220 West 41st Street, New York, NY 10036, United States
#142 of 418 hotels in New York
Guests' ChoiceBased on 1645 hotel reviews
8.3Cleanliness
8.4
Comfort
8.6
Location
9.5
Facilities
8.2
Staff
8.7
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 5 November 2023
Jonas
SwedenLocation Complimentary breakfast
Stayed in November 2023
Reviewed: 3 November 2023
Phil
United KingdomAs above
Breakfast was poor. The room was too busy and chaotic with not enough staff to help guests. Cooked food was very average and we had nowhere to sit when we actually served ourselves. But for the kindness of another guest, we would not have been able to sit and eat. Tables were not cleaned adequately.
Stayed in November 2023
Reviewed: 3 November 2023
Madeleine
New ZealandThe staff were fantastic and the breakfast was a massive bonus. The location was absolutely great for exploring the city and doing all the tours we had booked.
Stayed in November 2023
Reviewed: 30 October 2023
Antonio
UruguayBreakfast and lift can be a bit crowded at peak times. Not much they can do about it, just plan around it if possible.
Location is absolutely perfect. It's not just at the heart of New York, but also a most quiet street for the area while only half a block from the best linked subway station in New York
Stayed in October 2023
Reviewed: 29 October 2023
Louis
Trinidad and TobagoElevators are too slow
Location,Service,Safety,Breakfast- simple but professional!
Stayed in October 2023
Reviewed: 26 October 2023
Anna
United StatesNot a great breakfast and not enough room to sit, I had to bring subpar food back to my room each morning to eat and many people overflowed into lobby for breakfast due to lack of seating. For cost of location, food should have been better
Great location next to theaters, not too nosy at night overall considering proximity to Times Square. Noise died down about 11 each night
Stayed in October 2023
Reviewed: 23 October 2023
Gordon
United KingdomBreakfast option limited and very busy.
Location is brilliant for exploring New York, especially Times Square and Broadway.
Stayed in October 2023
Reviewed: 21 October 2023
Eero
BelgiumExcessive tarif but during a period of high demand allowing it.
Location
Stayed in September 2023
Reviewed: 21 October 2023
Robert
AustraliaNothing
Location and the staff very helpful
Stayed in October 2023
Reviewed: 21 October 2023
Dr
United KingdomRoom service is every other day.
The hotel is very central yet is not as noisy as we thought. Staff are friendly and helpful, and the complementary breakfast is good. Beds are very comfortable and the rooms are spacious.
Stayed in October 2023
Reviewed: 21 October 2023
Lorraine
MaltaNothing
The location was perfect. The bellman Eddie was very nice and helpful.
Stayed in September 2023
Reviewed: 17 October 2023
Marilena
United KingdomBreakfast restaurant was too small for the amount of people. Quality of food was just ok. Maybe provide less options but better quality.
Staff were friendly and helpful.
Stayed in October 2023
Reviewed: 17 October 2023
Marion
AustraliaWe didn't like the fact that the concierge got us tickets to a show that cost double the actual ticket price and were the worst seats in the venue. Saying that we did manage to move seats and it was an enjoyable show.
Stayed in October 2023
Reviewed: 16 October 2023
Lammy
South AfricaThe breakfast was too basic
location amazing
Stayed in August 2023
Reviewed: 16 October 2023
Collette
South AfricaThe booking system when extending our stay, we had to do a whole new booking with additional deposits.
Well located, clean and comfortable stay
Stayed in October 2023
Reviewed: 15 October 2023
Vivek
DenmarkRoom and room cleaning police
Nice front Office staff and location
Stayed in July 2023
Reviewed: 12 October 2023
Jihan
United StatesLocation
Stayed in October 2023
Reviewed: 11 October 2023
Phillip
United StatesFacilities
Location
Stayed in September 2023
Reviewed: 10 October 2023
Stephen
United StatesThe rooms were very nice except for the room our quest slept in as the beds were very squeaky and the pillows were flat. As far as the breakfast, the only complaint was the room was too small, crowded and there were not enough tables. Thankfully our room was on the 3rd floor so we could use the stairs since it was tricky catching the elevator when needed.
The staff was very friendly and accommodating. Our rooms were very clean and the maids came by every day to refresh the room and replace towels. The breakfast was very good other than running out of certain items which were refilled.
Stayed in October 2023
Reviewed: 5 October 2023
Paul
IrelandGreat location
Stayed in October 2023
Reviewed: 3 October 2023
Thiago
United StatesIt could have at least a mini fridge in the room. We miss it. The breakfast is very simple and always overcrowded. Beside it, it was everything great.
Very good location, great staff and everything clean. I feel been close to the 42st subways is a great deal to move around the city
Stayed in October 2023
Reviewed: 2 October 2023
Amrita
United StatesThe staff
Location and accessibility
Stayed in October 2023
Reviewed: 1 October 2023
Bonnie
United StatesHad a wonderful time.
Stayed in September 2023
Reviewed: 30 September 2023
Simon
United KingdomI think it was the first time I’ve ever been charged for an early check in!!
Brilliant location just a couple of blocks over from Times Square.
Stayed in September 2023
Reviewed: 29 September 2023
Kathleen
United KingdomNot always coffee available in reception
Always choose this property for location. Lovely and clean, staff are accommodating
Stayed in September 2023
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