3550 Ember Lane, Billings, MT 59102, United States
#20 of 52 hotels in Billings
Guests' ChoiceBased on 101 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
8.9
Value for money
7.5
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End of dialog contentReviewed: 20 May 2024
Amanda
United StatesPool was a little icky, betting that will come next in the remodel phase. The queen beds. Unless you slept smack in the middle of them, you felt like you were going to fall off. Wish the pillows were a little firmer.
Rooms were freshly remodeled as we're the main areas. Staff was very friendly and helpful.
Stayed in May 2024
Reviewed: 16 August 2023
Larry
United StatesIt was good
Stayed in August 2023
Reviewed: 6 February 2023
Kenda
United StatesOver charged
The hotel was clean and good location.
Stayed in February 2023
Reviewed: 31 July 2022
Heather
United Statescould use some updating in the linens. was in ok condition overall.
breakfast staff gentleman was very friendly and provided great service.
Stayed in July 2022
Reviewed: 13 July 2022
Arthur
United Statesnot close to much
right off I-90
Stayed in July 2022
Reviewed: 6 July 2022
Timothy
United StatesThe pool area was obviously not cleaned from one day to the next as there was trash that had been left by others. A tile was floating in the hot tub and one day the hot tub was out of order. One of the hooks on the blackout drapes in our room was not attached properly. Asked for “stay over service“ and only received it one of the four nights we were there. didn’t really like the tub mats although some kind of nonslip surface is needed in the tubs.
Excellent pool area and hot tub. Great breakfast!
Stayed in July 2022
Reviewed: 9 May 2022
Jehna
United Statesno fridge
very nice
Stayed in May 2022
Reviewed: 7 May 2022
John
United KingdomNothing arose.
Comfortable hotel with good size rooms and comparable facilities. Good breakfast selection. Friendly staff.
Stayed in May 2022
Reviewed: 27 April 2022
John
United StatesStain on walls and no bar soap
The young lady who checked me was very courteous and helpful.
Stayed in April 2022
Reviewed: 26 March 2022
Daniel
United StatesPrice and no fridge I'm room
The pool hot tub and breakfast
Stayed in February 2022
Reviewed: 19 March 2022
Gary
United StatesNo hooks for the towels??
The breakfast was very good, lots of choices. Also, the dining room facility was bright and airy. We appreciated the size as well. We’ve stayed in places where the dining area was very small with few tables. This is a nice sized pleasant eating area.
Stayed in March 2022
Reviewed: 27 February 2022
Patricia
United StatesThe bathroom wasn’t totally clean. The radiator cover was falling off the wall.
Breakfast was great. Location was easy to find and close to where we wanted to shop in Billings.
Stayed in January 2022
Reviewed: 13 September 2021
Lara
United StatesBed/pillows not made for comfort. Bed a little more form than I’m use to and pillows soft and thin
Location friendly staff and excellent breakfast
Stayed in September 2021
Reviewed: 27 August 2021
Nancy
United StatesNA
Dry nice.
Stayed in July 2021
Reviewed: 2 August 2021
James
United StatesIt was a holiday weekend and we arrived a little later than expected so there was no food near the hotel other than a convenience store. That isn't the hotel's fault though.
It was nice to stay at a hotel that was operating again and not using COVID as an excuse for mediocrity. The breakfast was great and the staff were friendly and professional.
Stayed in July 2021
Reviewed: 16 July 2021
Bewley
United StatesThe noise. You could hear kids screaming from 3-4 rooms away and the person upstairs paced with heavy, loud footsteps for hours starting at 5am. They were loud the night before as well.
The room was clean and the bed was super comfortable. Enough towels and the shower pressure was good.
Stayed in July 2021
Reviewed: 7 July 2021
Brandie
United StatesMaybe one thing, regrout the floors in the bathroom.
All of it. The staff was very friendly and welcoming. The room was fresh and inviting.
Stayed in July 2021
Reviewed: 31 May 2021
Diana
United StatesGreat
Stayed in May 2021
Reviewed: 26 May 2021
Betsy
United StatesI had requested a quiet room away from high traffic areas like pool, elevator, ice machine, etc. but was around corner from elevator and ice machine. Seemed they had a conference there. This was because I had surgery the next day. The night following my surgery the room directly above us had a party and was very noisy banging, dropping stuff repeatedly, and stomping with loud noises until midnight. I tried to call front desk 20 times before answering. Even when they said they would go up there it didn’t stop. When I checked out I told manager about this and my online request but she never adjusted my bill or even apologized. She didn’t seem shocked by night clerk not answering phone.
Clean throughout the interior and exterior. Our room was very nice. Comfortable beds and easy to access. Pool and jacuzzi were clean and easy to access.
Stayed in April 2021
Reviewed: 30 September 2023
Sandy
United StatesAda room Shower
Breakfast- Large room
Stayed in September 2023
Reviewed: 27 July 2023
Katja
DenmarkAn old and worn down hotel which is totally overpriced. The text on the site says it has been remodeled (but that’s a lie) and the pictures on the website are from when the hotel was built which was a long time ago. Stained sheets, stained and dirty floor, dust everywhere - it might have been cleaned the same time it was built. Never ever staying here again
Nothing
Stayed in July 2023
Reviewed: 20 April 2023
Davin
United StatesThe shampoo was empty and a light bulb was missing in one of the lamps.
The room was wonderful , easy access to the freeway.
Stayed in April 2023
Reviewed: 23 October 2022
Mikayla
United StatesFront desk staff was very friendly! Got a room upgrade for no charge. Very clean and comfortable beds! Would recommend!
Stayed in October 2022
Reviewed: 18 October 2022
Shawna
United StatesI wasn't aware that this facility is an older facility as our room for a king size suite felt outdated. And we had to walk through the end inorder to access our rooms.
I loved the location and it is very accessible for me being I'm from out of state
Stayed in September 2022
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