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Reviews of Hampton Inn Jefferson City at Capital Mall 3 stars

4800 Country Club Drive, Jefferson City, MO 65109, United States

#5 of 12 hotels in Jefferson City

Guests' Choice

Review score

Based on 44 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 26 April 2024

    8.0
    Staff was very friendly
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They didn’t have mini fridge and microwave

    Good was good room was clean bed was comfortable

    Stayed in April 2024

  • Reviewed: 18 March 2024

    7.0
    Nice facility but overpriced because of towels and breakfast.
    • Leisure trip
    • Family with young children
    • Non-Smoking King Study
    • Stayed 2 nights
    • Submitted via mobile

    The towels were super thin in the bathroom. Takes forever to get breakfast because they have only one waffle maker. They are too busy for only one. Probably need (3). Ran out of food.

    Clean

    Stayed in March 2024

  • Reviewed: 25 November 2023

    9.0
    Good hotel
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Pool water cold!!

    Staff and room and breakfast. Good coffee

    Stayed in November 2023

  • Reviewed: 10 October 2023

    9.0
    I would stay again!
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The price was a bit high.

    The bed was amazing!

    Stayed in September 2023

  • Reviewed: 26 June 2023

    7.0
    adequate
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    room had no mini fridge

    Stayed in June 2023

  • Reviewed: 19 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It would have been nice to have had a microwave and refrigerator in the room.

    Loved the breakfast

    Stayed in May 2023

  • Reviewed: 9 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needed better lighting in the room!!

    The bed was comfortable

    Stayed in April 2023

  • Reviewed: 26 March 2023

    8.0
    Good place to stay
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Walls seemed very think, could here a lot from neighbors

    very Clean

    Stayed in March 2023

  • Reviewed: 24 September 2022

    9.0
    In general is was fine
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Toilet is too low, we are medium tall people and one of us has arthritis, so getting up off a low toilet is difficult.

    Breakfast was fine, Coming from the west on US 50, we missed the entrance once and had to turn around. Actual entrance not fully obvious

    Stayed in September 2022

  • Reviewed: 21 August 2022

    8.0
    It was all good except for charging the extra $20, when I got there, even though I already prepaid.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night

    Taking the extra $ money out. I had already prepaid for my room and then they asked for more once I got there. $20.00 more. I stayed at another hotel recently and they did not charge any extra, besides what was on booking.com as the total amount. Nothing extra, not even for a debit card, and no other hotels did this, this whole year when I stayed other places. Also, staff could be a tad friendlier and talk to customers, saying hello, good morning, etc., instead of just walking past the customers without saying a word.

    Room was clean, bed and pillows were comfortable, breakfast was good, staff was okay.

    Stayed in August 2022

  • Reviewed: 28 December 2021

    9.0
    Would stay there again.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 4 nights

    Trash cans were small in the room. Was not sure if I could have had room cleaned at some point during our 4 night stay—-clean towels, trash removed, etc. There were also little brown bags of treats as we were checking out. Wasn’t sure what was in them and if they were complimentary. Was not explained to me by the person checking me out and I was to shy to ask.

    Friendly staff. Breakfast choices were good. Beds were comfortable.

    Stayed in December 2021

  • Reviewed: 24 October 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Convenient, Clean, Helpful kind staff! Here for our Grandson’s last High School Football Game in California, MO. Location was perfect and enjoyed our stay here!!

    Stayed in October 2021

  • Reviewed: 17 July 2021

    8.0
    Loved the hotel, rules may change without notice!
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My kids wanted to swim and my husband and I had two loads of laundry to be done. The laundry room was 10-15 steps from the pool. Convienant! I read all the rules of the indoor pool area. Pool closed a 11pm, no glass beverages, and no swimming under intoxication. My husband and I walked the kids to the pool. I had laundry that I started while the kids were supervised by my husband. I came back to the pool area with my adult can beverage in my day attire. My kids were the only ones at the pool. My husband would step outside occasionally to smoke in designated area while I sat with the kids. He changed out the last load of laundry and brought me one more adult beverage to the pool area. During this time, a man did come in to swim. We were very respectful in that my kids stayed in their area of the pool and I scrolled on my phone quietly. After the laundry completed, we went to our rooms. The next morning when I check out, there are two notices taped to the host desk. One-No alcoholic beverages consumed in public areas. Two- Pool closes at 10pm instead of 11pm. While our stay was relaxing after two long days in Branson, I was disappointed that someone complained. I figured it must have been the guy in the pool since we were the only ones there. My husband never had a beverage. We had our regular clothes on from the day-so we did not swim. I think the management could have addressed any problem with me personally. Luckily, we were only staying for one night.

    I loved how welcoming and informative Darryl was upon our arrival. We wanted pizza, an adult beverage, and to do laundry during our stay. The hotel had a nice laundry area. Pizza was delivered to the hotel from Obie’s. Great recommendations! The main reason for our stay here was the indoor pool for my 12 and 14 year old sons. We’d spent two days in Branson and wanted some down time before traveling to our next vacation destination. I would highly recommend this hotel for cleanliness and welcoming staff. We did not have breakfast but, I did see a nice layout. The property is secluded away from shopping and traffic. It was only 2-4 miles to nearby restaurants, gas, and shopping (which was perfect).

    Stayed in July 2021

  • Reviewed: 3 July 2021

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night

    Nothing

    Simple and just fine

    Stayed in June 2021

  • Reviewed: 19 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night

    The pool was closed and since I chose this hotel with that in mind I was very disappointed. Breakfast was standard neither great nor bad.

    the staff were great. I was comfortable and clean.

    Stayed in May 2021

  • Reviewed: 21 May 2021

    9.0
    Go Hampton Inn!
    • Leisure trip
    • Couple
    • Non-Smoking King Study
    • Stayed 1 night
    • Submitted via mobile

    Pool was inop at the time but they said we could swim next door at another hotel.

    Very comfortable room.

    Stayed in May 2021

  • Reviewed: 25 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    all was good.

    the hotel in general is really good and clean, and peaceful.

    Stayed in May 2023

  • Reviewed: 9 June 2023

    5.0
    Would not stay there again.
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was as hard as sleeping on the floor. The second morning, the breakfast was horrible. The gym could Harford be called a gym. There were no mini fridges or microwaves in the rooms.

    The hotel was nice. The inside pool was great. The breakfast was good the first morning.

    Stayed in June 2023

  • Reviewed: 27 February 2023

    10
    A perfect weekend getaway!
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was very clean, the staff was friendly, and the breakfast was great!

    Stayed in February 2023

  • Reviewed: 15 September 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Non-Smoking King Study
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good, nice selection

    Stayed in September 2022

  • Reviewed: 14 September 2022

    10
    Awesome!!!
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The location away from the city traffic and the cleanliness.

    Stayed in September 2022

  • Reviewed: 4 September 2022

    10
    It was a very nice stay!
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No fridge or microwave

    It was great! Did. Wonder why there was no fridge or microwave in our room!”

    Stayed in September 2022

  • Reviewed: 21 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a used qtip laying on the bathroom counter. Would have liked a microwave and fridge in room. I thought there was when I booked the room

    Clean

    Stayed in May 2022

  • Reviewed: 11 April 2022

    10
    Great
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Wish they had a jacuzzi or sauna

    Great breakfast

    Stayed in April 2022

Showing 1 – 25

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