120 Esperanza Circle, Carlsbad, NM 88220, United States
#10 of 25 hotels in Carlsbad
Guests' ChoiceBased on 162 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.4
Staff
8.7
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 10 May 2024
Laura
United StatesOur room had recently been occupied by a smoker, and this was extremely obvious - it really smelled like smoke. I see why they saved it to be the last room rented out. I would have liked to have been informed of this before we booked, but we would have taken it anyway
Location was great! We reserved on just a few hours' notice and got the last couple of rooms for the day. We arrived very late (midnight), but someone was there to greet us no problem.
Stayed in April 2024
Reviewed: 19 December 2023
Mcmanaman
United StatesMini fridge did not work. TV with DirecTV was annoying. How many stations have to carry the Shark vaccum informertial?
Room was very clean and the bed was comfortable.
Stayed in December 2023
Reviewed: 29 October 2023
Walter
United StatesGood location and very clean.
Stayed in October 2023
Reviewed: 1 October 2023
Stephen
United KingdomNothing
Staff were lovely. Room was spacious, bed was very comfortable. Breakfast was OK.
Stayed in September 2023
Reviewed: 30 September 2023
Sergio
United StatesIt was little dirty especially on the corners, and breakfast was okay.
Location
Stayed in September 2023
Reviewed: 22 September 2023
Steven
United StatesGood location, large, clean room
Stayed in September 2023
Reviewed: 6 August 2023
Jerry
United StatesHidden behind a gas station restaurant and car wash. We got there at night so we drove right by it and had to find it.
It was nice but a little difficult to find
Stayed in August 2023
Reviewed: 4 July 2023
Marlye
United StatesPool was dirty
Convenient location Friendly Staff
Stayed in July 2023
Reviewed: 15 June 2023
Carol
United Statesvery clean. breakfast was nice. having cookies in afternoon was nice
very convenient to things we wanted to see
Stayed in June 2023
Reviewed: 10 June 2023
Keith
United StatesThe Hampton Inn in Carlsbad was great. The room was large and comfortable.
Stayed in June 2023
Reviewed: 13 May 2023
Seijas
United StatesThe hot tub knob was broken so we were disappointed that wasn't available
Love the breakfast -room was wonderful -front desk was helpful
Stayed in May 2023
Reviewed: 7 April 2023
Karen
United StatesSome breakfast items were not refilled quickly.
Typical Hampton Inn experience; close to the Caverns; met our needs
Stayed in April 2023
Reviewed: 5 April 2023
Crapo
United StatesStaff were not very welcoming.
Great location near restaurants and Walmart. Close to highway.
Stayed in April 2023
Reviewed: 27 March 2023
Gaylynn
United StatesI am upset because I was charged an extra 154.38 and attempting in getting that back has been hell. I have not gotten a response from either Booking .dot com or Hampton. I will never use booking.com in the future.
Stayed in March 2023
Reviewed: 22 February 2023
Wai
United StatesA bit noisy from the street.
Closed to Walmart and restaurants, about 20 minutes drive to Carlsbad Caverns. Good breakfast.
Stayed in February 2023
Reviewed: 12 December 2022
Teresa
United StatesPool seemed dirty and hot tub was not available
Breakfast was great, good variety of foood
Stayed in December 2022
Reviewed: 1 August 2022
Judy
United StatesEverything was great.
Stayed in July 2022
Reviewed: 25 July 2022
Fitzpatrick
United StatesWe were never told that the hot tub was not working until we arrived and that was one of the reasons why we picked this hotel. All we got was oh, so sorry.
The beds were very comfortable.
Stayed in July 2022
Reviewed: 29 June 2022
Callie
United StatesThe room with swimming pool was too warm.
Just about everything
Stayed in May 2022
Reviewed: 28 June 2022
Rhena
United Statesit was clean upon arrival. The pool area was fair. breakfast was not very good, the breakfast area was messy and dirty. The tables hadn’t been wiped and there wasn’t a replenishment of food as it ran out. could be they were short handed, but honestly it was quite disappointing.
Stayed in June 2022
Reviewed: 5 April 2022
Clynnie
United StatesThe breakfast was wonderful. Hotel clean in all areas. Staff were exceptional!
Stayed in March 2022
Reviewed: 27 March 2022
Leslie
United StatesPool area smelled rather "funky" and seemed dark, giving impression that it wasn't as clean as it could be (pool at an older Hampton was actually nicer), and pool was chilly.
Room was very nice, but noisy side (train and noisy car wash). Breakfast set up was great and the staff was very nice, friendly, helpful.
Stayed in March 2022
Reviewed: 26 March 2022
Tamara
United StatesConvenient location to visit Carlsbad Caverns & near a Chili’s.
Stayed in March 2022
Reviewed: 21 March 2022
Valerie
United StatesNice hotel,great staff, good value
Stayed in March 2022
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