7637 New York State Route 96, Victor, NY 14564, United States
#1 of 7 hotels in Victor
Guests' ChoiceBased on 324 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.4
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 3 May 2024
Daniel
United StatesScarcity of rooms at times and because it is in high demand the prices tend to be higher
I have stayed here several times now. It is my go to place when I’m going to visit relatives in Fairport. It’s always in high demand due to its location and amenities so I can’t always get a room but I love it when one’s available.
Stayed in May 2024
Reviewed: 1 May 2024
Michelle
United StatesN/a
Beautiful grounds and lobby. Clean comfortable room. Courteous staff.
Stayed in April 2024
Reviewed: 1 April 2024
Karen
United StatesThere was many people this past weekend and dining area was full, had to eat in our room, but that was also fine.
The breakfast was good, many items to choose from.
Stayed in March 2024
Reviewed: 30 March 2024
Lloyd
CanadaBilled for a substantial amount that wasn’t mine. Still working on this getting corrected.
Nice place for an overnight stay
Stayed in March 2024
Reviewed: 24 March 2024
Kimberly
United StatesGreat hotel, very comfortable, clean and great location.
Stayed in March 2024
Reviewed: 22 March 2024
Rosemarie
United StatesNothing
We had the friendliest front desk person ever, her name was Emani Rogers. She was the best. If all Hotels had people like her, we would be staying all the time.
Stayed in February 2024
Reviewed: 14 February 2024
Eddie
United StatesThe air conditioner in room was very loud disrupting my sleep
Stayed in February 2024
Reviewed: 4 February 2024
Katrin
United StatesMy room was very dark.
Breakfast area and backyard
Stayed in January 2024
Reviewed: 9 January 2024
Lantian
CanadaStaffs are very friendly and helpful. I have orders from Macy’s to the place. They helped keep it for me.
Stayed in January 2024
Reviewed: 5 January 2024
Carrie
United StatesDon't leave a towel that was used to wipe up shavings in the clean room
Did not eat breakfast. Check in staff were very friendly and helpful. The facility seems a little dated and rooms are small. Room was pretty clean, but there was hair in tub and what looked like someone's shavings on one of the bath towels.
Stayed in January 2024
Reviewed: 4 January 2024
Curti
United StatesThe fireplace in the front lobby was broken.
Breakfast was awesome. There were so many options and the staff ensured that everything was stocked. The front desk staff were helpful and attentive. Our room was just as pictured and clean. The pool was a great size and the hot tub was good.
Stayed in December 2023
Reviewed: 2 January 2024
Carol
United StatesWe booked a King room several days in advance, but we’re given a room with 2 queen beds. I feel they should have saved a King room for us per our reservation. The bathroom was small, and did not have the vanity space that other Hampton Inns have.
I liked the amenities in the room-coffeemaker, microwave, refrigerator.
Stayed in December 2023
Reviewed: 30 December 2023
Mark
United StatesThe tub did not drain properly so water accumulated as you took a shower
Location staff and appearance
Stayed in December 2023
Reviewed: 30 December 2023
Mary
United StatesNothing in particular
Close to family and cozy
Stayed in December 2023
Reviewed: 25 December 2023
Rochester58
United StatesRoom was old and tired looking
Staff and location
Stayed in December 2023
Reviewed: 18 November 2023
Peterson
United StatesClose to the highway, green space around it to walk our dog, very friendly staff.
Stayed in November 2023
Reviewed: 11 October 2023
Mellissa
United StatesSome of the decor is old.
Clean, spacious rooms, not overly crowded. Good breakfast!
Stayed in October 2023
Reviewed: 10 October 2023
Robert
United StatesNothing
Very comfortable
Stayed in October 2023
Reviewed: 30 September 2023
Katherine
United StatesThe door to the room did not close properly, and the drain did not drain quickly.
Stayed in September 2023
Reviewed: 22 September 2023
Carrie
United StatesCheck in staff had some trouble getting our reservation to show up and then it took a long time to process. AM staff when we were leaving very unfriendly. Would not make eye contact or speak to us as we were walking by. Not very good customer service with that person
Clean, comfortable room although odd layout in the bathroom. Nice to get a text from manager welcoming us.
Stayed in September 2023
Reviewed: 21 September 2023
Gwendolyn
United StatesI liked everything..
Everything, the bathroom was huge and the shower was great.. the water pressure was just right
Stayed in September 2023
Reviewed: 8 September 2023
Scottquigley
United StatesNA
The staff was great and accommodating.
Stayed in August 2023
Reviewed: 27 August 2023
Rosemary
United StatesPool hours close to early. Need better weekend deals. No fridge in room to store leftover meals.
Very clean, well supplied, good staff and great location
Stayed in August 2023
Reviewed: 25 August 2023
Joanne
United StatesOUr room was not cleaned after our first night there. I would have appreciated being asked if this was OK or told it would not happen. The room could have been cleaner.
The room was comfortable though the AC was a bit hard to regulate.
Stayed in July 2023
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