5400 American Boulevard West , Bloomington, MN 55437, United States
#13 of 46 hotels in Bloomington
Guests' ChoiceBased on 146 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
9.1
Staff
9.1
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 March 2024
Ryan
United StatesBreakfast was good overall, but the egg dish they offered was terrible.
Room was clean, comfortable, and a good size. The staff were good. Breakfast was good. The pool was nothing special, but fun for families.
Stayed in March 2024
Reviewed: 17 March 2024
Mariah’s
United StatesThe room was so nice, the staff was really friendly, it was so clean
Stayed in March 2024
Reviewed: 22 January 2024
Kim
United StatesWe like our mattress less firm. Maybe offer a cushion topper.
Breakfast was good, but I really wished the gf muffins would have been present.
Stayed in January 2024
Reviewed: 26 December 2023
Kristi
United StatesLoved everything
Everything it’s beautiful in an amazing area
Stayed in December 2023
Reviewed: 25 November 2023
Danya
United StatesThe staff was friendly and helpful when I had questions.
I liked how clean the building and room was
Stayed in November 2023
Reviewed: 13 November 2023
Stephanie
United StatesWe enjoyed our entire stay thanks to the cleanliness of the hotel and friendliness of the staff.
We came down for a birthday party for our niece at a waterpark. My whole group wanted to come back to our rooms and the pool here versus being at the waterpark as it made the weekend unenjoyable. The continental breakfasts were incredible as well.
Stayed in November 2023
Reviewed: 5 November 2023
Temitayo
CanadaClose to the mall of America
Stayed in October 2023
Reviewed: 21 August 2023
Ricky
United StatesThe three days that we stayed here, there were no biscuits and gravy for breakfast.
The staff were very helpful and friendly. The accomodations were great.
Stayed in August 2023
Reviewed: 9 August 2023
Heather
United StatesNo room service but it was okay because we could go ask at the front desk for whatever you need.
Nice clean pool area with the sauna. Room was clean and spacious. Loved the time with family.
Stayed in August 2023
Reviewed: 17 July 2023
John
United StatesLocation. Modern, stylish finishing especially in bathroom. Excellent breakfast.
Stayed in July 2023
Reviewed: 1 July 2023
Jose
United StatesBreakfast
Stayed in June 2023
Reviewed: 27 April 2023
Amy
United StatesPool area is somewhat small if there is a group in there
Breakfast and location were good
Stayed in April 2023
Reviewed: 11 April 2023
Alicia
United StatesEverything was amazing. Breakfast was fresh and delicious.
Stayed in April 2023
Reviewed: 19 February 2023
Kirby
United Statesvery clean, smelled great, wonderful staff. we actually left a different hotel to stay somewhere else and glad we chose this.
Stayed in December 2022
Reviewed: 7 November 2022
Amanda
United Statesno complaints
was clean and staff was great and friendly
Stayed in November 2022
Reviewed: 15 August 2022
Shelly
United StatesThere were crumbs on the floor in our room and a dirty baby diaper in the trash.
Nice room close to where we wanted to go.
Stayed in August 2022
Reviewed: 15 August 2022
Maria
United StatesI wish the pool would be open a little late, some hotels have their pools accessible 24/7. The eating area for breakfast was also a bit small but still nice.
I liked the breakfast options that were offered. A very well-kept clean facility, clean rooms, a clean bathroom, and a wonderful overall stay.
Stayed in August 2022
Reviewed: 1 August 2022
Nichole
United Statesthe breakfast attendant was very rude.
it was very clean and the front desk staff were very friendly.
Stayed in July 2022
Reviewed: 10 July 2022
Terra
Canadabreakfast was great!
Stayed in July 2022
Reviewed: 6 July 2022
Shyanne
United Stateslaundry washer and dryer doesn’t work well to wash or dry clothes properly.
clean, spacious, friendly staff
Stayed in July 2022
Reviewed: 3 July 2022
Donald
United Statesconcession area was pretty much empty
layout of the room
Stayed in July 2022
Reviewed: 30 May 2022
Laurel
United StatesI like rubber shower mat available for safety reasons. Not available
clean fresh awake, easy to come and go, friendly. Loved “new” bathroom design!
Stayed in May 2022
Reviewed: 16 April 2022
Megan
United StatesThere were no vending machines
Bed was extremely comfortable! We ended up going home and purchasing a new mattress.
Stayed in April 2022
Reviewed: 16 April 2022
Randy
United StatesNot a big fan of egg/cheese taco things.
Clean and quiet. Facility appeared to be well maintained.
Stayed in April 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content