1831 West State Street , Alliance, 44601, United States
#1 of 3 hotels in Alliance
Guests' ChoiceBased on 123 hotel reviews
7.9Cleanliness
8.6
Comfort
8.5
Location
9.0
Facilities
8.2
Staff
8.7
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 14 May 2024
Geoffrey
United StatesWhile we were there the elevator was not operating for a day and this maybe should have been addressed earlier.
We stay here when we visit our daughter. It is near her home. Its convenient, clean and staff is very friendly.
Stayed in May 2024
Reviewed: 21 January 2024
Dan
United StatesThe room looked nice and felt clean, the shower floor was cracked! I did not feel comfortable standing on it.
The gentleman at the desk was one of the most professional I have experienced! I was first impressed that he was stationed there waiting for client to walk in, 2nd he was polite in ever way
Stayed in January 2024
Reviewed: 3 January 2024
Rochelle
United StatesBreakfast wasn’t great.
Clean hotel, friendly staff and good location.
Stayed in December 2023
Reviewed: 1 January 2024
James
United StatesClean friendly
Stayed in December 2023
Reviewed: 26 November 2023
Jeffrey
United StatesEverything was great maybe better pillows little soft for me but everything was great.
Location to Mount Union College. Staff was great especially the breakfast crew working hard. Facilities were clean and kept up nice. Room was nice as well.
Stayed in November 2023
Reviewed: 3 July 2023
Kathryn
United StatesCould hear people in other rooms
Friendly staff, clean
Stayed in July 2023
Reviewed: 24 June 2023
Jana
United Stateswhere was the staff?
clean
Stayed in June 2023
Reviewed: 28 May 2023
Kenneth
United StatesDid not like that the pool and hot tub were unavailable during our stay. I do believe a discount should be offered when that occurs because that was one of the services that were important to us. The other small issue was that the internet service is not user friendly to sign on to. We both had to have help from the front desk person to gain access to the internet. That should be more user friendly in our opinion.
The cleanliness is what impressed us the most. Breakfast was outstanding. The staff were nice and helpful
Stayed in May 2023
Reviewed: 21 April 2023
Bob
United StatesThey were in the midst of some remodeling, so not all of the facilities were in working order at the time we were there. But our room was big and comfortable, and the bed was great. We will definitely stay here again on our next trip to Alliance.
Breakfast was OK. The options were the usual. Since we are watching calories, we only had a light breakfast. The breakfast area was very nice and clean, and well stocked with what we needed.
Stayed in March 2023
Reviewed: 4 August 2022
Jerry
United StatesSee above on breakfast. There were many times you had to find someone for the front desk...usually empty.
Breakfast could have been better - we skipped it on the second day. It needs some fresh fruit additions, and Cisco scrambled eggs don't cut it. Thank God for the waffle maker!
Stayed in July 2022
Reviewed: 28 May 2022
Geoffrey
United StatesBreakfast was mediocre. A lot of breakfast items where not available, due to delivery issues.
Stayed in May 2022
Reviewed: 16 May 2022
Winfield
United StatesJacuzzi/hot tub not operable
A/C was quiet, beds very comfortable, curtains worked perfectly and kept out the outside light. Very clean and well-appointed room.
Stayed in May 2022
Reviewed: 30 March 2022
Phil
United StatesNice, newer hotel. Rooms are large with lots is space and the facility was clean. Didn’t check out the pool.
Stayed in March 2022
Reviewed: 24 November 2021
Chris
United Stateslight bulb in bathroom did not worked and staff said it. oils not be fixed. no hand soap in bathroom.
Stayed in November 2021
Reviewed: 17 October 2021
Daniel
United StatesWould have liked a second chair to sit in instead of sitting on bed.
Convenient
Stayed in September 2021
Reviewed: 12 October 2021
Kristen
United StatesPool & hottub we’re down, specifically booked place with these facilities but couldn’t use them.
Clean. Comfortable bed. Convenient.
Stayed in October 2021
Reviewed: 6 October 2021
Carol
United StatesSignage clearly said guests must wear masks, but no staff wore one. Especially problematic for staff serving breakfast. Also, staff was mopping and vacuuming entire breakfast area 45 minutes before closure. Not only was noise disturbing, but floor was slippery for guests coming in for breakfast or coffee.
Great value for money. Clean, nice design.
Stayed in October 2021
Reviewed: 4 October 2021
Rhoda
United StatesThe pool was not in use. Very disappointing.
It was a very nice place.
Stayed in October 2021
Reviewed: 25 July 2021
Abbott
United StatesPurposely booked this hotel due to the indoor pool and it was either under construction or closed due to covid which was a major disappointment.
The location was great! Our room was very clean.
Stayed in July 2021
Reviewed: 18 July 2021
Lisa
United StatesRooms were not close. On separate floors
Breakfast was okay. At 9 o’clock they were running out of food and the supplies of food they were bringing out was not too good.
Stayed in July 2021
Reviewed: 13 May 2024
Pamela
United StatesToilet in my room was wobbly. Seal seems to be broken.
Excellent staff. Very helpful and friendly!
Stayed in May 2024
Reviewed: 23 April 2024
Rev
United StatesPricy
Clean. Location
Stayed in March 2024
Reviewed: 25 February 2024
Shenee
United StatesClean, great location for commuting to competition. Everything I need or want is in walking distance.
Stayed in February 2024
Reviewed: 1 February 2024
Joan
United StatesNate was very helpful and welcoming. Katie made fresh cut fruit every morning and made a delicious breakfast - very welcoming - felt like I was having breakfast at home - only with more choices. Thank you for a great stay!
Stayed in January 2024
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