3630 Lakeside Village Boulevard, Lakeland, FL 33803, United States
#8 of 49 hotels in Lakeland
Guests' ChoiceBased on 212 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.7
Staff
9.1
Value for money
8.3
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 February 2024
Heidy
United StatesLocation
Stayed in February 2024
Reviewed: 25 January 2024
Gabriela
United StatesLook old compared to the new hotels in the area
Breakfast, and location
Stayed in December 2023
Reviewed: 23 December 2023
Dan
United StatesBreakfast was not good. Food not well prepared. I expected something upgraded for a $200 room.
Clean, roomy
Stayed in December 2023
Reviewed: 14 November 2023
Future
United StatesNothing.
The room was very nice, clean, and smell great. Breakfast was great, the staff were very professional.
Stayed in October 2023
Reviewed: 13 November 2023
Kim
United StatesNa
A
Stayed in November 2023
Reviewed: 9 November 2023
Courtney
United StatesBreakfast was cold and we got stuck in the elevator
Clean, fresh, quiet and front desk gentlemen was very nice
Stayed in November 2023
Reviewed: 21 October 2023
Edie
United StatesDonut was a bit stale. Liked having it available
Stayed in October 2023
Reviewed: 12 September 2023
Antoinette
United StatesEverything the staff very nice and friendly 😊
Stayed in September 2023
Reviewed: 27 August 2023
Kellie
United StatesBreakfast was a bit light
Everything was good. Clean, staff was friendly. Location to Florida Southern College was solid.
Stayed in August 2023
Reviewed: 24 July 2023
Ashley
United StatesBeds not very comfortable
Staff was very pleasant
Stayed in July 2023
Reviewed: 2 July 2023
Hughes
United StatesThe location was great! Shopping, movie theater and restaurants were in walking distance. We felt safe walking around the downtown area. The queen suite was HUGE, perfect for a family with children.
Stayed in June 2023
Reviewed: 11 June 2023
Christa
United Statesnoise
location
Stayed in June 2023
Reviewed: 21 March 2023
Kimberly
United StatesN/A
cleanliness and comfort
Stayed in March 2023
Reviewed: 11 March 2023
Willie
United StatesNice & Quiet Even Though The Facility Had A Lot I f Guess.
Stayed in March 2023
Reviewed: 3 January 2023
Maria
United StatesAll personal was duper friendly...room personal and the asiatic joung girl from breakfast diper friendly...Overall I give them 100...Thanks all!!!
Stayed in December 2022
Reviewed: 29 December 2022
Christa
United Statesthin walls
staff and breakfast
Stayed in December 2022
Reviewed: 27 December 2022
Donald
United StatesI have a back issue and really need a bed that is lower. Could be more european and use no box spring.
Breakfast was excellent. Staff were very friendly and great location.
Stayed in December 2022
Reviewed: 11 December 2022
Debbie
United StatesThere were notices in the elevator that the water would be turned off from 11-3 on 12-8 and then again on 12-9 Also you had to request at the front desk that housekeeping clean your room or you didn’t have fresh towels or the beds made.
Location was great!
Stayed in December 2022
Reviewed: 28 November 2022
Leston
United Statesit was all good . No complaints
Evi
Stayed in November 2022
Reviewed: 3 November 2022
Lynn
United StatesIt was very clean.
Stayed in October 2022
Reviewed: 22 October 2022
Future
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 22 October 2022
Future
United StatesN/A
I like the hotel clean, the staff are friendly and professional, that one guy that is always at the front desk, I can't remember his name, but he is always there. He is really nice and make everyone feel welcome.
Stayed in October 2022
Reviewed: 9 September 2022
Shiinca
United StatesIt had no microwave
How clean it was and the many chanels it had.
Stayed in September 2022
Reviewed: 28 August 2022
Benjamin
United StatesStaff not the nicest
Location and near restaurants
Stayed in August 2022
Valle de Bravo, Mexico
Florence, Italy
Senggigi , Indonesia
Malelane, South Africa
Denarau, Fiji
Bridgeville, USA
Selcuk, Turkey
São Filipe, Cape Verde
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content