851 West 1250 South, Orem, UT 84058, United States
#3 of 12 hotels in Orem
Guests' ChoiceBased on 196 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
9.0
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 30 March 2024
Bryan
United StatesThe staff was friendly
Stayed in March 2024
Reviewed: 15 March 2024
Ruthor
United StatesThe fridge in the room was not working and was very noisy for an appliance that was not working. That is all that I can think off for the things that I wasn't happy about.
We were staying where we needed to be and the room was very clean. We were told that we were perhaps the first to stay in this room since the upgrading of rooms on the floor. Shirlene, at the front desk, was very kind and helpful.
Stayed in March 2024
Reviewed: 11 March 2024
Sarah
United StatesI needed to adjust my reservation and I got the run around from booking.com and the hotel. I ended up paying for two nights instead of the one that I needed. I don't fault the staff or the property. But I didn't appreciate getting the run around, I also attempted to adjust the reservation well in advance of the deadline.
Stayed in March 2024
Reviewed: 7 March 2024
Jon
United StatesLoved the size of room. Breakfast was grest
Stayed in March 2024
Reviewed: 7 March 2024
Holly
United StatesEverything good
Quiet and clean
Stayed in March 2024
Reviewed: 3 March 2024
Melissa
United StatesWe loved everything. Nothing negative about the stay
The staff was amazing!
Stayed in February 2024
Reviewed: 11 February 2024
Jody
United StatesEveryone was very friendly and accommodating. Enjoyed having the suite. Would stay again!
Stayed in February 2024
Reviewed: 30 January 2024
Marcelogm1000
BrazilWe thought that maybe the swimming pool water was too cold. But not a big problem...
Great breakfast.. great employees... Locations all right..
Stayed in January 2024
Reviewed: 28 January 2024
Tinoco
United StatesNice everything close by
Stayed in January 2024
Reviewed: 6 January 2024
Gustavo
United StatesNo USB charging ports ANYWHERE but the “business center”.
Clean and everything worked.
Stayed in January 2024
Reviewed: 23 October 2023
John
United StatesWeird floor plan and a long walk to the lobby.
Right next to I-15.
Stayed in October 2023
Reviewed: 4 October 2023
Sandra
United StatesBreakfast was lackluster. I’m vegan and oatmeal was the only option. No fruit salad. No plant-based yogurt, etc.
The room was comfortable and quiet. Staff is friendly and helpful. Good location too.
Stayed in October 2023
Reviewed: 5 September 2023
Wendy
United StatesNothing
Clean and comfortable
Stayed in June 2023
Reviewed: 30 August 2023
Antonia
United StatesThe tub in our room drained slow like 30-45 minutes. So we had to wait to take showers.
Stayed in August 2023
Reviewed: 31 July 2023
Marc
United KingdomBreakfast was relatively poor, and the plastic cutlery was a big mistake those days.
Room was really spacious. Swimming pool was a great plus, especially for the kids.
Stayed in July 2023
Reviewed: 27 June 2023
Phillips
United StatesThe hotel was dated. The bathroom door didn't lock.
Not badly priced and right off the interstate
Stayed in June 2023
Reviewed: 16 June 2023
David
United StatesHard boiled eggs would be good. May have missed…
Great for convenience and price
Stayed in June 2023
Reviewed: 5 June 2023
Laura
United StatesI requested daily trash service only. I had to take the trash out two of the six days there.
The room was very clean, comfortable, quiet. The bed and pillows were excellent!
Stayed in May 2023
Reviewed: 17 May 2023
Sarahandmark
United StatesBreakfast was very disappointing. Loved the staff but the eggs tasted like dehydrated eggs that weren't fully rehydrated. Very chewy and grainy. Sausage was equally gross. Miss the hardboiled eggs. Staff was amazing, coffee delicious as usual but Breakfast was icky even for buffet standards. Not what I would expect normally from this hotel.
Bruce was amazing! He kept me company as I did laundry in the middle of the night helping to plan our trip in the area. He even printed maps for me well into the morning hours!
Stayed in May 2023
Reviewed: 10 May 2023
Teresa
United StatesThe walls between rooms are not insulated for sound. We could hear EVERYTHING being said and happening next door. Maybe they should not place bedhead boards on same wall. It is luck of draw because first night the room next door was quiet. The second night they were up until 4am. That is not fault of hotel staff but a flaw in hotel design.
Great staff for breakfast! Super clean and buffet choices ample. The location is easy on and off. The hotel was sold out but still well maintained. I would stay again.
Stayed in May 2023
Reviewed: 5 May 2023
Thomas
United StatesDifficult to find entrance due to poor signage. Easy to get on Interstate but our room was near the roadway, so we heard the traffic noise in our room.
Stayed in April 2023
Reviewed: 17 April 2023
Holly
United StatesThe size of the room could have been a bit bigger and the sliding bathroom door was not my favorite as it didn’t feel as private as a closing door but I’m sure that was to accommodate the small size of the room.
The breakfast was excellent and had a variety of foods available. I also enjoyed the hot tub and pool.
Stayed in April 2023
Reviewed: 10 April 2023
Patricia
United Statesthe pool was too darn cold and not all that clean. I used a conference room for a family dinner the room was set up well but I felt it cost a lot for what we got.
friendly staff. comfortable room
Stayed in April 2023
Reviewed: 23 March 2023
Rick
United StatesN/A
It was good.
Stayed in March 2023
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