Pool area Cortland been a lil cleaner

The breakfast was great and good location

Stayed in April 2024

Pillows way too soft

Stayed in April 2024

Not a fan of the parking layout. There seemed to also be some guests smoking Marijuana on the premises.

The location is convenient. I was able to navigate throughout the area on a busy St. Patrick's Day weekend.

Stayed in March 2024

The fireplace in the lobby wasn't working.

Stayed in March 2024

Breakfast was very poor. Powdered egg prefab omelettes, tasteless, dry turkey sausage, potatoes were not fully cooked, no heat in hot tub.

The facility was very clean and comfortable. Staff was very nice.

Stayed in February 2024

Room was not ready till 5pm on day of arrival Waffle makers were broken on 1st day Coffee—weak

Location and facilities were clean

Stayed in February 2024

The mattress was too hard, and I woke up with significant hip and shoulder pain. The only treadmill in the fitness center was out of order which was a bummer

Staff, location, and breakfast were excellent. The facility was very clean.

Stayed in February 2024

Dated for being a Hampton Inn

Stayed in January 2024

It is better that you improve the breakkfast and have some changes and modification at the menu. Need more variation of menu. Please provide 2 bottle of water in the room

Breakfast is OK . Location is good and it is in a safe area

Stayed in December 2023

Got a room with 2 beds and room was cramped

Nice and convenient

Stayed in December 2023

The beds are not as comfortable as we expected and as we would have preferred

Loved the staff, the fitness center, great breakfast, and the location was perfect for our stay

Stayed in December 2023

Carpet in hallway and room had some permanent stains that were obvious

Loved the friendly and accommodating staff. Stayed 2 full days. The breakfast was delicious every morning and the unlimited amount of coffee throughout the day was very helpful.

Stayed in November 2023

The pool had a VERY strong chemical smell and the water was VERY CLOUDY. We didnt even swim for that reason alone. We were traveling with a toddler and didnt want her in that pool.

I did like the breakfast. The Staff was very helpful . I needed a can opened and she helped me. Also needed more garbage bags and i received them.

Stayed in August 2023

Breakfast choice was limited but it was clean and well tended to

Clean

Stayed in July 2023

There’s nothing that I don’t like about the property, just keep in mind that there is a deposit, which was not really noted in the booking information. Normally it’s in the breakdown of the total cost before confirming your reservation.

This property was great for my family. It’s in a great location just minutes from the highway and dining. There’s a park across the street where my son was able to play when we had free time.  The staff was very nice and accommodating. The pool, hot tub, and fitness room were never crowded. The breakfast could’ve been better with a few more options but glad that it’s included.

Stayed in July 2023

Hot breakfast was good only the first day.

Jacuzzi and pool were excellent

Stayed in June 2023

If there was anything not entirely perfect, I'd say the room was a little warm. The a/c was working just not quite enough in the afternoon. Otherwise, perfect.

The room was very clean, bed was super comfortable and roomy. My wife and I came to town for a concert and had a wonderful night.

Stayed in June 2023

I wish you had real milk. Not skim milk. Real milk. No D, no 2%, no 1%. Something so easy to provide was not.

Nice variety for a hot breakfast. Loved that. Wish you had a non dairy milk for my wife. Staff was excellent.

Stayed in June 2023

The bed was uncomfortable and the coils could be felt throughgout the mattress. The hotel ran out of waffle batter and other food items over the weekend and it lasted up until we left on Monday.

The cleaning staff were wonderful, thoroughly cleaned our room, and very accommodating. The hallways, dining area and room was very clean. Close proximity to eating/dining and everything we needed to get to.

Stayed in March 2023

n/a

clean efficient

Stayed in March 2023

The pool was under maintenance and that was not share in app or on the website. The advertised breakfast was very sparse and basic for the price you pay for the hotel. Besides the proximity to the hospital- there isn’t much that would bring me back to this hotel.

the property was across the street from the hospital which was incredibly convenient for my situation. It was clean and comfortable.

Stayed in February 2023

only comment bathroom facial tissue dispenser was completely empty. not even a box.

location, comfort

Stayed in December 2022

there was not breakfast meat

very clean, staff was friendly

Stayed in November 2022

Little bit expensive especially the extra money charged to my card unexpectedly

Location

Stayed in September 2022