151 Ottis Street, Newport News, VA 23602, United States
#2 of 41 hotels in Newport News
Guests' ChoiceBased on 224 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.1
Facilities
8.8
Staff
9.3
Value for money
8.6
Free WiFi
10.0
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End of dialog contentReviewed: 19 April 2024
Jamela
United StatesWe were put in a room next to the ELEVATORS...we heard EVERYTHING ALL NIGHT LONG!
The location and the staff were great!
Stayed in April 2024
Reviewed: 11 February 2024
Karen
United StatesDidn’t like the pillows
The Staff was very accommodating and friendly. Enjoyed meeting Helen and Jeff they did an exceptional job with the breakfast every morning!
Stayed in February 2024
Reviewed: 11 January 2024
Kristina
United StatesThe pillows were okay. Next time, I'll just bring my own.
Mostly everything.
Stayed in January 2024
Reviewed: 7 January 2024
Robert
United StatesGood spacious rooms. Comfortable beds
Stayed in January 2024
Reviewed: 28 October 2023
Cynthia
United StatesNothing
All was great Very clean Quiet
Stayed in October 2023
Reviewed: 2 September 2023
Sean
United StatesLaundry room was a little expensive…
Everything was perfect. Staff-( from front desk, housekeeping, & kitchen staff service was excellent..
Stayed in August 2023
Reviewed: 29 August 2023
James
United StatesClean, great location, good breakfast Great staff- especially Dwayne!
Stayed in August 2023
Reviewed: 5 August 2023
Jimmy
United StatesEverytime a pleasant stay, staff are very friendly and a joy to talk too. Clean good location
Stayed in August 2023
Reviewed: 1 August 2023
Shawna
United StatesStains on one pillow case
The bed was very comfortable, nice room I love the shower. The walls seem a little thin but I had a great stay with MY MAN
Stayed in July 2023
Reviewed: 27 June 2023
Samuel
United StatesLocation
Stayed in June 2023
Reviewed: 25 June 2023
Emily
United StatesOur room was clean and the staff was friendly and professional
Stayed in June 2023
Reviewed: 28 May 2023
Ward
United StatesThe breakfast
The room, the facilities, comfortable
Stayed in May 2023
Reviewed: 10 May 2023
Hugh
United Statesnom complimentary water. very inexpensive at check in
breakfast and chef was outstanding cleanliness
Stayed in May 2023
Reviewed: 7 May 2023
Dawnhope825
United StatesI wish we were warned they are currently renovating. While the price wasn't the most expensive, I felt like it should have been reflective of the fact that a lot of the hotel is in disarray. I'm in a walking boot due to an injury, and an environment like this could have made things very hazardous for me. I can only imagine if there's a guest in a wheelchair or using some other kind of apparatus to help them walk or get around. It's not the safest with that plastic over the carpet.
The staff were friendly and accommodating. The room was very clean and comfortable. It's easy to get to off the highway. Also, though we didn't use it, there was a free shuttle service available for guests to get to places within a reasonable distance of the hotel.
Stayed in March 2023
Reviewed: 3 May 2023
Adelle
United Statesno hot water for cup and f tea later in day yesterday… coffee was out, but no hot water!
loved the restaurant next door!
Stayed in May 2023
Reviewed: 11 April 2023
Shannon
United StatesThe location was good, close to so much. Rooms were clean and very comfortable. Didn't have a chance to have breakfast, but it looked nice.
Stayed in April 2023
Reviewed: 6 April 2023
Pamela
United Statesnothing
it was in a beautiful area , it was beyond clean and staff was wonderful
Stayed in April 2023
Reviewed: 30 January 2023
Kevin
United Stateslocation
Stayed in January 2023
Reviewed: 22 January 2023
Tysheannia
United Statesstaff was very friendly and helpful!
Stayed in January 2023
Reviewed: 5 January 2023
Colleen
United Statesall good
staff
Stayed in January 2023
Reviewed: 1 January 2023
Kimberly
United Statesnothing
location
Stayed in December 2022
Reviewed: 9 December 2022
Carl
United Statesclean
Stayed in December 2022
Reviewed: 15 November 2022
Juanita
United StatesNovember 11-14,2023 Everything was clean and a nice variety of options and the man taking care of it did a beautiful job.
Stayed in November 2022
Reviewed: 2 October 2022
Waller
United StatesN/A
The food was good and the room was clean and comfortable
Stayed in October 2022
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