851 West 1250 South, Orem, UT 84058, United States
#3 of 11 hotels in Orem
Guests' ChoiceBased on 195 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
9.0
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 29 June 2021
Lynelleellis
United StatesThe kitchen, the separate living area. The DVD player.
Stayed in June 2021
Reviewed: 29 June 2021
Ac
United StatesIf you have someone in a room next to you you can hear them through the door. You can hear the highway since it’s right next to it but some ear plugs fix that. The breakfast bar was very crowded on Sunday, mostly the make your own waffle area had a line. They could solve that by offering some extra waffles that are already made. A large family with several kids decided to go elsewhere for breakfast because of the line. There was no line on any other day, specially early. They have a few tables outside. It would be nice if they added a couple more.
The hotel was nice and clean. We liked that unlike other hotels it is serving breakfast. Every day they serve scrambled eggs or a little omelette with cheese. With the eggs they serve either sausage, sausage links, one out if 5 days they had bacon. They have make your own waffle, cereal, oatmeal, bagel, toast or raisin bread and a couple different juices and bananas and apples. They offer 3 kinds of cereal. It would be nice if one kind was gluten free for people with allergies. Overall the hotel was a good value also with a nice pool and hot tub that are open. 4 of us stayed in a double queen. The room felt a little tight but overall good value with breakfast for the money.
Stayed in June 2021
Reviewed: 29 June 2021
Briande
United StatesThe staff were always helpful and kind! The hot breakfast was back and that was SO nice!! We really enjoyed our stay!
Stayed in June 2021
Reviewed: 28 June 2021
Stephanie
United StatesHaving hot breakfast back made the whole stay worth it.
Stayed in June 2021
Reviewed: 27 June 2021
Jammie
United StatesThe lobby was a bit warm.
The hotel was super clean. The staff was very helpful. It is in a great location with beautiful views of the mountains! We appreciated the guest laundry facilities! Breakfast was great too!
Stayed in June 2021
Reviewed: 16 June 2021
Nikkolina
United StatesThere was dirty dishes in the dishwasher. And we found food on the floor.
It was perfect size for all the kids we had and it had a kitchen which is always nice to avoid eating out. The front desk was amazing. He helped me get checked in when they couldn't locate my reservation.
Stayed in June 2021
Reviewed: 19 March 2024
Eden
United StatesWoman on duty at front desk during the morning of Friday, 3/15/2024 gossipped and complained to another staff member about her job and family life. It was depressing/annoying to hear all that while eating breakfast nearby.
Comfortable bed and clean room!
Stayed in March 2024
Reviewed: 8 November 2023
Carol
United StatesIt wasn’t real clean, the window was broken or falling apart, the location was hard to access.
Comfortable bed
Stayed in November 2023
Reviewed: 7 October 2023
Ann
United StatesGarbage trucks waking us up at 5 a.m. was a little rude. Location of hotel was difficult to find.
breakfast was good. Room was clean. Hotel was clean.
Stayed in October 2023
Reviewed: 15 May 2023
Daniele
United Statesnothing
nothing, I was super disappointed never had an bad experience with Hampton before.
Stayed in May 2023
Reviewed: 15 May 2023
Elizabeth
United StatesRoom size, shower nozzle, places to set things down. Get rid of the armoire, it’s pretty useless. He flood lights that aim straight to your window. One window was unlocked and slightly open and was hard to get closed. Cleaning staff would just let doors slam against lock. Dog next door that barked at everything ( thought they had their own hallway).
Breakfast was good on one of the days. The juices were flavorless. I had one of the workers taste it, she thought the same.
Stayed in May 2023
Reviewed: 17 April 2023
Chastity
United StatesRoom was not clean or stocked with necessity like toliet paper. I had difficulty with payment/s charged wrong card because staff didn't know how to charge 2 cards for the stay. Unfriendly staff.
Room was cozy and amenities
Stayed in April 2023
Reviewed: 17 April 2023
Linsey
United Stateslight in bathroom went out last morning while trying to get ready. carpet had holes in where it was separating. toilet paper holder fell off wall. needs serious maintenance.
large space, good breakfast
Stayed in April 2023
Reviewed: 20 March 2023
Kamela
United StatesBreakast not up to rate you pay per night. Bananas blackened spots..needed more low carb options. Boiled eggs, greek yogurts..sugar free cold cereals. And gluten free options. We have type1 diabetics and a gluten allergy so bkfast was tricky. I requested 1st floor ...my request was granted online but when we arrived we were told the "hotel" was completely full. Being alone with 2 kids on 4th floor was a tad tricky loading and unloading etc.
Exercise room and pool were nice. Tea /coffee/cocoa 24hr bar was nice.
Stayed in March 2023
Reviewed: 31 January 2023
Bobby
United StatesTried switching my stay for a different day. No response just charged me for the night instead.
Stayed in January 2023
Reviewed: 21 November 2022
Misty
United Statesnothing I didn’t get the fireplace I paid for and requested
highly disappointed from previous stay
Stayed in November 2022
Reviewed: 30 April 2022
Curtis
United StatesRooms are very outdated and could be cleaner. The bed breaking and collapsing in our first room immediately when we arrived shows how old the beds and rooms are.
We paid to be upgraded to a bigger room. The first room we were put in the bed broke, literally collapsed onto the floor. The room was too small anyways. We liked the bigger room we were put in with the kitchen and separate bedroom.
Stayed in April 2022
Reviewed: 23 April 2022
Stephen
United Statesour room was on 4th floor next to a major freeway. it was so noisy we had to wear ear plugs and it did not completely block out the noise. not restful at all. there were other rooms not facing the freeway you should advise customers in advance about the noise so they have a choice not fair to give some a comfortable night when we paid the same price.
Stayed in April 2022
Reviewed: 28 February 2022
Eric-serenah
United StatesThe room was filthy. I found black hair on the bed sheets and around the bathroom. The desk chair in the room was broken. There was quite a bit of hair floating in the pool.
The front desk staff was very friendly.
Stayed in February 2022
Reviewed: 11 November 2021
Brenna
United StatesThe rooms smelled damp and faintly Smokey.
The breakfast was gross. It felt very mircrowaved and packaged.
Stayed in October 2021
Reviewed: 8 July 2021
Pamela
United StatesThe view. The way the bathroom door opened directly to the room. I think it should have opened from the side where you walk into the room
The beds were comfortable
Stayed in July 2021
Reviewed: 12 November 2023
Anonymous
United StatesThe beds were very firm. The hot tub was smaller than I expected.
It was very clean.
Stayed in November 2023
Reviewed: 7 May 2023
Anonymous
United Statesthe dog area for outside was kind of small on the grass
dog friendly good location
Stayed in May 2023
Reviewed: 5 November 2022
Anonymous
United Statesthat it was cold
Big enough for a walk
Stayed in November 2022
Reviewed: 18 June 2021
Anonymous
United StatesI found some food (cherryseeds)and clothing (socks) behind the curtains.
The staff was very understanding and helpful when I needed more bath towels and such.
Stayed in June 2021
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