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Reviews of Hampton Inn Santa Barbara/Goleta 3 stars

5665 Hollister Avenue, Goleta, Santa Barbara, CA 93117, United States

#32 of 64 hotels in Santa Barbara

Guests' Choice

Review score

Based on 259 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.1

  • Facilities

    8.3

  • Staff

    8.4

  • Value for money

    7.5

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Showing 1 – 25

  • Reviewed: 7 May 2024

    9.0
    Need assistance to obtain the refund for double payment to Hampton Inm
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The hotel charged my credit card another $278.02.!! I already pre-paid Booking.com for the 1 night stay. Please reconcile with the hotel. Otherwise , it was a great location, super nice staff, quality rooms. Thank you!!

    Exceptionally clean. Courteous staff. Location: proximity to Downtown Santa Barbara and the SB airport.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    no balcony, loud toliet

    hot breakfast provided, great location, Close to Santa Barbara

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There was only 1 thing i didnt like the AC unit was not working to well.

    My family and I liked that they offered breakfast and also the location was 5 minutes from the beach and stores.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in March 2024

  • Reviewed: 6 January 2024

    8.0
    Unprofessional receptionist
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    The receptionist guy at nite shift with hoody outfit. My family & I arrived around 10pm. I booked suite 2 queen beds with the sofa bed. However, he gave me regular 2 queen beds smaller size room without sofabed . I told him thats not the room I paid. He said with unprofessional manner that the hotel supposed not affiliate with booking.com and put the wrong picture :( He ended up giving me the room that I booked which was in fact bigger size with sofa bed. I hope Hilton has professional employees to handle his business with professional manner.

    Good location in Santa Barbara

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    1. Bad smell: The room smelled like mold. 2. Noise: I heard noise of footstep from 2nd floor at 1a.m. which made me wake up. 3. Staff: Not friendly, but not rude. I guess that that was due to many visitors.

    The location is close to beaches and the room was clean except smell.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    We were very pleased with our stay and were very happy to have an adjoining room to 97 yr old mother
    • Leisure trip
    • Family with young children
    • King Room - Disability Access/Hearing Accessible
    • Stayed 4 nights

    We wished that there had been drawer space to unpack our bags.

    The breakfast was generally very good, but if you came late they ran out of food. I understand that it is difficult to balance the waste and once we understood we had to come early we were fine, though it was then hard to find a table.

    Stayed in December 2023

  • Reviewed: 17 October 2023

    7.0
    They stay was very pleasant.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    1) Room: A-We reserved double queen. The room worked for 4 of us (2 adults and 2 kids); however, it seemed very small. I would hate what it would be like with 4 adults. B- There was only one trash can in this room and to make matters worse it was a bathroom trashcan (meaning small) 2)Kitchen staff: Although they were amazing at keeping the place clean and stocked, they (more the ladys) seemed overbearing. 3)Updating timing: I used the laundry room; the hours said 6am- midnight, yet for some reason the doors locked around 9pm and won't unlock with key.

    The number one thing I liked about this place was front desk staff. I personally watched one them (a young lady) take care of eight college kids who's keys had stop working, while taking a call from a guest who didn't seem happy. She took care of everyone and my little needs with a smile and no hesitation.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was the worst part of the stay, including the coffee!! Next time we will not pay for breakfast and go out.

    Stayed in October 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    pool was warm, jacuzzi was nice

    Stayed in August 2023

  • Reviewed: 24 August 2023

    9.0
    Nice stay and close to Lego Land
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night

    No cons

    Very nice and clean room. Staff was friendly and helpful. Good breakfast

    Stayed in July 2023

  • Reviewed: 19 August 2023

    8.0
    At check in I was told I had to pay a $50 security fee, but she actually charged me more than $450 even though I had alr
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was clean and comfortable. The complimentary breakfast was good too.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    Was fine!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close to ucsb

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Staff was helpful and friendly.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Hot tub wasn't the cleanest, would be nice if there were decent wine options to purchase in the little store since there is not a bar. could have better toiletry offers

    Staff was helpful and friendly, breakfast was good, comfortable room and good water pressure

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Love the breakfast
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nine

    Very good

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Very nice.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Carpets in hallway are well used. Could use good cleaning or updated.

    Rooms were very clean and comfortable. Nice breakfast was included with a nice spacious dining area.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    9.0
    It was cozy.
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The loud people in the room above me but that’s not the hotels fault.

    It was clean and convenient.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Pricey.

    Nice building in a great location.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    9.0
    Loveyly
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights

    Breakfast and friendly staff; homemade cookies

    Stayed in June 2023

  • Reviewed: 8 July 2023

    8.0
    Friendly & Happy stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    1. Breakfast for the first day was not good

    1. Most of the staffs are friendly. 2. Cleanliness 3. Safety

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Good visit, about what we expect from Hampton Inns.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Breakfast room crowded, sometimes hard to find a place to sit.

    Breakfast good. Omelettes are better than scrambled eggs. Sausage and waffles excellent choices. Bread for toasting is too big for toaster, and requires insertion two times to toast entire piece of bread. I used the laundry room to wash clothes. This was very convenience (right beside our room!), and was a significant improvement over having to go to a commercial laundromat.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    9.0
    Picturesque and calming before a long drive back to Sacramento.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Having spent a week in LA, we didn’t schedule more time of the trip in SB

    Location when touring UC Santa Barbara and checking out the coastal dinner and downtown gelato. Both were very tasty

    Stayed in June 2023

  • Reviewed: 26 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very welcoming. clean and fresh it

    Stayed in June 2023

Showing 1 – 25

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