155 Sugarloaf Road, Hendersonville, NC 28792, United States
#2 of 10 hotels in Hendersonville
Guests' ChoiceBased on 260 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.6
Staff
9.1
Value for money
8.1
Free WiFi
9.4
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End of dialog contentReviewed: 20 May 2024
Claudia
United StatesWe were on ground floor and it was quite noisy. The street noise was loud and the door closed so loudly. You could hear other doors also. But we slept well
It was clean and had a very good breakfast
Stayed in May 2024
Reviewed: 13 April 2024
Doody
United StatesHair on shower edge... that wasn't mine 😳
Good location... friendly staff
Stayed in April 2024
Reviewed: 8 April 2024
Ashley
United StatesMy room had 2 light bulbs out , and the remote was filthy with dust and dirt on it . When I walked into the room, it had a musty smell and was very warm .
I like the location, and the indoor pool area , and laundry unit
Stayed in April 2024
Reviewed: 18 March 2024
Dee
United StatesThe Continental breakfast was ok. No bacon!! And the small ham slices were sitting in water,, 🤮 not beer appealing.
The location, cleanliness and staff were fantastic!! Jodi at the front desk was very helpful. We will definitely stay here next time we come visit.
Stayed in March 2024
Reviewed: 3 March 2024
Will
United StatesVery thin walls, could hear everything from the hallways and rooms next door
Very clean and comfortable, kind staff
Stayed in March 2024
Reviewed: 2 March 2024
James
United StatesElevators were creaky and bumped hard when they stopped
Location
Stayed in March 2024
Reviewed: 19 February 2024
Kellene
United StatesRugs looked a little worn.
Nice breakfast. Lovely lady serving and prepared the breakfast. Front desk people were helpful and very pleasant.
Stayed in February 2024
Reviewed: 19 February 2024
James
United StatesThe only thing we didn't like was the fact that the bathroom did not have a fan.
The facilities were good and my family loved the indoor pool. The lady that prepares the breakfast is the best, very nice and wants to make sure everyone is taken.care of.
Stayed in February 2024
Reviewed: 9 January 2024
Jacob
United StatesGood room and bed, close to Pardee Hospital.
Stayed in January 2024
Reviewed: 22 December 2023
Stephen
United StatesFriendly staff,convenient location.
Stayed in December 2023
Reviewed: 14 December 2023
Laurence
United StatesGreat breakfast and breakfast staff person!
Stayed in December 2023
Reviewed: 4 December 2023
Derrick
United StatesN/A
Staff
Stayed in December 2023
Reviewed: 26 October 2023
Jacqueline
United StatesN/A
Clean and great staff. Great location.
Stayed in October 2023
Reviewed: 2 October 2023
Temple
United StatesDefinitely one of the smaller rooms we have stayed in for a Hampton Inn. Outdated furniture, the room/window was very close to the parking lot/parked cars with only a rolling blind, no curtains for opening the blind to allow sunlight in the room and have any privacy.
Breakfast was good, staff friendly and helpful.
Stayed in October 2023
Reviewed: 14 September 2023
Kathy
United StatesPleasant desk staff, free breakfast was ok. The room was a double queen, comfortable for a hotel. May seem silly to some, but the room had no odd smells.I was glad for the USB outlet. Ordered food delivered, and front desk called up first to confirm.
Stayed in September 2023
Reviewed: 7 September 2023
Ann
United StatesBed too soft
Stayed in September 2023
Reviewed: 30 August 2023
Charlene
United StatesSend to need an uplift... things are worn, pool marred/paint peeling?, public spaces worn out. Didn't follow directions to leave sheets on and simply replace towels daily.
Location
Stayed in August 2023
Reviewed: 21 July 2023
Anne
United StatesI have to eat gluten free and there weren’t a lot of choices for me at breakfast. The eggs available were terrible.
Seemed clean.
Stayed in June 2023
Reviewed: 8 July 2023
Edward
United StatesThe window shade in room was torn, and did not hang straight. It made a very bad 1st impression, however the room was very clean. The front office staff were very nice and good. The maintenance man was especially helpful , nice and straightened the shade.
Stayed in July 2023
Reviewed: 13 June 2023
Kim
United StatesThe property was in need of updates. For the price, the furniture was showing wear and the common areas were tired and worn. There were warnings in elevator about kids and hall noise, but there were multiple instances of children running up and down the halls late at night with no supervision. Also, the breakfast area was over run with kids unattended.
The property was convenient to the interstate and to my destination. The bed was comfy and the room was a large and clean.
Stayed in June 2023
Reviewed: 28 May 2023
Robert
United Statesvery clean. quality breakfast. nice staff.
Stayed in May 2023
Reviewed: 16 May 2023
Marsha
United StatesFacility probably needs updated a little
Breakfast was very good. Food was hot and tasty
Stayed in May 2023
Reviewed: 23 April 2023
Jane
United StatesCleanliness. Had to have manager clean floor in our room.
Breakfast was great.
Stayed in April 2023
Reviewed: 21 April 2023
Paula
United Statesstay two nights, room was never cleaned on the second day, trash was not empty, and did not receive clean towels. breakfast was good. Staff was pleasant. Location is good.
convenient location
Stayed in April 2023
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