The breakfast was below average. Based on eggs and waffles. For someone who has been there for a week, every day the same choice, with almost no choice. A room with almost no daylight, not enough space to leave clothes, especially for someone staying longer than a night or two.

The location is perfect and the staff is pleasant and helpful.

Stayed in April 2024

NA

Good location

Stayed in May 2024

We were for 4 nights. We were at the breakfast every morning at 8(so I don’t think it was late) and there was not enough warm food for us, the staff was telling us that there is no more left… there was no alternative milk for 2 mornings and no waffle mix one morning and staff at the breakfast wasn’t helpful at all. Apart from that all good.

Nice and clean. Very good location.

Stayed in February 2024

The carpets in the room were not fresh, take flip flops with. No disattached shower.

Room was rather small, but it was mentioned and not surprising. Breakfast added, although, not a great variety, but very much sufficient for the day start. Coffee, some refreshing drinks, porridge, eggs and bacon/sausages, waffles, bread and butter.

Stayed in April 2024

They were all out of any toppings though (chocolate sauce and caramel) which was a bummer. Also there wasn’t a clear traffic pattern, so breakfast was basically chaos. Maybe a separate table for the microwave since it was almost impossible to get to. Also, the sink was small in the bathroom, and the mirror stuck out quite a bit from the wall, so I couldn’t wash my face in the sink without smashing my forehead into the mirror and getting water all over the place.

For breakfast, I liked the waffle machines (particularly the strawberry) and these little premade omelets they had.

Stayed in April 2024

Maybe the only downside is that the rooms were not very big, which is expected in NYC. I'm not saying I was uncomfortable, I'm just saying they are smaller than in other places.

You can't beat the location. 1 block away from Penn station. The place was very clean. But the most important thing was the staff. They were super friendly and helpful. We had a situation in our room and it was fixed immediately. Literally we had some coffee downstairs and when we went back up it was resolved.

Stayed in April 2024

Location

Stayed in April 2024

The location

Stayed in April 2024

the receptionist was not helpful with the check in.

location

Stayed in April 2024

The breakfast variety got smaller and smaller as the week progressed.

Comfortable and clean room.

Stayed in March 2024

The food

Stayed in March 2024

They did not the clean the room the two days we spent

The rooms are comfortable and also the breakfast was lovely

Stayed in February 2024

rooms are small

close to the city centre, good for short trips

Stayed in February 2024

I parked in garage across the street- I had to pay for valet service- even though I parked it myself and the cost was more than the listed price of garage.

Clean, helpful staff, room was a little larger than typical hotel room in nyc, breakfast choices

Stayed in January 2024

I hate to be little about things since I am not perfect by any means. But for the purpose of this survey I will say the room size and layout of the room. That being said the room was clean and comfortable for three adults. I missed not having a second chair in the room because I do not like sitting on beds. Any one thinking they were going to get a spacious room will be disappointed. But we slept good and we were no worse the wear from our stay. That is the least we expect.

I liked the friendliness of the staff there and how well the rest rooms were stocked with towels and other items. We are not the habitual travelers but we appreciate good service and clean rooms. Our stay at the Hampton filled the bill for us in location and need. The event we attended was but a short distance away as was a very good restaurant we wanted to go to. We had a good nights stay in comfort. I hardly ever rate any place I stay as excellent but more utile for our purposes. We have stayed at a Hamptons before and we have had no reason for complaints at any.

Stayed in January 2024

Watch your pending transactions! Apparently it is general hotel policy to charge for in-room water bottles, whether used or not. This caused the property to "lose" my credit card authorization, and it appeared I was going to be charged twice for the stay! The manager was able to solve the problem and explain the situation.

Breakfast room and lobby were surprisingly large for a Manhattan hotel. Room was clean and comfy. Elevators fast. Apprecaited the extra security keycard usage to use the elevators. So convenient to Penn Station and midtown in general.

Stayed in January 2024

breakfast

good location

Stayed in December 2023

Improvement in breakfast and coffe. Basic small room. Difficult for 2 people to walk around in room.

Breakfast was fair. Front desk was very nice and welcoming. Good location.

Stayed in January 2024

Breakfast is just OK, but there's a good variety of food so it's definitely worth it. It's strange that they call your room shortly after you check in to see if it's OK. The phone call was worthless since I couldn't understand the person on the other end. So it completely freaked my wife out when they called later at night—again the caller didn't identify themselves or sound professional. She thought it was someone checking to see if we were out of our room. My wife was sick so she wanted to watch TV and unlike most hotels, there was no program guide and a somewhat limited selection of channels.

The location is perfect for traveling, just 1.5 avenue blocks from Penn Station. Staff was excellent and checked us in early with no extra charge. Elevators were very fast. Everything in room worked, including the USB ports.

Stayed in January 2024

Missing a lot of breakfast items. No coffee no butter no cream cheese no sausages etc. Rooms very tiny.

Location

Stayed in January 2024

bathroom had hair in it. not as clean as i would expect

Stayed in November 2023

Very good

Stayed in October 2023

Especially the price.

The location. The breakfast. The rooms were overall reasonable.

Stayed in September 2023

small restaurant for breakfast

proximity to downtown Manhattan attractions

Stayed in July 2023