8900 Universal Boulevard, Orlando, FL 32819, United States
#130 of 386 hotels in Orlando
Guests' ChoiceBased on 1550 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 26 June 2023
Jorge
United StatesI didn't like the fact that I was charged an extra fee of 10% of my total charge for staying over. It wasn't disclosed online. Had I know this I would have the choice of staying somewhere else that didn't charge extra fees . DIDN'T LIKE THIS AT ALL !
Stayed in June 2023
Reviewed: 25 June 2023
Coleen
United StatesUnadvertised parking fee
Franchise
Stayed in May 2023
Reviewed: 21 June 2023
Shade
United Stateslocation
Stayed in June 2023
Reviewed: 10 June 2023
Sonia
Polandbreakfast - apart from bananas and apples there are no healthy options. Not a slice of tomato, just fat and sugar under different shapes
spacious room with comfy beds, friendly staff, clean swimming pool and conveniently located to Universal Studios
Stayed in June 2023
Reviewed: 3 June 2023
Vishnu
United StatesGood hotel, nice breakfast. Friendly staff
Stayed in June 2023
Reviewed: 20 May 2023
Pablo
EcuadorFantastic location and great breakfast! Customer service was magnific, they helped me storing my packages from Amazon. Recommended!
Stayed in May 2023
Reviewed: 14 May 2023
Eric
United StatesHot in the eating area and lobby area had to eat in my room
the breakfast was really good every day the rooms were nice and cool
Stayed in May 2023
Reviewed: 11 May 2023
Giulia
United Statespool outside not very big- did not see access from inside
staff was friendly and helpful loved the great sanitizer smell as we entered the facility clean p
Stayed in May 2023
Reviewed: 2 May 2023
Julia
United Statesnothing
room was comfortable and very clean
Stayed in May 2023
Reviewed: 1 May 2023
Shade
United Statesroom should be cleaned without having to ask
location
Stayed in April 2023
Reviewed: 26 April 2023
Ravi
IndiaBreakfast not good
NEAR THE CONVENTION CENTRE WALKING DISTANCE AND BUS FACILITIES ALSO
Stayed in April 2023
Reviewed: 24 April 2023
Bridget
United StatesI’m satisfied with my stay
Very clean. Walking distance to restaurants and activities. Hot breakfast. Quiet room. Overall good stay and location
Stayed in April 2023
Reviewed: 15 April 2023
Trevor
United StatesAc issues in the room, they did try to correct but after the second night it still wasn’t right. Only one outlet near the beds worked. Stay clear of the apples at bfast (very bruised, beaten and mushy).
Stayed here before, nice property, great location, staff is very responsive!!
Stayed in April 2023
Reviewed: 14 April 2023
Elizabeth
United StatesLoved being able to walk around. Found a great restaurant and was able to pick up a few things at Walgreens we needed for the cruise.
Stayed in March 2023
Reviewed: 10 April 2023
Maria
United StatesNo housekeeping , only if I requested I asked for service at noon and they told that was too late . I paid $362 and I had to made my bed . unbelievable !!
the breakfast was good but a long wait in line
Stayed in April 2023
Reviewed: 9 April 2023
Austin
United StatesThe carpet in our room was stained with mud pretty bad in several spots. Also we were charged 5 dollars a day to park, seems a little crazy to me. But overall great place to stay.
The location was good! Rooms were nice and bed was very comfortable. The hot breakfast was good.
Stayed in April 2023
Reviewed: 8 April 2023
Rut
United KingdomNot much to say, perhaps the carpet in the bedroom and the bathroom door not closing properly.
The room was very spacious and clean. The bathroom was large and also very clean. I had everything I needed. The gym was small but well equipped. Great location for the theme parks. Breakfast was served for 4 hours. Helpful staff.
Stayed in April 2023
Reviewed: 7 April 2023
Chillag
United StatesBathroom smelled really strong of urine. Pillows were not comfortable at all. Room smelled moldy
I got sick after eating the eggs. Terrible. Projectile vomiting and diarrieah
Stayed in April 2023
Reviewed: 3 April 2023
Sandra
ColombiaCharging for parking.
Beds super comfortable and amenities were great.
Stayed in April 2023
Reviewed: 3 April 2023
Thompson
United StatesThe sheets had not been changed. when I pulled them down to sleep about 9:30 pm. we noticed that there was blood and solid materials. When I called the desk, someone was sent up with clean sheets for me to make the bed. (Even at checkout, nothing was done about this… ) Hampton Inn is usually better than this! A big disappointment. Next time I visit a hotel, I will check the bed immediately.
proximity to convention center was good…
Stayed in March 2023
Reviewed: 24 March 2023
Lynne
United StatesCleanliness of room
Breakfast was good.
Stayed in February 2023
Reviewed: 23 March 2023
Francisco
United StatesTo many mosquitoes, got bittten up bad
Breakfast was good
Stayed in February 2023
Reviewed: 20 March 2023
Gary
United StatesThe parking lot needed the trees trimmed, so it had lights. It was extremely dark, made me concerned.
It was very good for the cost
Stayed in March 2023
Reviewed: 10 March 2023
Wieland
United StatesNoise and parking
Bathroom tub dripped all night. Next to ice machine , loud noise in middle of night. Ac did not consistently stay on.
Stayed in February 2023
Reviewed: 28 February 2023
Rebekah
United StatesThe shower backed up immediately (didn’t drain), so you’re standing in murky water the whole time. If you didn’t set the temp down, the fan didn’t run, and the room got very musty right away. Parking was $5/night (had assumed it was free).
The free drinks were always available (didn’t run out). Comfortable beds.
Stayed in February 2023
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