13733 Beach Boulevard, Jacksonville, FL 32224, United States
#28 of 169 hotels in Jacksonville
Guests' ChoiceBased on 509 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
9.1
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 24 May 2024
Lisa
United StatesTub spicket water was either freezing or scalding. The water dripped constantly and would not stop. Notified desk that night and was told it was a known issue. Why give me this room then? Needs updating throughout the building.
Friendly front desk. Close to Mayo hospital.
Stayed in May 2024
Reviewed: 13 May 2024
Butts
United StatesThey need to fix the shower..it won't turn off completely..it was dripping a little bit.
I like that it's clean and spacious and has a great location.
Stayed in May 2024
Reviewed: 5 May 2024
Vedova
United StatesNothing
Comfortable. Close to Mayo. Great customer service.
Stayed in May 2024
Reviewed: 28 April 2024
Amy
United StatesFriendly staff, comfortable room. There were signs of wear and tear in bathroom but nothing that detracted from trip.
Stayed in April 2024
Reviewed: 28 April 2024
Powell
United StatesNo complaint
Dee greeted us with warm and welcoming greeting asked if we needed anything else upon check in and told us of all the amenities. Kids loved the pool and the breakfast. Will be returning here again!
Stayed in March 2024
Reviewed: 16 April 2024
Jennifer
United StatesThe tub/ shower should be a roll in shower in an accessible room. Also there should be automatic doors. Housekeeping did not stop by on the second day of my stay to refresh my room.
The staff was amazing. They went out if their way to be he They will do it.
Stayed in April 2024
Reviewed: 11 April 2024
Shari
United StatesThis was my second stay. My room at this stay smelled very musty which made the room way less comfortable than my first stay.
The Staff are very friendly!
Stayed in April 2024
Reviewed: 11 April 2024
Katie
United StatesEverything
Stayed in April 2024
Reviewed: 10 April 2024
Patricia
United StatesIt was still too expensive for me when I need to return for multiple days or weeks during my husbands surgery
Closer and most affordable location to Mayo Clinic
Stayed in April 2024
Reviewed: 1 April 2024
Pickett
United StatesDee, the manager was exceptional. Never felt so Welcome at a Hotel before..
Stayed in March 2024
Reviewed: 1 April 2024
Cassandra
United StatesThe room, hot breakfast, indoor pool, and the proximity to the beach.
Stayed in March 2024
Reviewed: 17 March 2024
Newton
United StatesLocation to Mayo Clinic and all the nearby restaurants and stores.
Stayed in February 2024
Reviewed: 14 March 2024
Loyacano
United StatesI was disappointed that the website and front desk did not inform that there were no sofa bed that came in the double queen bed rooms when is showed it did on the website.
Breakfast was wonderful , comfy beds and clean. I was just disappointed that it said on their website that it had a sofa bed in the 2 queen bed rooms however, they didn’t.
Stayed in March 2024
Reviewed: 7 March 2024
Edward
United StatesRooms not too clean, dated interior.
Breakfast was good.
Stayed in March 2024
Reviewed: 4 March 2024
Pittman
United StatesThat the pool wasn't heated or at least a little warmer. We booked the hotel for the indoor pool so we could swim but it wasn't warm enough to enjoy!
I liked the room( big and spacious and comfy couch and bed!) and the breakfast was good as well!( anything from cereal, fresh fruit and oatmeal, to waffles and bacon and sausage and eggs!!
Stayed in March 2024
Reviewed: 16 February 2024
Shari
United StatesDoor for fridge and cabinet open opposite making it difficult to access fridge. Room 415
Friendly staff!
Stayed in February 2024
Reviewed: 16 February 2024
Scott
United StatesFor the money, the hotel is perfectly fine, pretty much met our expectations from this good chain.
I had an appointment at the Mayo Clinic, just down the road from the hotel. With an early leave, we did not partake of breakfast. There are a number of decent restaurants near the hotel.
Stayed in November 2023
Reviewed: 9 February 2024
Melissa
United StatesThe rooms were very clean and the hotel staff were very nice. The hotel offered complimentary toiletries in case you forgot something. The breakfast was excellent and there was a good selection to choose from.
Stayed in February 2024
Reviewed: 8 February 2024
Harry
United StatesBreakfast not the best. Not much variety When I checked in they gave me a room that was occupied
Location
Stayed in February 2024
Reviewed: 1 February 2024
Debra
United StatesI loved everything. No dislikes!
The size of the room, the accessibility of the bathroom, the location, and the delicious breakfasts.
Stayed in January 2024
Reviewed: 25 January 2024
Tatyana
United StatesShower's faucet was not operated right and easy.
Location was good for us, - close to the Mayo Hospital (which we visited). Breakfast was great and it had a healthy choice. Room was clean and it had enough space. Bed was comfortable.
Stayed in December 2023
Reviewed: 22 January 2024
Luger
United StatesCold weather
Breakfast ok
Stayed in January 2024
Reviewed: 7 January 2024
Robert
United StatesNight desk service was second to none!
Stayed in December 2023
Reviewed: 5 January 2024
Janie
United StatesThey need more than one waffle machine.
The location was great and the staff were very accommodating. I visited for my anniversary and I will be staying again.
Stayed in December 2023
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