1212 Cuming Street, Omaha, NE 68102, United States
#49 of 83 hotels in Omaha
Guests' ChoiceBased on 711 hotel reviews
7.4Cleanliness
8.1
Comfort
8.0
Location
8.4
Facilities
7.7
Staff
8.2
Value for money
7.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 November 2022
Carolyn
United StatesParking! I’m elderly person so very inconvenient to have to pay across the street and still pay to park when the lot was full
Good breakfadt
Stayed in November 2022
Reviewed: 7 November 2022
Susan
United StatesHot tub was empty and not listed as closed when we booked. Major bummer for us and other guests...especially after a long day at the Omaha Zoo. Rooms were good sized for the price but the sleeper sofas exteriors were filthy and stained. Noone would even sit on them.
Staff was great..super friendly and helpful. Breakfast was good and well maintained. Overall hotel aesthetic was nice. Beds were comfortable. Great location w restaurants and shops...close to the Zoo.
Stayed in October 2022
Reviewed: 5 November 2022
Allen
United Statesnot friendly staff
proximity to the airport good parking
Stayed in November 2022
Reviewed: 24 October 2022
Diane
United Statesjacuzzi down. sofa had stains. shower curtain torn. only one person working breakfast on a very busy Sunday morning but she did her best to keep up.
large room - comfortable bed and pillows. - good breakfast
Stayed in October 2022
Reviewed: 17 October 2022
Pattie
United StatesThe hot tub was not working. The waffle makers were not available. The hallways were ice cold. The parking was horrible and we were charged $10.00 per vehicle, per night, extra for parking. And on the second night there I was unable to even park in the lot as there was no room. Very disappointing.
The front desk and house keepers were exceptional. Very accommodating!
Stayed in October 2022
Reviewed: 14 October 2022
Seaman
United StatesConvenience of location
Stayed in August 2022
Reviewed: 10 October 2022
Choco
United StatesBreakfast was great because there were a lot of food options, and it tasted good. Overall, value meal!
Stayed in October 2022
Reviewed: 5 October 2022
Sarah
United Statesroom didn’t have a couple needed items but staff was quick to provide. pool needed repairs but they sent us next door to use theirs!
big enough room for a family of 7, great breakfast and helpful staff!
Stayed in September 2022
Reviewed: 22 September 2022
Sandra
United StatesThe hot tub was not working. In their defense they sent us across the driveway to us the other hotels hot tub. The phone woke us up several times in the middle Of the night making strange noises.
This location was very close to where our son lives
Stayed in September 2022
Reviewed: 20 September 2022
Zaid
Sri Lankabreakfast was bad.. very bad
improve breakfast
Stayed in September 2022
Reviewed: 18 September 2022
Danielle
United States$20 parking fee Ridiculous !!!! Center of city not near highway. Just traveling through the state
Pretty comfortable. Great breakfast options & included with stay
Stayed in September 2022
Reviewed: 13 September 2022
Ashley
United StatesThis hotel was right downtown, the room was clean, and the hot breakfast was great with many hot and cold items to choose from.
Stayed in September 2022
Reviewed: 12 September 2022
Teresa
United Statesnot friendly staff. paid for parking but no parking spots open. dirty hallways and rooms
room was big
Stayed in September 2022
Reviewed: 8 September 2022
Marcia
United StatesThe room needs a bit of maintenance
The service is great. The building is nice and the room clean.
Stayed in September 2022
Reviewed: 6 September 2022
Mary
United StatesHotel had no record of booking.com making the reservation even w my confirmation numbers. Would like a refund on my PayPal account! I was lucky to get one of the last rooms when we arrived.
Stayed in August 2022
Reviewed: 6 September 2022
Melissa
United StatesOur shower didn’t seem to stay hot. Was cold to warm for our showers for 4 people. And seemed to be a shortage of towels at the front desk.
Location was great to downtown. Continental breakfast was solid, a good variety, beds were comfy, and it was clean.
Stayed in September 2022
Reviewed: 25 August 2022
Blanz
United StatesTraffic noise was very bad - second shower head was missing
Staff was courteous and the room was clean and more than big enough
Stayed in August 2022
Reviewed: 18 August 2022
Nina
United Statesvery clean, comfortable beds, good breakfast, pool
Stayed in August 2022
Reviewed: 17 August 2022
Tara
United Statesbroken blinds, soft pillows, found empty drink container b behind night stand
proximity to Creighton University, good breakfast to start the day
Stayed in August 2022
Reviewed: 15 August 2022
Carrie
United StatesYou had to hold the flusher down on the toilet. Their were little black hairs all over the pillowcases and comforter. The refrigerator was wobbly and hard to close
The staff was very friendly and helpful. The breakfast was very good as well.
Stayed in August 2022
Reviewed: 10 August 2022
Angela
United StatesNo bedding for sofa bed, called down, waited over 30 minutes and no one brought any bedding. Called down again and they asked me to come to the desk to get it. Just wish they would have called and said no one could bring it instead of me having to call again. Parking was limited.
The room was huge, breakfast was good.
Stayed in August 2022
Reviewed: 3 August 2022
Paige
United StatesThe first room we got was dirty and not cleaned. But the front desk found us a new room right away
The location was great. The rooms were pretty updated and nice
Stayed in July 2022
Reviewed: 2 August 2022
Heather
United Statesour room faced the road, so we had traffic noise. also, there was some kind of stain in the bathtub.
beds were comfortable. nicely appointed room.
Stayed in August 2022
Reviewed: 1 August 2022
Pierce
United StatesCould have been cleaner and better lighting.
Found food/trash throughout the room. Make up smears on the wall/door. Even a moldy peach under the bed skirt.
Stayed in July 2022
Reviewed: 31 July 2022
Godz
United StatesNothing
Rooms were nice and clean, customer service was great!
Stayed in July 2022
Nea Moudania, Greece
Park City, USA
Baku, Azerbaijan
Palenque, Mexico
San Fedele Intelvi, Italy
Greensburg, USA
Seattle, USA
Potelle, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content