114 W. Colorado , Glendale, 91204, United States
#6 of 32 hotels in Glendale
Guests' ChoiceBased on 265 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Nina
United StatesClean and location
Samya the person who prepare breakfast was so friendly and actually remembered me from my last visit
Stayed in April 2024
Reviewed: 1 May 2024
Christian
MexicoNo parking fee for paying customers
Servicial staff Great facilities on the room Complete breakfast service Good wifi service
Stayed in April 2024
Reviewed: 27 April 2024
Allelu
United StatesNothing
Location is perfect!
Stayed in April 2024
Reviewed: 23 April 2024
Nina
United StatesNone
Very clean centralized and friendly staff
Stayed in April 2024
Reviewed: 18 April 2024
Ken
United StatesI use a walker and requested an accessible room when I booked the room. Booking.com confirmed the request. We showed up and no accessible rooms were available and they put us in a room in different zip code from the elevator. VERY disappointing.
Location.
Stayed in April 2024
Reviewed: 15 April 2024
Sherry
United StatesThe entrance to the parking was roof close to the road
Location was perfect
Stayed in April 2024
Reviewed: 15 April 2024
Michael
United StatesFree night for the end of our vacation stay.
Liked the waffles.
Stayed in April 2024
Reviewed: 25 March 2024
Veronica
United StatesYou have to pay extra for parking
Is a great location, near everything.
Stayed in March 2024
Reviewed: 18 March 2024
Flores
United StatesIf I had to complain about something it would be having the bare minimum basic cable for New Tv's. It's 2024, we need more than basic cable on TV.But this was not a deal breaker as I was on vacation and had various activities pre planned before heading out.
Location couldn't have been better. Walking distance to everything. The Americana across the street as well as the galleria. Free breakfast every morning was a nice touch to wake up to. The staff was very nice. I requested extra coffee for the rooms and I received it almost immediately. They were also very accommodating of holding my bags post check out while I wander the area before heading to my flight. And I found the beds to be very comfortable.
Stayed in February 2024
Reviewed: 19 February 2024
Amanda
United StatesThe breakfast lady was a bit neurotic, my child accidentally used the egg spoon to grab a piece of sausage and she was a bit condescending. Tables weren’t clean in the breakfast lobby, the table I originally sat at appeared as if chow mein was stuck to table.
The front desk, was amazing and hospitable.
Stayed in February 2024
Reviewed: 18 February 2024
Duncan
United KingdomComplimentary tea/coffee that was supposed to be 24 hours was usually cold or removed by early evening.
Great and safe location.
Stayed in February 2024
Reviewed: 1 February 2024
Hagopian
United StatesNothing. Everything was great.
Comfortable rooms and bed. The staff are very friendly and helpful. Breakfast was great
Stayed in January 2024
Reviewed: 20 January 2024
Talishia
United StatesN/a
Overall, excellent experience. Staff were welcoming and friendly. Property was clean and modern. Offered lotion, soap, shampoo, and conditioner (just in case you forgot to bring any).The location was close to stores, restaurants, and night life. Would stay here again.
Stayed in January 2024
Reviewed: 28 November 2023
Dean
United StatesYou guys need some maintenance on the details. For example in 316 the towel hanger loose, toilet paper holder loose, closet door off track, refrigerator cabinet broke. I get it, nobody wanta to work.
Very clean, front desk staff could use a tuneup Loved the room, loved the facility. Quiet! Excellent house keeping staff.
Stayed in November 2023
Reviewed: 26 November 2023
Cheryl
United StatesStayed for 2 nights and nothing to dislike.
Close to family for Thanksgiving. This location is great. Right across from the mall and lots of restaurants nearby.
Stayed in November 2023
Reviewed: 22 November 2023
Paula
United StatesThe staff was amazing, very helpful and friendly. The rooms and other areas were very clean! The location is amazing!
Stayed in November 2023
Reviewed: 15 November 2023
Kathy
United StatesOne of the main reasons for booking the hotel was that it had a gym and when I got there, they told me that the gym was being closed for construction and gave me a pass to LA fitness but when I got to LA fitness, I wasn’t allowed to use it because the manager wasn’t on duty. This was a huge inconvenience and I’m very very unhappy about it
I looked at the property was right across from an open area mall with very nice stores and cafés and restaurants. It was really fun to walk around the area.
Stayed in November 2023
Reviewed: 30 October 2023
Samuel
United StatesOur wifi log in would not work. I did not go to the desk to ask them to assist but I'm sure they would have if I asked.
The room was in the corner of the hotel so our children were able to make noise without disrupting other customers.
Stayed in October 2023
Reviewed: 27 October 2023
Stephanie
United StatesThe mattress was uncomfortable but everything else was good. The pillows were perfect.
The location was perfect! So many great restaurants within walking distance. The staff were friendly and helpful.
Stayed in October 2023
Reviewed: 17 October 2023
Suarez
United StatesNothing
Clean, friendly, the area
Stayed in October 2023
Reviewed: 14 October 2023
Melissa
United StatesLocation was great!!
Stayed in October 2023
Reviewed: 3 October 2023
Bruce
United StatesToo many city.sirens.
Helpful friendly staff. Clean. Relaxing.
Stayed in October 2023
Reviewed: 2 October 2023
Michael/tonya
United StatesNo complaints about ANYTHING
Breakfast was amazing. Clean and well stocked
Stayed in October 2023
Reviewed: 27 September 2023
Joseph
United StatesRooms too hot, room thermostat did not work
Pool, and close to the americana
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content