The room was larger and more comfortable than we expected. The amenities such as wine and cheese and cookie and like hour were a pleasant surprise. Breakfast was exceptional.

Stayed in October 2023

Nothing.

Adorable and clean property.

Stayed in October 2023

The staff! Excellent service ! The hotel was clean and the amenities were fantastic!

Stayed in October 2023

It was beautiful! The staff went out of their way to be helpful!!

Stayed in October 2023

It was close to the water, yet walkable to everything & staff was very welcoming

Stayed in September 2023

Elevator was broken during our stay

Location was great! Very walkable to downtown attractions Comfy beds Great breakfast!

Stayed in September 2023

View

The staff was exceptional. Rooms were very clean and location was perfect.

Stayed in September 2023

Little bit pricey.

I have been to cities and been to many hotels and inns. This one was one of the best. A++ for hospitality. The breakfast service and other services are top notch.

Stayed in September 2023

Excellent breakfast delivered to the room.

Stayed in September 2023

Didn't like I had to pay extra to valet, but it was still worth it, Collin made sure take care of my truck and parked it in the best spot so I can see it when I walked by.. (my truck is my baby)

Might be a higher price, but everything was worth it. Not my typical place to stay, but glad we did, will book again if I'm ever in Charleston.

Stayed in September 2023

We should have written the breakfast we wanted and would have left it on the door for the morning.

The hotel really exceeded our expectations, the staff was very friendly, and the rooms were big, clean, and nice.

Stayed in September 2023

The roof top area could do with a bit of a spruce up, quite usable, but a little tired. Breakfast was (to us at least) of limited choice and when compared with the high standard of the other excellent offerings. However, it is included in the room rate and can be delivered to your room at no extra charge.

We found the vast majority of staff exceptionally helpful and willing to go the extra mile, helpful whilst unobtrusive, which meets my preferences. Advice was offered, along with beach towels and bottled water for the days activities. The complimentary evening wine and nibbles were a real hit and bedtime milk and freshly baked cookies were a unique and unexpected treat. Rooms clean and spacious, free bottled water was restocked in the in room bar fridge daily. An excellent coffee machine, variety of tea bags, fresh lemonade and water were available in a central area. Generally I found the operation to be of a high standard and better than most.

Stayed in August 2023

We have no complaints. Your staff was so professional and kind.

Breakfast was great and was served exactly at the time we requested. Everything was so nice !!!

Stayed in September 2023

Wonderful hotel in a great location. Breakfast was great served to your room and we loved the early evening drinks reception and snacks and the late night cookies.The roof terrace was charming and a wonderful spot to sit and relax. The valet parking is excellent with attentive and polite service.

Stayed in August 2023

Nothing. It was all great.

Everything here was wonderful. The staff was attentive, the wine happy hour perfect, the bed one of the most comfortable and the location couldn't be better. The breakfast was good and it made it easy to get the morning started. I higly recommend this place.

Stayed in September 2023

We loved the location in the Battery - definitely enjoyed the quaint neighborhood while still in walking distance of restaurants and King street shopping.

Stayed in September 2023

Everything from the moment we arrived the staff could not do enough for you. The hotel is clean, great location and all the special touches they do.. coffee and tea along with water, lemonade, ice tea all day long. Have candy and afternoon wine and cheese. At 9pm cookies and milk. The breakfast is served wherever you would like. It’s amazing. I would recommend this hotel to anyone and I would definitely stay again.

Stayed in August 2023

Comfortable. Wine and cheese hour. Very helpful staff

Stayed in August 2023

Construction near the hotel.

Free breakfast delivered to our room. Good food!

Stayed in August 2023

We were very pleased with our whole stay, including the valet parking!

Loved well kept older hotel. Very clean and well appointed. Staff was very kind and nice. Although we missed the afternoon snacks we made it for the cookies. Breakfast was good.

Stayed in August 2023

Great staff, services and extras - social hour & night cookies & milk!

Stayed in August 2023

not one thing I can think of

everything, so clean, great staff, beautiful room, great location. this is a 10 out of 10.

Stayed in August 2023

Our room was very close to elevator and was a little noisy.

The HVI is located within walking distance of everything downtown. They serve breakfast daily and you have different options to choose from. The wine and cheese happy hour is a perfect start to your evening just before dinner. The staff was very pleasant and went above and beyond. It was our anniversary and they surprised us with champagne in our room upon arrival. I will definitely stay again when I visit Charleston

Stayed in August 2023

Would have liked actual balconies rather than Juliet. There are some but were not available when we booked.

Loved the room right off the lounge area. Coffee, water and ice tea were always ready when I wanted right outside my door. Great location on the harbor. We loved the wine and snacks at 5pm! It was so hot in Charleston so we would return to the hotel to rest a bit and have a glass of wine before heading out for the evening again.

Stayed in August 2023

Nothing!!

Awesome location, great service! We loved the wine and cheese hour and the cookies and milk at night. Beautiful rooftop terrace with great views of the city. Highly recommend!!!

Stayed in August 2023