3720 West Clay Street, St. Charles, MO 63301, United States
#12 of 23 hotels in St. Charles
Guests' ChoiceBased on 188 hotel reviews
7.1Cleanliness
7.9
Comfort
7.8
Location
8.1
Facilities
7.5
Staff
8.5
Value for money
6.8
Free WiFi
6.2
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End of dialog contentReviewed: 20 May 2024
Wt
United StatesWhen we arrived the room had an order, and we ran out of body wash on our last night.
The breakfast was very good. My wife really enjoyed the biscuits and gravy. The two ladies in the kitchen was very nice, we enjoyed talking with them.
Stayed in May 2024
Reviewed: 29 April 2024
Justin
United StatesHot tub was not working a little bit of an older hotel and no microwave in room
Good price nice breakfast
Stayed in April 2024
Reviewed: 2 January 2024
Kashondra
United StatesWhen we arrived we was told that there would be no hot breakfast would be served as stated online but instead they gave bag lunches, A muffin are bagel ha ha. And not to mention the room was extremely small with no actual closet but a curtain with a shelf and hangers behind it for your close to hang!
I like that the property was very clean and comfortable and the staff were friendly. when we arrived we was told that there would be no breakfast served as stated online but instead they gave bag lunches a muffin are bagel ha ha. And not to mention the room was extremely small with no actual closet but a curtain with a shelf and hangers behind it for your close to hang!
Stayed in January 2024
Reviewed: 31 October 2023
Kim
United StatesWas very disappointed in the pool . The water was freezing , hot tup was broke and the air in the pool area was cool . We did report the problem to the front desk and they said the would put in a work order.
We liked the coffee set up and breakfast area. The breakfast was very good.
Stayed in October 2023
Reviewed: 30 October 2023
Stella
United StatesQuality has gone down since I visited last.
Location for my visit
Stayed in October 2023
Reviewed: 24 August 2023
Jesse
United StatesThe breakfast was tasteless.
Stayed in August 2023
Reviewed: 21 August 2023
Dan
United StatesNo bathroom fan A/C inconsistent Very Noisy hallway every night Guest in adjoining room tried to enter our room thru adjoining door- twisted lock & doorknob and knocked etc Hotel charged us after we presented pre-paid ltr thru 3rd party- hotel charged us anyway and bank held $500+ 4 days. Waiting for it to drop from pending status.
Good location to my event venue. Breakfast staff are excellent.
Stayed in August 2023
Reviewed: 13 July 2023
Karen
United StatesBreakfast was not great
Quiet. Clean. Comfortable
Stayed in July 2023
Reviewed: 18 June 2023
Robert
United StatesRate seemed high for most hamptons at a location that wasn't particularly close to any attractions.
Beds very comfortable, quiet room that was clean.
Stayed in June 2023
Reviewed: 28 April 2023
Pedro
United Statesmost of the hotels at this level are pretty much the same as far as comfort and clean but what makes me choose most of the time hampton inn its their breakfast even to pay a little more. this time it was a waste of time. breakfast was the worst scrambled eggs cold and soaked in water and bacon stone cold. very disappointed c
as usual clean room and comf beds
Stayed in April 2023
Reviewed: 18 March 2023
Crissy
United StatesSmall rooms, no fan in the bathrooms, and with the joining rooms we could hear everything going on in the next room over. We had rude neighbors so we were up all night. If anything inappropriate was going on I'd be throwing a fit considering I had young kids with me. Luckily that was not the case just people being loud and refusing to quiet down.
Great breakfast
Stayed in March 2023
Reviewed: 2 January 2023
Joe
United StatesNoise and high priced
Clean nice rooms
Stayed in January 2023
Reviewed: 2 January 2023
Josh
United Statesnothing.
The bed was very comfortable!
Stayed in November 2022
Reviewed: 19 December 2022
Hayley
United StatesRoom 212 smells like pee. I noticed that the property allows animals and I believe a pet may have had an accident that was not properly cleaned. The bathroom shower is really hard to turn on too. My parents were in 214 and they struggled to turn their shower handle on too. Another note is that the water pressure is super low. You must flush the toilets 2 times to ensure toilet paper and everything goes down. It would also be nice to have a microwave in the suite rooms. I know in other Hamptons, they provide a mini fridge and microwave with their suite rooms.
Great location and staff was super friendly. Breakfast options were great too. Loved using the digital key for my room
Stayed in December 2022
Reviewed: 20 November 2022
Rebecca
United StatesOne elevator was out which was out of anyone’s control but still inconvenient. The computer had a glitch during my check in. The money took out of my account and I showed the front desk that but she was convinced she needed to keep running my card. It was added stress to already a stressful trip.
The property was very clean and orderly. Breakfast was great with a lot of options to choose from.
Stayed in November 2022
Reviewed: 5 September 2022
Stan
United Statesold! very small rooms.
it’s was close to our family
Stayed in September 2022
Reviewed: 2 July 2022
Jenny
United StatesSmall room for a hefty price Bright lights in windows at night I could hear the neighbors yahtzee game next door and I'm sure they heard me talking to my kids
The breakfast Refrigerator in room Staff was wonderful, especially the gal who helped prepare the breakfast
Stayed in June 2022
Reviewed: 27 June 2022
David
United Statesinattentive staff, foul smell in pool area
Stayed in June 2022
Reviewed: 6 May 2022
Tyrone
United Statesdna
dna
Stayed in May 2022
Reviewed: 11 April 2022
Marc
United StatesThe spa was being repaired, we found a spot of what appeared to be blood on our fitted bed sheet
Stayed in April 2022
Reviewed: 5 January 2022
Angela
United StatesBoth.... Both Waffle makers were broken.
Location, price, beds and staff were great.
Stayed in January 2022
Reviewed: 25 December 2021
Ashley
United Statesthe closet was a little hard to find at first.
the front office staff was amazing. super friendly and helpful.
Stayed in December 2021
Reviewed: 21 December 2021
Corizma
United Statesmy sisters bed had stains on the sheets I asked a housekeeper to change it the next day she said because I asked after 12 and could change them myself.
the front desk people were nice, and the front door locks after a certain time, breakfast
Stayed in December 2021
Reviewed: 14 December 2021
Michael
United StatesI was given a bill for $144 and told that is the final charge. I checked my bank account and I had to pay $159. why?
We went down to get breakfast at 5:57 am and was told we cannot eat until 6am. Too rigid and tone of voice was stern.
Stayed in December 2021
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