4220 Bethel Avenue, Muncie, IN 47304, United States
#2 of 11 hotels in Muncie
Guests' ChoiceBased on 131 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
8.9
Value for money
7.6
Free WiFi
8.8
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End of dialog contentReviewed: 24 May 2024
Garrett
United StatesThe pool was down. Chose this hotel for the pool :(
Stayed in March 2024
Reviewed: 22 November 2023
Bob
United StatesLack of fresh fruit for breakfast. No bathtub.
Good mini waffle maker.
Stayed in November 2023
Reviewed: 22 September 2023
Kristie
United StatesNot enough parking
It was clean
Stayed in September 2023
Reviewed: 5 September 2023
Barbara
United StatesFront desk manager had to come & remove toilet paper holder, didn’t look like regular maintenance was a priority.
Closeness to event
Stayed in August 2023
Reviewed: 13 June 2023
John
Abkhazia, GeorgiaInconvenience of all the equipment around the building at the time and the noise
People and help was nice and courtesy with the customers but they needed to clean up their message but new tubs and stuff in
Stayed in April 2023
Reviewed: 4 April 2023
Dale
United StatesThe breakfast is very good
Stayed in April 2023
Reviewed: 14 March 2023
Roy
United StatesNot a fan of firm beds.
The room was spacious, clean, and fresh. The staff was amiable and helpful. We were offered a bottle of water upon check-in and free microwave popcorn for our rooms. Breakfast options included a nice variety of foods with plenty of seating areas.
Stayed in March 2023
Reviewed: 28 November 2022
Marc
United Statesunder construction. room didn’t have a comfortable chair. there was a desk chair and a regular table chair
location was great. handicap accessible.
Stayed in November 2022
Reviewed: 24 October 2022
Jill
United StatesRooms were showing wear. Terrible looking wall paper with patches in bathroom. Shower head separated from wall. Definitely needs some TLC. Second floor rooms smelled musty. Coffee tasted just like water😢
location and staff
Stayed in October 2022
Reviewed: 10 October 2022
Morris
United Statespool is really dirty, and the floor around the pool very slippery beds are not very comfortable
morning breaksfast was great, the staff were so happy to help. front desk staff very friendly and helpful, when above and beyond
Stayed in October 2022
Reviewed: 26 September 2022
Renee
United Statesweekend price increase not noted when booked
location, great coffee
Stayed in September 2022
Reviewed: 6 August 2022
Sallie
United Statescharged 30.00 more that what my rate booked me at. had it for 488 check out was 518.57. little ticked about this
quiet clean everyone was nice
Stayed in August 2022
Reviewed: 3 August 2022
Jennifer
United Statesthe bed was not as comfy as most Hampton inns and being on the second floor I heard every creak and step the people above me were making. when they walked it sounded like a herd of elephants which affected my sleep.
I liked the indoor pool
Stayed in July 2022
Reviewed: 18 July 2022
Noah
United StatesPrice was high to not have wifi for the kids.
Quiet end of town, close to shopping, close to food.
Stayed in July 2022
Reviewed: 9 July 2022
Chad
United Statesneeded a little cosmetic improvements in the room
great breakfast!!!
Stayed in July 2022
Reviewed: 6 July 2022
Alice
United Statesour TV remote would not work. The African American young man at the desk went out of his way to help us. the other man…not so much . he just looked at me and basically said so what!!!
average stay
Stayed in June 2022
Reviewed: 6 July 2022
Roxane
United StatesI tried to get key on phone but couldn't. We had to repeatedly get new key cards for rooms. No the cards we not near are phones. Prices were higher than I think I was quoted. Asking booking.com about this. Have not heard from them yet.
Staff was extremely friendly and helpful. Bedrooms were nice. Beds comfortable.
Stayed in July 2022
Reviewed: 14 April 2022
Barney
United StatesBreakfast. No coffee due to machine issue. No apologies. No attempt to get replacement service in. Just a “too bad attitude”. No coffee in morning is a big deal. And No one cared.
Check in and room itself
Stayed in April 2022
Reviewed: 9 April 2022
William
United StatesWe had no hot water for showers. It was barely luke warm. The cover on the beds weren’t soft….very rough and uncomfortable for sleeping.
Breakfast options were very good.
Stayed in April 2022
Reviewed: 23 February 2022
Debra
United Statesalways a problem with me is the dryness of these Hotels. But that is not anything that can me fixed, it just is so dry.
was on 2nd floor, and the Hallway had a terrible smell. not sure if it was food someone was at the hotel was cooking, but the smell was horrrible, maybe get some fresh smelling spray or something to fix that smell if it is still there.
Stayed in February 2022
Reviewed: 28 January 2022
Nicole
United StatesStaff was friendly, property was clean, room was spacious, bed was comfy! Missed breakfast but snacks and coffee were available in lobby for free all day and night.
Stayed in December 2021
Reviewed: 14 January 2022
Gavin
United StatesNothing
Everything
Stayed in January 2022
Reviewed: 27 November 2021
Gary
United Stateshotel needs some freshening in hallways. Don’t care to be charged a 10$ fee for “extras” you might use then they say charge goes away when you don’t use it. ugh. another thing to keep track of
Desk clerk was friendly and helpful
Stayed in November 2021
Reviewed: 11 November 2021
James
United Statesice machine on our floor was out of order.
location
Stayed in October 2021
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