210 Crossings Place, Antioch, TN 37013, United States
#3 of 8 hotels in Antioch
Guests' ChoiceBased on 257 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.3
Facilities
8.1
Staff
8.4
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 28 November 2022
Sandra
United StatesParking spaces could of been little bigger
The breakfast was fantastic everyday! Yini, Lupe, Tim.. do a great job. I will definitely come back.
Stayed in November 2022
Reviewed: 27 October 2022
Robert
United StatesHandicap Shower Had Glass Door which was a Slight Challenge because of Small opening. Pillows Were Extremely Too Soft
Wonderful Friendly Staff, Cleanliness , Easy Access to Interstate not mention a Great Breakfast Ever Morning
Stayed in October 2022
Reviewed: 25 October 2022
Charles
United StatesI booked a room with a king bed in advance but was told they gave it away to someone else the day before. They asked if we would take a queen room so we had no choice but to take it. We were put next to the elevator which was very noisy and annoying. Not a great experience for us as members.
There was a good variety of breakfast items to choose from. The bed was comfortable.
Stayed in October 2022
Reviewed: 19 October 2022
Anthony
United StatesI had a booking, even called two days prior to confirm but when I arrived was told no room was available. Had to go another hotel 10 miles away for a room...
Nothing
Stayed in October 2022
Reviewed: 19 October 2022
Christy
United Statesnot very much. very outdated and staff not knowledgeable.. lots of people smoking weed and rooms smelled like weed. the hallways reeked of weed as you walked to your room. coffee station was cold.. everything very old looking for the price. paid the same thing for the tru hotel and that hotel was awesome. I was shocked for the price I paid for what I got. never again
bed was comfortable and had coffee station.
Stayed in October 2022
Reviewed: 26 September 2022
Chandrea
United StatesIt’s old and need a lot of updates.. everything should be thrown out and updated even the elevator.
Location was nice and the waffles were good. Bed was comfortable
Stayed in August 2022
Reviewed: 4 September 2022
Innessa
United StatesHad to change 3 rooms because room keys didnt work. One room had such a bad smell that it would have been impossible to stay there one hour, never mind an entire night. TV kept losing signal and movies would not work - kept searching for signal, making you miss most of the movie/show you were watching. Uncomfortable bed - did feel like you were sleeping on a hard floor instead of a mattress. Unfortunately one of the most unpleasant hotel experiences in a long time.
Convenient location to major roads. Easy access to interstate. Your traditional continental breakfast. Hot coffee and tea available. Two types of waffles available.
Stayed in September 2022
Reviewed: 7 August 2022
Leroy
United StatesThe eggs were not as hot as I would have preferred. Other than that everything was very good.
The breakfast was good. There was a good variety of items to choose from.
Stayed in August 2022
Reviewed: 28 July 2022
David
United StatesI was overcharged and the manager was no help at all! Very uncaring.
Cleanliness
Stayed in July 2022
Reviewed: 26 July 2022
Ricardo
United StatesHotel is old and outdated. Bedsheets had holes
location
Stayed in July 2022
Reviewed: 6 June 2022
Jeff
United StatesDetail on general cleanliness was lacking. Elevator had some sticky food spilled in it and should have been cleaned up before people were stepping in it and tracking it around.
Breakfast was pretty good. Met expectations. Room was fine but shower door was installed wrong; opens right at the toilet making it harder to get in and out.
Stayed in June 2022
Reviewed: 9 May 2022
Lee
United StatesExercise equipment not working
Easy access to hotel and the interstate
Stayed in May 2022
Reviewed: 2 May 2022
Madonna
United StatesVery thin walls. Could hear conversations down the hall. AC did not work. Bedding smelled of urine. Had no time to get anything fixed. No one wants to complain when they have only a few hours to sleep and leave. Oh and as a bonus, housekeeping knocked on my door at 8:45am while I was in the shower. Once I was out, I rushed and checked the time thinking I missed the 11am check out. Seeing that it wasnt even 9am yet, I had to put a do not disturb sign up so that she would go away. Never had housekeeping do that sort of thing before noon.
Not to my liking. It was decent enough to sleep in and shower, but was not a comfortable experience.
Stayed in April 2022
Reviewed: 19 April 2022
L
United StatesThe only negative thing was just that it wasn't as close to the family I was visiting. But I'd still keep this location in mind.
.I thought the rates were pretty decent for a hotel that's part of the Hilton chain. My family and I were very comfy the entire stay. We even got to stay in the same room when we decided to stay an extra night. The staff was professional and friendly. There were plenty of places to, shop, and get gas. And the free breakfast was awesome.
Stayed in April 2022
Reviewed: 26 February 2022
Rachel
United StatesBlackout shades broken in the room. It was bright as daylight all night. The building is older. You can tell they do clean, but regular maintenance is lacking. Thin walls, broken shade, tears in the furniture.
The staff I interacted with were great. Full stop.
Stayed in January 2022
Reviewed: 26 February 2022
Terry
United StatesWe did NOT like the nail clippings on the nightstand and on the carpet. It did appear to be vacuumed prior to us staying there and it looked like it needed a refresh. Breakfast was not up to Hampton standards
the location was on our route
Stayed in February 2022
Reviewed: 20 November 2021
Matt
United StatesNothing
The manager checked us in and was very friendly and pleasant. He was very informative about Hilton Honors and everything the hotel had to offer. The room was extremely clean and nice sized. Everything I expect in a hotel room. Breakfast was better than expected. Everything was fresh and well stocked. I could not be more pleased with our stay.
Stayed in November 2021
Reviewed: 30 October 2021
Romines
United StatesI was charged by booking .com. Then when I got there they ask for a card so I gave them my bank card thinking they needed a card on file for the room in case of damages. I was charged for the room twice.
Not much
Stayed in October 2021
Reviewed: 28 October 2021
Fred
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 October 2021
Higginbotham
United StatesThe desk had trouble getting my payment and indicated it was my card when they continually kept putting in the wrong expiration date. Couldn’t use the bathroom lobby due to issues entering a code to unlock. Asked a room away from stairwell or elevator and the desk assistant confirmed the room wasn’t near either. Got to the room and it was RIGHT BY the elevators.
The bed and the clean lobby
Stayed in October 2021
Reviewed: 2 October 2021
C
United StatesOvercharged for the stay. Would not honor booking.com‘s reservation even though I showed it to them. Then they promised to refund the difference after i got booking.com involved, but they failed to follow through and make the refund. Not happy with the runaround.
Clean and comfortable with a pretty good breakfast included.
Stayed in September 2021
Reviewed: 8 September 2021
Erwine
United StatesThe front desk lady. She was of Indian descent. She wasn’t very friendly. There was a water leak in my room.
The location
Stayed in September 2021
Reviewed: 20 August 2021
Nicole
United StatesI have not one complaint
If you're traveling with family or alone then this is the perfect place this place is quiet, the staff provides exceptional service, rooms are clean & sanitized & its just a pleasant experience
Stayed in July 2021
Reviewed: 20 August 2021
Nicole
United StatesI sincerely & honestly have no complaints
The professionalism & the customer service was exceptional! The hotel staff accommodating and their breakfast was truly lovely. If you're traveling with family or even by yourself then this is the perfect place the environment quiet & comforting, the staff welcoming & attentive & the blackout shade are all priceless.
Stayed in July 2021
Reviewed: 16 August 2021
Melanie
United StatesEverything was great!!
Stayed in July 2021
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