6 Independence Drive , Kennebunk, ME 04043, United States
#3 of 12 hotels in Kennebunk
Guests' ChoiceBased on 230 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.1
Facilities
9.3
Staff
9.5
Value for money
8.7
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Rhoderick
United StatesIt is a very nice facility. We did not have time to utilize the swimming pool nor the exercise room which looked very appealing. The breakfast was excellent.
Stayed in April 2024
Reviewed: 22 April 2024
Donna
United StatesEggs and potatoes were cold on Saturday breakfast, but otherwise, the rest of the food was excellent.
Bed and pillows were very comfortable. Staff was accommodating when our first room was not clean. Staff provided another room and all clean linens. They made the bed in front of us and checked the whole room to make sure it was spotless. Excellent breakfast. Sunday morning, fresh baked apple cinnamon scones were offered to all guests in the dining area. The operations manager cares about her guests and makes sure they feel welcomed.
Stayed in April 2024
Reviewed: 4 April 2024
Stacey
United StatesWe loved pool and gym. Very clean and friendly place.
Stayed in March 2024
Reviewed: 5 March 2024
Stott
United StatesClean, friendly, great location
Stayed in March 2024
Reviewed: 19 February 2024
Wendy
United StatesThe staff was very friendly and accommodating.
Stayed in February 2024
Reviewed: 26 January 2024
Chris
United StatesAbsolutely nothing
Breakfast was good, the coffee was better than expected.
Stayed in January 2024
Reviewed: 22 January 2024
Terry
United StatesWe stayed for a girls weekend for my nieces 5th birthday! We told the staff (Jimmy) what we were there for and he went ABOVE and BEYOND for us! He decorated the seating area for her, he even went as far as bringing his own stuff from home to decorate for us (it was frozen themed) so he had some Christmas decorations at home that he brought in making it extra special! We had such an amazing experience! We are definitely going to plan more stays there! Thanks again, Jimmy! You are phenomenal!
Stayed in January 2024
Reviewed: 22 January 2024
Fitzgerald
United StatesMy wife has a hard time walking and it was hard for her to walk from the room to the car. Also I checked the filter in the heater and it was loaded with dust.
The beds were the most comfortable I have ever slept on. The breakfast was second to none. And our hosts treated us like Royalty. Plus it was pet friendly and my pup loves being there.
Stayed in January 2024
Reviewed: 7 January 2024
Kristin
United StatesNothing
Everyone was extremely friendly and everything was clean.
Stayed in January 2024
Reviewed: 30 December 2023
Fitzgerald
United StatesIt was a little pricey.
I felt like Royalty while we were there.
Stayed in December 2023
Reviewed: 28 December 2023
April
United StatesNothing
Everything!! The buffet is the husband’s favorite!
Stayed in December 2023
Reviewed: 17 December 2023
Trisha
United StatesNo hot tub
Location and room size
Stayed in December 2023
Reviewed: 11 December 2023
Christina
United StatesThey had a hot chocolate bar. The staff were very pleasant.
Stayed in December 2023
Reviewed: 10 December 2023
Linda
United StatesWomen at the Front desk were great and very welcoming. The servers at breakfast were wonderful as well. VERY FESTIVE AND GREAT CUSTOMER SERVICE
Stayed in December 2023
Reviewed: 4 December 2023
Marina
United StatesThe temperature of the hallways was too hot.
Stayed in December 2023
Reviewed: 21 November 2023
Susan
United StatesLoud men in the pool area, actually only one was in the pool, the other standing talking loudly with other.. They were seemingly completely oblivious as to how 🤔 loud they were. I was not at all interested or involved in their loud echoing conversations....glad they stopped talking after what seemed like torture for 10 minutes or more. I'm kind of an old fart, I really like quiet!!
Gentleman staff at the front desk for check-in was lovely. Very helpful, explained the in n outs of the inn. My room was upgraded complimentary because the hotel wasn't all booked up. The room was clean, and it was easy to control the heat and turn it off for the night to avoid the noise of it going on n off. It was a bit chilly in the morning but easy enough to turn the heat on. I was looking forward to using the pool and did for about an hour. There were some sweet young girls playing with each other in the po. Then the 2 fathers of the girls started talking not at all quietly, and the echoing was not at all pleasant. One of the fathers left after a while and then the other. I thankfully had some quiet pool time, which I really enjoyed. Breakfast was good, lots of selections.
Stayed in November 2023
Reviewed: 12 November 2023
Natalia
United StatesVery clean and welcoming. The breakfast was phenomenal
Stayed in November 2023
Reviewed: 7 November 2023
Phyllis
United StatesMinor issues like aforementioned and the TV stations were horrible. We could not find anything to watch because of awful selections. No brochure in room, no delivery service except Dominos pizza. Store at lobby had poor selection and cost was over priced. I spent $30.00 for poor selection when we didn't want to go out in the cold and get a hot meal.
It was a very nice facility with nice staff. However, on last day the toilet did not flush. Thank goodness we were leaving. Also, bathroom has no heat so shower was uncomfortable stepping out into freezing air.
Stayed in November 2023
Reviewed: 30 October 2023
Stephen
United StatesNothing
Everything
Stayed in October 2023
Reviewed: 24 October 2023
Hallman
United StatesTHE BED
Stayed in October 2023
Reviewed: 18 October 2023
Christine
United StatesThe only thing we didn’t like there was no restaurant for lunch/ dinner options. The free breakfast was great though!
Location, beds we’re comfortable, gym and free breakfast
Stayed in October 2023
Reviewed: 19 September 2023
Christy
United StatesIt’s a little on the pricey side, but it comes with breakfast, so I suppose it evens out a bit.
The room was very clean and comfortable, and the check-in process was painless. The lady who checked us in was very efficient, and she had everything ready for us.
Stayed in September 2023
Reviewed: 10 September 2023
Maritha
IndonesiaThe internet does not seem to work
The front office staffs
Stayed in September 2023
Reviewed: 7 September 2023
Colleen
United StatesYour staff is awesome! Very caring and friendly.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content