24137 Mission Boulevard, Hayward, CA 94544, United States
#1 of 15 hotels in Hayward
Guests' ChoiceBased on 227 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
8.9
Facilities
9.0
Staff
9.2
Value for money
8.7
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Gregorio
United StatesEverything was good
Was good
Stayed in May 2024
Reviewed: 20 May 2024
Gregorio
United StatesThe bed frame was sticking out and I hit my leg on it and so did my fiancé
Front desk help was very nice
Stayed in May 2024
Reviewed: 15 May 2024
Jeanne
United StatesLocation
Clean and welcoming
Stayed in May 2024
Reviewed: 12 May 2024
Charles
United StatesThe location was good.
Stayed in May 2024
Reviewed: 7 May 2024
Aslangul
TurkeyIt may not be related to Hotel but there was a lady shouting in the corridor at 3:30 am. Probably she started the fire alarm we woke up the second time around 4 am, and the alarm light was flushing and the siren was loud. It stopped after one minute. And we managed to sleep.
Great breakfast comfortable beds, spacious room.
Stayed in May 2024
Reviewed: 29 April 2024
Zinata
United StatesEverything about the place and location
This place was nice a clean
Stayed in April 2024
Reviewed: 15 April 2024
Rocio
United StatesWe will definitely stay here if we go back! Staff was amazing super clean!
Stayed in April 2024
Reviewed: 28 March 2024
Daria
United StatesThe staff were super friendly, room clean, location felt safe, breakfast included which always a plus. Definitely would stay again. Thank you for your great work!
Stayed in March 2024
Reviewed: 11 March 2024
Deon
United StatesThe room did need some dusting but that was it.
Outside property management was nice, inside was clean, staff were welcoming, building was in great condition inside, hallways were clean and clear, room was in great condition, bathroom was clean and stocked with all supplies.
Stayed in March 2024
Reviewed: 3 March 2024
Jeanita
United StatesThe room was clean. Breakfast was great!! We will be back for sure!
Stayed in February 2024
Reviewed: 10 February 2024
Kam
United StatesFully equipped perfect location
Stayed in February 2024
Reviewed: 28 January 2024
Areibulu
United StatesShower gel and shampoo was refilled only the conditioner was empty
Amazing
Stayed in January 2024
Reviewed: 25 January 2024
Almeda
PhilippinesNoise can be heard from adjacent rooms.
Hotel is near restaurants.
Stayed in January 2024
Reviewed: 26 November 2023
Dominic
United StatesI liked the breakfast it was convenient and comfortable going down to get breakfast, my baby also felt so comfortable as well slept through both nights !
Stayed in November 2023
Reviewed: 26 November 2023
Beverly
United StatesDownloading a app that i didnt need to gain internet access
Good breakfast
Stayed in October 2023
Reviewed: 16 October 2023
Gina
United StatesEverything was great.great staff
Stayed in October 2023
Reviewed: 11 October 2023
Rene
United StatesThe staff, the breakfast room, the impeccable cleanliness. Everything about this hotel is classy.
Stayed in October 2023
Reviewed: 3 October 2023
Orlando
United StatesEverything was great
The staff was great I will stay there always when I am in Hayward
Stayed in September 2023
Reviewed: 8 August 2023
Jailene
United StatesHonestly, I liked everything about the property. I would definitely stay here again.
The property was exceptionally clean, inside and out. The staff were definitely the shining stars here though, everyone was so kind. This was ultimately the most important part of my stay.
Stayed in August 2023
Reviewed: 7 August 2023
Georgina
United StatesRoom should have creamer instead of powered milk
Anthony very friendly....
Stayed in August 2023
Reviewed: 6 August 2023
Tom
United StatesCould.not change room as we were next to elevator. Fraser fruit would be nice for breakfast.
Easy check in
Stayed in July 2023
Reviewed: 28 June 2023
Jac-78
ChinaA good hotel with lots of food options nearby.
Stayed in June 2023
Reviewed: 12 June 2023
Sung
United States.
.
Stayed in June 2023
Reviewed: 18 May 2023
Christina
United Stateswish they had a hot tub
very clean and friendly staff!
Stayed in May 2023
Viterbo, Italy
Fremantle, Australia
Jeddah, Saudi Arabia
Agia Fotia, Greece
Valença, Portugal
Tbilisi City, Georgia
Boscotrecase, Italy
Khilchipur, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content