The only thing was the bed was a bit hard.

This property exuded elegance and comfort!

Stayed in March 2024

Only thing I did not enjoy was my bed was uncomfortable. But not a big deal still got some sleep.

Everything was nice, gentleman working the front desk the day of my check in was incredibly nice. Breakfast was good.

Stayed in February 2024

The breakfast!

Breakfast could use some improvements!

Stayed in January 2024

Although it was clean, the hotel needs a bit of an update. The room smelled must musty, but would not hold me back from staying there again.

I could bring my dog with me. They had given me a room by one of the exit doors which enabled me to take my dog out frequently. The property is very clean and convenient.

Stayed in September 2023

The staff were very friendly. The hotel was clean everywhere. 0 issues, none, nada. My friends picked up a room for 20$ less on the next door hotel and they regretted it. It were enough parking even in a busy weekend. We felt peace in there

Stayed in September 2023

parking

staff and cleanliness

Stayed in September 2023

That I was charged $75 for pet fee for staying one night as I thought it will only be $35 only to be shocked at check out that stays 1-4 days is at $75 pet fee regardless if ataying 1 night or 4🥹

close to home

Stayed in July 2023

Nothing

Very clean & close to everything to eat & shop

Stayed in June 2023

the cleanliness

Stayed in May 2023

This was first time ever to stay at any hotel and I just have to say it was exceptional. I will diffently stay again when visiting family. Staff was very friendly and helpful.

Stayed in May 2023

great property

Stayed in April 2023

Great breakfast and staff.

Stayed in April 2023

Clean but it does needs to be updated. I use to always stay at Hampton Inn because they had the best hot coffee. I was VERY disappointed they discontinued strong coffee. They only offer light coffee and Decaf.

Great location near shopping and restaurants. staff was extremely friendly.

Stayed in April 2023

Clean friendly and location

Stayed in April 2023

location & availability

Stayed in April 2023

I was required to accept a $50 charge in advance for incidentals. I have never had to do this at a Hampton inn. Breakfast had no egg options, not even hard boiled. Not the fault of the facility but the area looks like it has gone downhill since the hotel was built.

staff was friendly and responsive. Our TV had no HDMI cable so that was the first “repair”. One key card failed to work, so that had to be replaced as well.

Stayed in April 2023

location

very clean, friendly staff

Stayed in April 2023

It is time to redecorate. The room was a little dark.

The front desk personnel was friendly. The room was clean and comfortable. The breakfast was good. It was what I expect when I stay at a Hampton Inn.

Stayed in April 2023

Booking.com failed to deliver my message to the property. The message was about me being late to checkin. They didn't safe my room because they didn't get my message and they had to make another reservation. Due to that, next day, I had to contact Booking.com to cancel my existing reservation. They were helpful but eventually their cancellation enquiry to the proper didn't arrive to them. It was frustrating, however, the management of the property handled it. Also, it looks property has broken ventilation system in the bathroom, therefor it was quite humid always.

On first day of the my trip the breakfast was really bad. We informed the desk and they tried to help. Next day the breakfast was excellent. We had l broken iron but the desk and stuff replaced it with better one very quickly. Management and stuff are really helpful.

Stayed in April 2023

Parking was hard to find when we arrived.

Staff was friendly and accommodating. Room was clean and spacious.

Stayed in March 2023

Room's a bit old and could use an upgrade, including the addition of USB ports. I would have liked a few more protein options for breakfast--the only eggs I saw were refrigerated microwaveable omelets--but the oatmeal was good.

The location was very good for the purpose of my trip, though a bit far from non-fast-food dinner options. The room was spacious and comfortable, with a good-sized refrigerator (and working freezer!). Mattress a little squishy for my taste, but I still slept fine. Nice, well-functioning guest laundry.

Stayed in March 2023

The surrounding motel and fence.

Clean room. nice breakfast!

Stayed in March 2023

grounds are not well kept and the two ladies at the desk were far from genuinely friendly but fake nice. They gave an impression that asking for for towels which were not at the pool due to theft was an imposition . Had to wait at check in several minutes for them to come out of another room. Even after declaring we had no pets with us, the clerk stated the pet policy was the sheet in front of her and if they found a dog in our room it would be a 250.00 charge. We had stayed at the Hampton Inn in Boerne the night before very happily and had hoped this one compared but unfortunately it did not.

Room was clean and breakfast had several options.

Stayed in March 2023

Can't think of anything

It's convenient and clean

Stayed in February 2023