154 Salem Turnpike , Norwich, CT 06360, United States
#2 of 10 hotels in Norwich
Guests' ChoiceBased on 501 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 22 April 2024
Antisha
United StatesNext to cemetery
Polite staff & clean
Stayed in April 2024
Reviewed: 16 April 2024
Tasha
United StatesMy view from the window was directly across from a cemetery.
The bed was super comfortable and the room was very clean. I also enjoyed the breakfast, it was delicious. The location was good as it was close by a grocery store, eateries, and shopping. Right off the highway coming, and easy access to the highway when leaving.
Stayed in March 2024
Reviewed: 14 April 2024
Boyle
United StatesThe cost for the double queen room was around $ 500.00 for a Friday night stay with 3 adult occupancy. I compared and a week later the cost would be $212.00. Obviously they up the price on nights when there is an event at the Mohegan arena. Bummer.
Excellent staff and location; clean & comfortable room. The pool and gym looked good although we didn’t have time to enjoy either. Breakfast was included and it was good. Breads, muffins, bagels, omelets, sausage links, home fries, oatmeal, fruit, juices, coffee, teas. They also have an hourly evening shuttle to Mohegan Sun, but you should verify the time it runs as they have more or less frequency depending on events at the arena. We didn’t take advantage of it, but nice option.
Stayed in April 2024
Reviewed: 12 April 2024
Nicole
United StatesI have no complaints. It was our second stay at the property and will definitely book again.
Excellent pool area with hot tub!
Stayed in April 2024
Reviewed: 1 April 2024
Sarah
Abkhazia, GeorgiaEverything but the beds
The beds and pillows was very uncomfortable, but everything else with the room, pool area staff was fantastic
Stayed in March 2024
Reviewed: 31 March 2024
Bradley
United StatesBreakfast was ok , would have preferred to have scrambled eggs instead of a fratatta.
room was great. the bed was a little harder than what I would have liked, but overall room was great.
Stayed in March 2024
Reviewed: 15 March 2024
Dejavu
United StatesN/A
Everything
Stayed in February 2024
Reviewed: 26 February 2024
Christopher
United StatesThe room was ok, not terrible, but not great. It has all the necessary items such as fridge and microwave clothing storage, TV and even an in room safe. However, there's a lack of lighting in the room, especially at night when the sun's not shining through the windows. We did notice the carpets could be vacuumed a bit better in the room. The beds were also something to be desired. I have stayed at my share of hotels, and most of the time, I sleep quite well. The mattresses in our rooms were subpar. Cheap and springy. The pillows weren't great either. All in all, though, it would not completely deter me from staying again as the good outweighs the bad. After all, I'm not living there. It's just a place to stay the night or two.
The staff at the front desk were absolutely amazing and accomidating,friendly, courteous, and informative. I truly felt welcomed. They explained everything from pool & fintess center hours, lounge hours, and the continental breakfast to the free shuttle services to and from the casino. The pool was nice & clean and the hot tub was nice as well. The breakfast was very good with a large selection.
Stayed in February 2024
Reviewed: 22 February 2024
Allison
United StatesThe hospitality was excellent, comfortable bed, great breakfast
Stayed in February 2024
Reviewed: 21 February 2024
Nekole
United StatesPillows were so comfortable and it was a little cold even with heat up high.
Pool and Jacuzzi
Stayed in February 2024
Reviewed: 14 February 2024
War
United StatesThe first person I dealt with was newer and unsure how to fix a Booking.com screw up
The bartender in the lounge was wonderful and friendly, staff was helpful getting a Booking.com screw up fixed
Stayed in February 2024
Reviewed: 4 February 2024
Armen
United StatesShower door keeps opening when taking a shower
Quite Great hot tub
Stayed in February 2024
Reviewed: 29 January 2024
Crystal
United StatesThe pool and the hot tub were phenomenal
Stayed in January 2024
Reviewed: 24 January 2024
Jlauren12
United StatesWe Liked Everything about the Property!
Front Desk Customer Service was amazing! They were very attentive, informative and helpful!
Stayed in January 2024
Reviewed: 24 December 2023
Laura
United StatesClose to casino
Stayed in November 2023
Reviewed: 18 December 2023
Donna
United StatesBar/ lounge did not appear to be open
Clean, location,friendly staff. Easy check in/check out. Loved the pool area
Stayed in December 2023
Reviewed: 9 November 2023
James
United StatesIt was good
Stayed in November 2023
Reviewed: 4 November 2023
Theresa
United StatesThere was absolutely nothing we did not like
The property was close to the casino. The staff was incredibly friendly and the room exceeded our expectations. Very spacious and comfortable beds! Nice continental breakfast too. Overall an A+
Stayed in November 2023
Reviewed: 30 October 2023
Dann
United StatesNA
Friendly staff who allowed us to check in early. It was very clean.
Stayed in October 2023
Reviewed: 29 October 2023
Judith
United StatesThe only I can complain about is how high the beds are. We are short (5’), and we had to use a hassock that was in the room to climb on to the beds. Everything seems to be made for tall people these days.
Stayed in October 2023
Reviewed: 22 October 2023
Robert
United StatesClean room and comfortable bed.
Stayed in October 2023
Reviewed: 18 October 2023
Paul
United StatesSome difficulties checking in.
Breakfasts were excellent.
Stayed in October 2023
Reviewed: 12 October 2023
Jessica
United StatesGreat hotel very comfortable and clean! The pool area was amazing and clean as well! We enjoyed our stay here!
Stayed in October 2023
Reviewed: 6 October 2023
Tamara
United StatesThe facility was very clean. The staff was courteous and informed us of various good places to visit. The hotel was very close to where we were visiting.
Stayed in October 2023
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