3621 Spring Forest Road, Raleigh, NC 27616, United States
#54 of 108 hotels in Raleigh
Guests' ChoiceBased on 400 hotel reviews
7.8Cleanliness
8.1
Comfort
8.3
Location
8.8
Facilities
7.9
Staff
8.7
Value for money
7.8
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End of dialog contentReviewed: 7 July 2021
Hunter
United StatesThe room did not have anywhere to put your clothes other than 2 small drawers. The fridge did not have a freezer compartment.
The location was amazingly central to the Creation Museum, Ark Encounter, and Cincinnati Zoo. The price was also very affordable and the room was very clean.
Stayed in May 2021
Reviewed: 5 July 2021
Steve
United StatesExercise room was hot and smelt bad. Garbage can was overflowing with garbage on the floor in there. Pool was closed
Room was nice workers were polite
Stayed in June 2021
Reviewed: 28 June 2021
Kelvin
United StatesDownstairs bar or lounge
Convenient for everything!
Stayed in April 2021
Reviewed: 5 June 2021
Jerry
United StatesNice facility, great staff. Room temperature was rather warm and took a couple of hours to become comfortable. Other than that all was good.
Stayed in June 2021
Reviewed: 5 June 2021
Jennifer
United StatesLots of trash outside of the property.
Beds were comfortable and rooms clean
Stayed in June 2021
Reviewed: 5 June 2021
Zebbie
United StatesCharging for ev
Convenient
Stayed in May 2021
Reviewed: 24 May 2024
Marcella
United StatesThe pool was not available
Free condiments and the staff was friendly
Stayed in May 2024
Reviewed: 6 May 2024
Jeri
United StatesThe staff was HORRIBLE! I waited at the front desk while the night clerk spoke loudly, behind a wall, on the phone with “her man”. The yelling, the cursing, the explicit sexual details about her body and his body, nor their sexual acts together should be heard by any guest. Myself and another guest were made to wait until she decided to end her conversation. That was disgusting to be forced to listen to while I waited to check in. In addition to that, the bed was horrible and sunk in in the middle, I had to sleep across the end of the bed to find minimal comfort. There were light bulbs out in the lamps in the room and there was no phone, so I couldn’t call the front desk for that or for any other need I may have had. I was so disappointed with the property and staff that I left a day earlier than planned.
The location was okay, near good food restaurants.
Stayed in May 2024
Reviewed: 2 May 2024
Tiffiany
United StatesEverything the staff, the hotel, the cleanliness. It was wonderful
After we left what hotel because of a issue we checked into this hotel. It was smooth. Check in clean room. Nice stuff! It was great!
Stayed in February 2024
Reviewed: 17 March 2024
Brown
United StatesEverything was fine
It was great service and excellent breakfast
Stayed in February 2024
Reviewed: 10 March 2024
Lori
United StatesUpon check-in, there was no one at the front desk for approximately 15 - 25 minutes. Those of us in line were unsure what to do. Finally, a representative showed up, but she was very unfriendly and seemed to be annoyed that she had to help us. On top of that she offered no reason why she had been away for so long and did not offer an apology. There was another gentleman there, who had found someone in his room and had come back to get another room. The representative issued him a new key card, but was very unapologetic or helpful to him. He got on the elevator with us to attempt entering his room a second time, but was unable to. We last heard from him when he was getting on the elevator to try a third time.
The room was clean and comfortable. The breakfast was delicious.
Stayed in March 2024
Reviewed: 14 February 2024
Tann
United StatesNothing
Everything it was a very comfort stay
Stayed in February 2024
Reviewed: 29 January 2024
Preston
United StatesThere were no luggage carts when arrived - Had to haul my stuff up on shoulders
Good
Stayed in January 2024
Reviewed: 16 January 2024
Ellen
United StatesNo shampoo, no hair dryer, thermostat broken, water hard to turn off, sticky elevator
Location Quiet They did offer to change our room, but we were all settled, gone most of the day, tired by the time we got back.
Stayed in January 2024
Reviewed: 15 January 2024
Eric
United StatesN/a
Good clean facilities
Stayed in December 2023
Reviewed: 28 December 2023
Sherry
United StatesEverything
Stayed in October 2023
Reviewed: 7 December 2023
Renessah
United StatesHad to change rooms 2 times
Not happy
Stayed in November 2023
Reviewed: 2 December 2023
Dfonville
United StatesThe location was good.
Stayed in September 2023
Reviewed: 18 November 2023
Williams
United StatesThe facility was old and there were bugs
The staff was excellent
Stayed in October 2023
Reviewed: 31 October 2023
Denvell
United StatesThe lady at night that works at the front desk was amazing! I had a small issue and she immediately switch my rooms and took care of me. She is the definition on great customer service!
Stayed in October 2023
Reviewed: 26 October 2023
Quballah
United StatesCleaner rooms , shower vent had lent in it. The room smelled like smoke. The water in the shower ran all night.( that kept me up) My view was of a green pool . ( I hated that) I had an extra hold on my card that I wasn't told about until I arrived.
Fast Friendly check in. Breakfast was good
Stayed in October 2023
Reviewed: 16 October 2023
Waneriq
United StatesI didn't like anything about the place it's dirty and needs much updating and possibly people who will clean
It's an old building everything is falling apart. The elevators look like they where going to drop at any moment. It's just a nasty looking place didn't feel clean at all
Stayed in September 2023
Reviewed: 16 October 2023
Roy
United StatesService, room was not avail at 3:13pm. Room was not avail until 4:pm, I asked would my check out times be adjusted and was told ni.
Ok
Stayed in October 2023
Reviewed: 28 September 2023
Bridget
United StatesEverything
Nothing
Stayed in September 2023
Reviewed: 25 September 2023
Robinson
United StatesNo complaints
The atmosphere, very pleasant, and the staff #1 😊
Stayed in September 2023
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