3630 Lakeside Village Boulevard, Lakeland, FL 33803, United States
#8 of 48 hotels in Lakeland
Guests' ChoiceBased on 208 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.8
Staff
9.1
Value for money
8.3
Free WiFi
9.5
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End of dialog contentReviewed: 5 March 2023
Diane
United StatesThe cost of the hotel was way too expensive!!
I wouldn't say I liked or disliked anything. A hampton inn hotel that was very overpriced!!
Stayed in March 2023
Reviewed: 2 October 2022
Oraida
United StatesThe location
The breakfast was ok
Stayed in October 2022
Reviewed: 8 September 2022
Rachel
United Statesthe beds are *awful* and I mean terrible. they stuck us on a floor that was occupied by child sized soccer players and their families. they were *loud* and rude, the yelling and screaming started at 6 am. these teams should be cloistered on their own floors, so as not to impede the stay of other, normal guests who would like to sleep past 6am or go to bed before midnight. it’s becoming so obnoxious to stay at hotel chains that cater to these teams.
the location is great, the staff was nice
Stayed in September 2022
Reviewed: 1 August 2022
Wanda
United StatesI took my blouse out of the closet and it had a roach on it.
I did NOT eat, as I departed early. NO one at the desk to ask for a receipt after standing there almost 10 minutes.
Stayed in July 2022
Reviewed: 1 July 2022
Annette
United StatesFound out entire hotel is pet friendly! I am allergic to dogs and was wondering why I was having a reaction maybe you should just have certain rooms in the hotel where dogs stay with their owners! Very disappointed with this policy. Also the swimming pool was closed during our entire visit
Stayed in June 2022
Reviewed: 1 July 2022
Sandra
United StatesStaff was basic, no friendliness. Elevator didn't work. Pool wasn't working. Carpet smelled and dirtly, especially in elevator that did work. Even asking for coffee because it was empty, she had an attitude.
location
Stayed in June 2022
Reviewed: 14 May 2022
Richard
United StatesThis hotel is in need of a good cleaning and updating. Our room was dirty, the coffee pot had a used coffee pod in it. We had ants in the bathroom. The toilet ran sporadically and the faucet dripped. We paid ALOT of money ($179) a night for a poor property. The paint was chipping in our room and the furniture was so scratched and filled in with what looked like a marker. This property needs a lot of attention.
Stayed in May 2022
Reviewed: 14 April 2022
Lezley
United Statesmy reservation was for for 2 beds but they said booking .com over booked their hotel and they only had 1 king bed so 1 guest had to sleep on the couch. it was over priced.
location
Stayed in April 2022
Reviewed: 19 March 2022
Sharon
United Statesthe hotel was not clean the lobby had trash piled up floor had not been vacuumed in elevator housekeeping did not speak English needed help and had a question. I was just surprised cause of Hilton standards.
The people at the desk were nice greeted me and gave me a room didn't have to wait.
Stayed in March 2022
Reviewed: 4 March 2022
Pierre
Canadarooms need a refresh
Good location
Stayed in March 2022
Reviewed: 31 January 2022
Wendel
United StatesThe complementary coffee in the lobby was room temp. The breakfasts need updating and improving. Either provide fewer, better quality options or just better quality options. People will pay more for a hotel room knowing the included breakfast is worth eating. If I forego an included breakfast and go find something outside the hotel, I'd rather choose a hotel slightly cheaper without a breakfast option.
It's a consistent stay.
Stayed in January 2022
Reviewed: 27 December 2021
Elissa
United StatesRoom had ants and carpets looked old and dirty. Toilet was also old and moved when sat down on
Staff and breakfast were great
Stayed in December 2021
Reviewed: 23 September 2021
Marquetta
United StatesThe breakfast food left a lot to be desired.
The location was perfect, right in the middle of everything.
Stayed in September 2021
Reviewed: 31 August 2021
Kanedria
United StatesI got bit by bed bugs in the bed
Staff was very nice.
Stayed in August 2021
Reviewed: 30 August 2021
George
United Statescleanliness of room, I had to sanitize myself. Was shocked of the dirt I wiped of headboard. Tables, chair, tub, light switches, luggage rack, hair on sheet,!!!!! My DUEVET cover was dirty, gave it to housekeeper and she said there was no more. 3rd day asked for housekeeper services, she didn't clean bathroom. Vacuum, bed pillows had body print, didn't make bed. I used over half large pak of lysol wipes to sanitize. We were exhausted from traveling 3,000 miles to attend family FUNERAL This HOTEL was our go to but will NOT BE BACK AGAIN. I HAVE PICTURES THAT IM SENDING OUT TO SOCIAL MEDIA
It is OK
Stayed in August 2021
Reviewed: 29 August 2021
Maureen
United StatesThere was trash from previous guests in my room. I also reported a plumbing problem in the morning and when I returned many hours later it was still not resolved.
The location was great. Ryan worked the front desk at check in and was very kind and attentive.
Stayed in August 2021
Reviewed: 14 August 2021
Beverly
United StatesAC was extremely noisy. Room nextdoor door was jammed and every time they tried to open it it was extremely noisy. Then they rented the room again without fixing it.
Close to everything. Setting was at an outdoor mall. Parkway is right there for easy travel across town.
Stayed in July 2021
Reviewed: 10 August 2021
Frank
VietnamNo restaurant. Cold box bkfst only. Nothing more. Very disappointed for the price. Not worth $175 per night. Stuck with no vehicle for 10 days. No restaurant or even McDonalds within walking distance. Red Roof Inn would have been better, even with cockroaches
Accommodating staff. Booking.com screwed reservation date by one week. No reservation upon arrival. No handicap rm available first night
Stayed in August 2021
Reviewed: 9 April 2022
Anonymous
United Statesthere really wasn’t a dislike.
The convenience.
Stayed in March 2022
Reviewed: 17 September 2021
Anonymous
United StatesWe liked everything about this hotel and will definitely be back.
Great location, near shopping, good restaurants, and movie theater (that are all within walking distance). Friendly staff. Clean, comfortable rooms. Good breakfast.
Stayed in August 2021
Reviewed: 25 May 2024
Johnny
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 6 May 2024
Maria
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 14 April 2024
Anne
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 17 March 2024
Rachel
United StatesThere are no comments available for this review
Stayed in March 2024
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