184 Shelburne Road, Greenfield, MA 01301, United States
#1 of 1 hotels in Greenfield
Guests' ChoiceBased on 134 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
9.0
Value for money
7.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Karen
United StatesNothing
Overall, we had a good stay at Hampton Inn. The rooms were nice and spacious. The hotel provides coffee and breakfast.
Stayed in May 2024
Reviewed: 22 May 2024
Michael
United StatesBathroom ventilation needs improving.
Front desk staff friendly & helpful.
Stayed in May 2024
Reviewed: 13 May 2024
Kayla
CanadaThe bathroom could have been more clean in my opinion.
The staff was very welcoming and the breakfast is great!
Stayed in May 2024
Reviewed: 16 April 2024
Jennifer
United StatesRoom could use a re-fresh. Peeling wallpaper in the bathroom, for instance.
The breakfast was amazing! Lots of hot and cold choices, all included in the price. I also liked the staff, -- very friendly and efficient.
Stayed in April 2024
Reviewed: 7 April 2024
Ann
United StatesI could hear everything from next door. Maybe because it was an enjoining room.
Stayed in April 2024
Reviewed: 11 March 2024
Joyce
United StatesGreat. Staff was wonderful
Stayed in March 2024
Reviewed: 10 March 2024
Laura
United StatesOlder toilet. Rude young front desk staff.
Excellent breakfast buffet and comfortable beds.
Stayed in March 2024
Reviewed: 10 January 2024
Christine
United StatesThe refrigerator was inoperable, the television was also not working properly and it would only play YouTube which is not acceptable.
The staff was amazing. My refrigerator was not working and the television would only access YouTube. The young gentleman that checked me in came up to try to figure out both for me. I had experienced a stressful day and it was nice to have someone go out of their way to help.
Stayed in January 2024
Reviewed: 27 December 2023
Giovanni
United StatesRobert was rude at 6am on our way to breakfast.
Room was perfect
Stayed in December 2023
Reviewed: 9 November 2023
Iana
TurkeyLimited breakfast options
Comfortable beds
Stayed in October 2023
Reviewed: 13 October 2023
Cyndi
United StatesN/A
Eric!!!
Stayed in October 2023
Reviewed: 1 September 2023
Iana
TurkeyToo soft beds
Decent hotel, large room
Stayed in August 2023
Reviewed: 16 August 2023
Carol
United KingdomFound the room slightly noisy from people next door and above. Bit out of town.
Beds were comfortable, staff pleasant. The breakfast was good
Stayed in August 2023
Reviewed: 16 July 2023
Joanne
United StatesCost
Seems really expensive for the area.
Stayed in July 2023
Reviewed: 17 June 2023
You
United StatesDid not like the fact that rates went up dramatically as we got closer to graduation.
Did comp us a little when we lost satellite TV and WIFI access. Complimentary breakfast was good.
Stayed in May 2023
Reviewed: 28 May 2023
Debra
United StatesVery expensive rates because of UMass graduation. It was price gouging because of a graduation.
close to UMass for graduation. Great breakfast!
Stayed in May 2023
Reviewed: 16 February 2023
Lisa
United StatesThe walls were a bit thin it seemed, so it was very noisy in the early morning. Convenient location for travel, but not walking distance to the city or a pretty area. Surrounded by highway, shopping.
Breakfast was very nice. I also appreciated that there was always hot coffee and tea available and some cookies and fruit upon arrival. Super comfortable bed, nice shower.
Stayed in February 2023
Reviewed: 20 December 2022
Dean
United StatesOnly complaint was the refrigerator in our room was making a very annoying noise that we had to unplug it.
I loved the hospitality. Complimentary bottl s water, coffee , hot chocolate. I liked the coziness of the lobby. The front desk staff was extremely friendly. The complimentary breakfast was perfect for a quick grab and go.
Stayed in December 2022
Reviewed: 6 November 2022
Christopher
United Statesnoise from highway
breakfast and welcome cookies
Stayed in November 2022
Reviewed: 6 September 2022
Tracey
United StatesExcellent staff! Hotel was clean and comfortable.
Stayed in September 2022
Reviewed: 6 August 2022
Kinsella
United StatesN/A
easy to find, great customer service at the front desk, and very clean room
Stayed in June 2022
Reviewed: 28 July 2022
Mark
United StatesQuite and comfortable. Very nice stay.
Stayed in July 2022
Reviewed: 20 March 2022
Samantha
United StatesIt listed an outdoor pool and they really have an indoor. Wish we knew so we could have brought suits. I hope they correct that on their website.
Stayed in March 2022
Reviewed: 1 March 2022
Scott
United StatesHad a reservation for Saturday February 27th and needed an early check-in. Drove up from New Jersey and arrived before 1. The woman at the front desk understood our predicament but couldn't Promise us early check in. She was very kind and tried to help in any way. She offered us ways to get ready for our reception since we didn't have a room to get ready. She had a dozen other people with the same issue needing early check in and I could tell she was frustrated. Luckily our room was ready an hour later and we were able to hurry and get ready. We were very grateful and appreciative. The rest of staff was super kind as well. So thank you to all.
Stayed in February 2022
Limbiate, Italy
Tacna, Peru
Marysville, USA
Nivå, Denmark
Salem, India
Accra, Ghana
Clark, Philippines
Alba, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content