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  5. Reviews of Hampton Inn & Suites by Hilton in Hot Springs, Arkansas

Reviews of Hampton Inn & Suites by Hilton in Hot Springs, Arkansas 3 stars

151 Temperance Hill Road, Hot Springs, AR 71913, United States

#29 of 121 hotels in Hot Springs

Guests' Choice

Review score

Based on 171 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 19 May 2024

    7.0
    We enjoyed staying at this hotel except for the issues listed above. We had a nice view of the mountains!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    1. I had reserved our room with a credit card and when we arrived I gave a different card and they still charged the wrong account. That didn’t help with my expenses! 2. We stayed May 12-16th and the pool was GREEN! No chairs by the pool to even sit in the sun. 3. I wasn’t informed at check-in that they no longer offer housekeeping. I had to call the front desk and ask for our room to be cleaned/bed made and for clean towels!

    Friendly staff, close to main roads ,shopping and restaurants etc

    Stayed in May 2024

  • Reviewed: 12 April 2024

    8.0
    A decent Hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    No Complaints.

    Very busy. A decent place to spend a night. Very helpful young lady working the desk upon arrival.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Loved it! Thank you.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights

    The hotel is showing its age and could use a renovation. I'd give it a 80%. There were a few cracks in the drywall, a leak above my window, and a few other minor things in the room that could be better.

    Great! Staff were very friendly. The breakfast lady's were awesome. Super friendly and welcoming.

    Stayed in April 2024

  • Reviewed: 12 October 2023

    9.0
    It was a very pleasant stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night

    Not enough towels. No Hot Tub.

    The breakfast was good. The room was spacious. The Spa tub was Amazing. The Staff was extremely nice and professional.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    9.0
    Enjoyed the hospitality location activities restaurants
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Good

    Stayed in September 2023

  • Reviewed: 27 September 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • One-Bedroom King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little pricey

    Clean rooms nice place.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    I was very pleased with our stay here.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no conditioner in the bottle attached to the shower and the vent fan in the bathroom didn’t work. I brought it up to the front desk attendant at check out and she said she would see about getting that fixed.

    The room was clean and the beds were comfortable. The complimentary breakfast provided plenty of options.

    Stayed in September 2023

  • Reviewed: 7 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property was very clean and welcoming.

    Stayed in August 2023

  • Reviewed: 19 July 2023

    8.0
    It was a nice hotel, but it did not offer a good facility for a person in a wheelchair.
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I booked a handicapped room as my husband is a amputee and in a wheelchair. The bed was too high and he could not get into it, he had to sleep sitting up in a chair all night, and it was not a recliner. When I went to tell them they told me there were no other rooms available and we would have to stay in that room. Also, it had a tub and not a roll in shower or a bench to get into the shower. Someone needs to address the handicapped facility. I was very disappointed by this, to say the least.

    It was clean and very pretty

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Too far from activities and town. Well maintained. Great staff thin walls.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Walls too thin. Heard walking overhead and people in room next to us. Wouldn’t stay there again.

    Great staff, bfast and nice room.

    Stayed in July 2023

  • Reviewed: 26 March 2023

    7.0
    48th anniversary - stay good but not great
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    hotel outside remodel noise, furniture in king suite uncomfortable, 1st room 309- no number on room and could see out at door when closed. new room - 409- was better but furniture not like on booking site.

    hotel location was convenient, breakfast hours and food good. facilities and room clean. employees friendly and responsive to concerns.

    Stayed in March 2023

  • Reviewed: 19 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Only reason it's not a 10 is because of the construction working pass 5 o'clock with the noise

    The staff was amazing clean

    Stayed in March 2023

  • Reviewed: 20 February 2023

    8.0
    I would probably stay again because of the area.
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    we booked a room for 4 - 2 queen beds. we were given a room with one queen bed and a sofa sleeper. sofa sleeper was not made and no sheets or bedding was found in the room. front desk got us what was needed and offered to have room service make the bed but we declined and made it ourselves. upon entering the hotel there was a pile of booths and tables in a little alcove where I guess there was renovations happening. that was off putting but if renovations were happening, we weren’t bothered by them at any point.

    I liked the area of the property and place was clean enough.

    Stayed in February 2023

  • Reviewed: 30 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was great and large.

    Stayed in September 2022

  • Reviewed: 6 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    First room had stopped up bathtub —bathtub really dirty but they moved us and there were too many dogs in the premises with barking and all

    Breakfast and location good

    Stayed in September 2022

  • Reviewed: 13 August 2022

    7.0
    We would book again as long as it remains the same and no changes with the new ownership
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    Elevator light would not stay on to let you know it was on the way but was pretty quick to get there. Desk staff not overly friendly except Mickie. Rest were ok.

    The room was nice and smelled clean. Bed very comfortable and loved the comforter and pillows! Fridge and microwave handy. View good. Breakfast ladies very friendly and kept things replenished. Housekeeping did exactly as I asked.

    Stayed in August 2022

  • Reviewed: 12 August 2022

    8.0
    good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no body wash in shower

    location and price

    Stayed in July 2022

  • Reviewed: 8 August 2022

    8.0
    Good price, good location and nice comfy rooms. I would stay here again.
    • Leisure trip
    • Couple
    • Deluxe King Room with Whirpool - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    breakfast was a little lacking. also did t help when the cook didn’t show up one day. we ended up eating out for breakfast that morning.

    Nice comfy beds. I loved the large whirlpool tub in our suite.

    Stayed in August 2022

  • Reviewed: 7 August 2022

    8.0
    Clean & restful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Entrance to main parking lot is on a curve/rise in the road & makes it difficult to enter the property with an obstructed view of oncoming traffic. Outdoor seating away from the pool is needed.

    Room/parking area very clean. Breakfast was typical and could have been hotter.

    Stayed in August 2022

  • Reviewed: 1 August 2022

    8.0
    it was a nice 4 days for the first visit to hot springs we will be doing it again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    no complaints

    I like where it set

    Stayed in July 2022

  • Reviewed: 22 July 2022

    7.0
    Solid short-stay hotel in a good location.
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights

    In a great location for both the city and the lake areas. Basic Hampton Inn with the usual amenities.

    Stayed in June 2022

  • Reviewed: 18 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Whirlpool - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    dogs

    Stayed in July 2022

  • Reviewed: 8 June 2022

    9.0
    Quit, efficient, relaxed stay.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    ????

    Good quiet as expected

    Stayed in June 2022

  • Reviewed: 5 June 2022

    7.0
    It was all Wright
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The arms of the chair was broken off.

    The location was good

    Stayed in May 2022

Showing 1 – 25

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