4002 General Hays Road, Hays, KS 67601 , United States
#4 of 14 hotels in Hays
Guests' ChoiceBased on 301 hotel reviews
8.3Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.5
Staff
8.9
Value for money
8.2
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End of dialog contentReviewed: 14 May 2024
Nicholas
United StatesThe only thing I didn’t like is that the pool was shut down and we weren’t let known about it.
The staff was very friendly and very helpful. The complimentary dinner and breakfast were both yummy!
Stayed in April 2024
Reviewed: 6 March 2024
Amanda
United StatesPool wasn’t working .. and hard to get to.
Stayed in March 2024
Reviewed: 28 February 2024
Brad
United StatesBreakfast good location kind of hard to find as is tucked back behind several other hotels and a home depo
Stayed in February 2024
Reviewed: 10 January 2024
Sandra
United StatesClean and convenient
Stayed in January 2024
Reviewed: 20 October 2023
Julia
United StatesThe elevator was not working
Loved the pillows in the room
Stayed in October 2023
Reviewed: 10 October 2023
Jana
United StatesBreakfast is not very good. Waffles are an ok solution, but most of rest of choices are bad. Precooked eggs and meat are not appetizing, quality of muffins/bagels is poor. Coffee ok. Juice not great. Not a draw for us. Paying more than $100 is difficult when just driving thru town. We won't do it again in this manner when only stay about 12 hours....
Location of motel was fine. The girl at check in was bubbly and knew where to send us for dinner when asked, We appreciate that.
Stayed in September 2023
Reviewed: 9 October 2023
Lauren
United StatesI think the pet fee is a little high
Location was good and room was pretty clean
Stayed in October 2023
Reviewed: 1 October 2023
Donna
United StatesThe air conditioner/heater was so extremely nosey, it kept us from sleeping well.
Jasmine took care of us at check in and was very wonderful. She Hurried up our room, gave us directions, recommended a place to eat and was lovely. The woman after her, tiny thing with long hair that worked the night shift was incredible. Her customer service skills were just amazing. Making sure everything was great for us and so full of energy! Excellent hospitality! And last, but not least, the room was spotless - so clean! Just great!
Stayed in September 2023
Reviewed: 24 September 2023
Steve
United StatesWell appointed, clean, and very friendly staff
Stayed in September 2023
Reviewed: 21 September 2023
Figueira
United StatesWhen we got there to check in it took almost 20 minutes for anyone to show up to check us in
Clean comfortable quiet
Stayed in September 2023
Reviewed: 18 September 2023
James
United StatesBreakfast was average for a hotel.
Stayed in July 2023
Reviewed: 5 September 2023
Gary
United StatesN/A
Standard to Good
Stayed in August 2023
Reviewed: 21 August 2023
Hudson
United StatesClean
Stayed in August 2023
Reviewed: 18 August 2023
James
United StatesUNDERSTAFFED...THE PERSON WORKING THE FRONT DESK WAS GETTING CALLS AND TAKING CARE OF CUSTOMER CONCERNS. WHEN DOING SO WOULD HAVE TO LEAVE AND GO TO THE ROOM OR WHERE EVER THE PROBLEM WAS. AT ONE TIME THERE WERE 4 PEOPLE AT FRONT DESK WAITING FOR THEM TO COME BACK. CUSTOMER SERVICE WAS GREAT, JUST NOT ENOUGH STAFF TO HANDLE IT.
USUALLY DON'T WORRY ABOUT THE BREAKFAST. IT WAS BUSY WHEN WE LEFT
Stayed in July 2023
Reviewed: 16 August 2023
Kutz
United StatesN/A
Large rooms, clean
Stayed in August 2023
Reviewed: 15 August 2023
Hester
United StatesN/A
Everythinbg
Stayed in August 2023
Reviewed: 5 August 2023
Stephanie
United StatesSome road noise from the highway but the room fan blocked it out
The room was very clean and comfortable
Stayed in July 2023
Reviewed: 2 August 2023
Michael
United StatesWater temp for Indoor pool too cold,
Excellent breakfast. Staff friendly, accommodating
Stayed in July 2023
Reviewed: 30 July 2023
Danb266
IsraelThe price was high
the rooms were good, breakfast was good. location is in half way between Kansas citi and Denver
Stayed in July 2023
Reviewed: 29 July 2023
Edna
United StatesWashing machine broke so there were not enough pillowcases for 6 of our pillows Cream rinse was empty
There were problems that morning The waffle batter was very thin It was corrected but we had to leave to continue our travel
Stayed in July 2023
Reviewed: 24 July 2023
Jimmy
United StatesFor an amount of $280.00+ it would have been nice to have a TV that worked. A working ice dispenser on the floor would have been nice as well.
fair. second morning ran out of some items. appeared to be short of staff.
Stayed in July 2023
Reviewed: 20 July 2023
Kandice
United StatesNA
Good value
Stayed in June 2023
Reviewed: 17 July 2023
Donald
United StatesThe breakfast was standard fare, but the fresh fruit salad was wonderful.
Stayed in July 2023
Reviewed: 6 July 2023
Maralee
United StatesThe hair dryer in my room did not work. Breakfast was good, but there was no fruit and the yogurt ran out before I got any. There was no hot tub.
I love the refillable containers of soap and shampoo. Better for the planet! The bed was comfortable and the room was relatively spacious.
Stayed in July 2023
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