380 East Main Street, Ephrata, PA 17522, United States
#3 of 7 hotels in Ephrata
Guests' ChoiceBased on 288 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.3
Staff
9.4
Value for money
8.6
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Annette
United StatesThe only thing missing was a hot tub.
The staff was very friendly and helpful. The room was very clean and had every convenience, and was very quiet. It was located in a great part of town, right next to Applebees
Stayed in April 2024
Reviewed: 26 April 2024
Relsiea
United Statesthe pet fee was $75.oo and non-refundable. I try to stay at hotels where the fee is $50.00 or less and if it is $50-$100 has a policy that states it is at least partially refundable if no damages. My dogs are small and we've never been billed for damages even 10 days at a Marriot in Florida.
Overall, all services and service from front desk was exceptional!!! I am actually not used to having such a pleasant and problem free stay at hotels. The staff provided me with additional information for surrounding area and pet amenities within 10 miles of hotel. They provide a small snack/bag breakfast for the road IN ADDITION to continental breakfast (included in rate). Thee staff was so friendly, courteous, and helpful, I am planning a weekend trip back to area to stay there and spend more time in Ephrata/ Amish country. It's sad and unacceptable that service like this isn't the norm when traveling in the northeast!
Stayed in April 2024
Reviewed: 24 February 2024
Latcholia
United StatesWe liked everything.
Perfect location for us. It’s clean and comfortable. The lobby is welcoming. The staff were nice and helpful. The breakfast is robust.
Stayed in December 2023
Reviewed: 27 January 2024
Deborah
United StatesCould have used some bathroom cups and another trash can in the room.
Nice breakfast, clean pool and clean and attractive rooms, good location .
Stayed in January 2024
Reviewed: 24 January 2024
Bernice
United StatesEverything was great!!
At my arrival to the hotel I was an hour early for check in. My daughter was super sick, which I explained to the receptionist and she let us settle in our room early. Blessing for us to be able to rest. Wrap my daughter in the comfortable QUEEN BED and knocked out. Thank so much.
Stayed in December 2023
Reviewed: 1 January 2024
Terri
United StatesCan't think of anything. If I had to say something, I would say it would be more convenient for the coffee to be in the breakfast area. OR, at least maybe another coffee station in the breakfast area!!
Everybody and Everything! The staff was pleasant and extremely helpful. They answered all our questions, and they went above and beyond when my husband accidentally lost his watch between the elevator doors! The room was fabulous, very homey, and comfortable. The pool was so refreshing that seems to be a rare commodity these days at other hotels. The breakfast area was comfortable, easy access to great food, wonderful selection, and hot as it pertained. Couldn't be more satisfied!
Stayed in December 2023
Reviewed: 27 December 2023
Frank
United Statesno housekeeping or hot breakfast Christmas day. This is understandable, but prices remained the same despite less services, even though this was planned.
location, staff, no waiting, comfort, upkeep
Stayed in December 2023
Reviewed: 11 December 2023
Karen
United StatesThe bed was a bit squeaky, something we had never experienced before. Other than that, it was very large and comfortable.
This hotel is consistently clean and comfortable. The rooms are large enough to be quite spacious. We did not take advantage of the free breakfast since we were meeting other family at a restaurant.
Stayed in December 2023
Reviewed: 11 December 2023
Lisa
PanamaBreakfast was plentiful and good. Room was clean and comfortable.
Stayed in December 2023
Reviewed: 29 November 2023
Dana
United StatesClean
Stayed in November 2023
Reviewed: 22 November 2023
Kathleen
United StatesThis time there was a little glitch with the TV . There was no guide there was a channel list but I was unable to compare programs
I have stayed here before. It's close to my family quite. The staff is kind and helpful
Stayed in November 2023
Reviewed: 18 October 2023
Anne
IrelandWe thought that the hot breakfast was not appetizing.
The.room was very spacious and very comfortable and staff very friendly and welcoming
Stayed in October 2023
Reviewed: 9 October 2023
Norma
United StatesLittle pricey
Location and comfortable and quiet
Stayed in October 2023
Reviewed: 3 October 2023
Kathleen
United StatesThe toilets were a little low and the tub area could use another grab bar, I was unable to adjust the shower head as it was to high
It was very welcoming Got a very good nights sleep the breakfast was delishious and again all the staff was more than kind
Stayed in September 2023
Reviewed: 19 September 2023
Sharon
United StatesWe always like staying here because it’s convenient for us to attend the Races at Maple Grove Raceway
Stayed in September 2023
Reviewed: 11 September 2023
Florence
United StatesNoticed this in other hotels also, I have a cpap machine to plug in near the bed, most offerings for plugin are now USB. I had to unplug something to plug in my machine and in a dark spot under a shelf. There was a wall outlet on the other side of the bed, but inconvenient for me. Just a general comment, this room at least had a plug near the bed so an A for that.
We stay at Hampton Inn when we travel, always pleased with facilities and service. Did not disappoint. The checkin was easy, person knowledgeable and we were allowed to checkin early. Clean room with all needed amenities. Always like free breakfast, good choices and fresh!
Stayed in September 2023
Reviewed: 4 September 2023
Magda
United KingdomDisposable plates and cutlery used (common in USA so I didn’t mark down for it but it is a shock to Europeans who tend to be more environmentally conscious)
Clean, friendly staff, big room, next to Applebys, laundry on site, decent car park, quiet rooms, comfortable beds, tea and coffee in foyer
Stayed in July 2023
Reviewed: 22 August 2023
Allison
United StatesEarly check in not available. (2:15pm)
Nice breakfast variety, clean, nice pool facility.
Stayed in August 2023
Reviewed: 20 August 2023
Mary
United StatesWe always enjoy our stay
Stayed in August 2023
Reviewed: 20 August 2023
Mary
United StatesLove it
Stayed in August 2023
Reviewed: 13 August 2023
Brooke
United StatesShower pressure is awful
Clean and friendly
Stayed in August 2023
Reviewed: 7 August 2023
Sonia
United StatesStaffs in the kitchen are exceptional..
Stayed in August 2023
Reviewed: 30 July 2023
James
United StatesBreakfast was excellent!
Stayed in July 2023
Reviewed: 10 July 2023
Rick
Abkhazia, GeorgiaHonestly I liked everything about it
Everything about it in every way was excellent
Stayed in July 2023
Beijing, China
Taipei, Taiwan
Saalbach Hinterglemm, Austria
Sexbierum, Netherlands
Söll, Austria
Seoul, South Korea
St. Moritz, Switzerland
Gili Trawangan, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content