough that we ended up switching rooms at 2am. The following morning, as I started my team meetings via the Wi-Fi, the room next to us began undergoing construction. I tied to call the front desk, but the phone in my new room did not work. After going downstairs to the front desk and alerting them, they offered me a room on the front door to use for my next 1 hour meeting. Due to all the delays, I asked for a 2pm check out so that I could catch up on work. I was then informed the extra late check out will cost $50. The room itself only cost $150, now I’m being charged 1/3 of that price for an additional hour of late check out, after all the issues.

The third shift staff was really nice. She was sympathetic and really tried to help me.

Stayed in August 2023