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  5. Reviews of Hampton Inn & Suites Lakeland-South Polk Parkway

Reviews of Hampton Inn & Suites Lakeland-South Polk Parkway 3 stars

3630 Lakeside Village Boulevard, Lakeland, FL 33803, United States

#8 of 48 hotels in Lakeland

Guests' Choice

Review score

Based on 208 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    9.5

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Showing 76 – 100

  • Reviewed: 5 March 2023

    5.0
    Rates too high
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cost of the hotel was way too expensive!!

    I wouldn't say I liked or disliked anything. A hampton inn hotel that was very overpriced!!

    Stayed in March 2023

  • Reviewed: 2 October 2022

    5.0
    It was ok
    • Family with young children
    • Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The location

    The breakfast was ok

    Stayed in October 2022

  • Reviewed: 8 September 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the beds are *awful* and I mean terrible. they stuck us on a floor that was occupied by child sized soccer players and their families. they were *loud* and rude, the yelling and screaming started at 6 am. these teams should be cloistered on their own floors, so as not to impede the stay of other, normal guests who would like to sleep past 6am or go to bed before midnight. it’s becoming so obnoxious to stay at hotel chains that cater to these teams.

    the location is great, the staff was nice

    Stayed in September 2022

  • Reviewed: 1 August 2022

    5.0
    The facility very nice,bed comfortable. However, the roach on my blouse discredited the good.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I took my blouse out of the closet and it had a roach on it.

    I did NOT eat, as I departed early. NO one at the desk to ask for a receipt after standing there almost 10 minutes.

    Stayed in July 2022

  • Reviewed: 1 July 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Found out entire hotel is pet friendly! I am allergic to dogs and was wondering why I was having a reaction maybe you should just have certain rooms in the hotel where dogs stay with their owners! Very disappointed with this policy. Also the swimming pool was closed during our entire visit

    Stayed in June 2022

  • Reviewed: 1 July 2022

    4.0
    I will not stay at this Hampton Inn again.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Staff was basic, no friendliness. Elevator didn't work. Pool wasn't working. Carpet smelled and dirtly, especially in elevator that did work. Even asking for coffee because it was empty, she had an attitude.

    location

    Stayed in June 2022

  • Reviewed: 14 May 2022

    1.0
    Horribly maintained property
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This hotel is in need of a good cleaning and updating. Our room was dirty, the coffee pot had a used coffee pod in it. We had ants in the bathroom. The toilet ran sporadically and the faucet dripped. We paid ALOT of money ($179) a night for a poor property. The paint was chipping in our room and the furniture was so scratched and filled in with what looked like a marker. This property needs a lot of attention.

    Stayed in May 2022

  • Reviewed: 14 April 2022

    3.0
    over priced and didn’t get the room we reserved.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    my reservation was for for 2 beds but they said booking .com over booked their hotel and they only had 1 king bed so 1 guest had to sleep on the couch. it was over priced.

    location

    Stayed in April 2022

  • Reviewed: 19 March 2022

    5.0
    Not worth the money.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the hotel was not clean the lobby had trash piled up floor had not been vacuumed in elevator housekeeping did not speak English needed help and had a question. I was just surprised cause of Hilton standards.

    The people at the desk were nice greeted me and gave me a room didn't have to wait.

    Stayed in March 2022

  • Reviewed: 4 March 2022

    7.0
    Good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    rooms need a refresh

    Good location

    Stayed in March 2022

  • Reviewed: 31 January 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The complementary coffee in the lobby was room temp. The breakfasts need updating and improving. Either provide fewer, better quality options or just better quality options. People will pay more for a hotel room knowing the included breakfast is worth eating. If I forego an included breakfast and go find something outside the hotel, I'd rather choose a hotel slightly cheaper without a breakfast option.

    It's a consistent stay.

    Stayed in January 2022

  • Reviewed: 27 December 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room had ants and carpets looked old and dirty. Toilet was also old and moved when sat down on

    Staff and breakfast were great

    Stayed in December 2021

  • Reviewed: 23 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Mobility/Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast food left a lot to be desired.

    The location was perfect, right in the middle of everything.

    Stayed in September 2021

  • Reviewed: 31 August 2021

    5.0
    The hotel was nice, staff was nice I got bit by bed bugs in the bed. That’s the only problem I had.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I got bit by bed bugs in the bed

    Staff was very nice.

    Stayed in August 2021

  • Reviewed: 30 August 2021

    1.0
    FILTHY
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    cleanliness of room, I had to sanitize myself. Was shocked of the dirt I wiped of headboard. Tables, chair, tub, light switches, luggage rack, hair on sheet,!!!!! My DUEVET cover was dirty, gave it to housekeeper and she said there was no more. 3rd day asked for housekeeper services, she didn't clean bathroom. Vacuum, bed pillows had body print, didn't make bed. I used over half large pak of lysol wipes to sanitize. We were exhausted from traveling 3,000 miles to attend family FUNERAL This HOTEL was our go to but will NOT BE BACK AGAIN. I HAVE PICTURES THAT IM SENDING OUT TO SOCIAL MEDIA

    It is OK

    Stayed in August 2021

  • Reviewed: 29 August 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was trash from previous guests in my room. I also reported a plumbing problem in the morning and when I returned many hours later it was still not resolved.

    The location was great. Ryan worked the front desk at check in and was very kind and attentive.

    Stayed in August 2021

  • Reviewed: 14 August 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    AC was extremely noisy. Room nextdoor door was jammed and every time they tried to open it it was extremely noisy. Then they rented the room again without fixing it.

    Close to everything. Setting was at an outdoor mall. Parkway is right there for easy travel across town.

    Stayed in July 2021

  • Reviewed: 10 August 2021

    7.0
    Blah
    • Leisure trip
    • Solo traveller
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 11 nights
    • Submitted via mobile

    No restaurant. Cold box bkfst only. Nothing more. Very disappointed for the price. Not worth $175 per night. Stuck with no vehicle for 10 days. No restaurant or even McDonalds within walking distance. Red Roof Inn would have been better, even with cockroaches

    Accommodating staff. Booking.com screwed reservation date by one week. No reservation upon arrival. No handicap rm available first night

    Stayed in August 2021

  • Reviewed: 9 April 2022

    9.0
    My stay was great. The location of the hotel is perfect because it’s near some of the shopping centers as well as some o
    • Family with young children
    • Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    there really wasn’t a dislike.

    The convenience.

    Stayed in March 2022

  • Reviewed: 17 September 2021

    10
    Very pleased
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We liked everything about this hotel and will definitely be back.

    Great location, near shopping, good restaurants, and movie theater (that are all within walking distance). Friendly staff. Clean, comfortable rooms. Good breakfast.

    Stayed in August 2021

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 76 – 100

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