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  5. Reviews of Harlan Inn and Suites By OYO Harlan

Reviews of Harlan Inn and Suites By OYO Harlan 2 stars

1148 Highway 59 North, Harlan, IA 51537, United States

#2 of 2 hotels in Harlan

Guests' Choice

Review score

Based on 31 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    7.5

  • Facilities

    6.2

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 21 March 2024

    7.0
    ok
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    I had a $3 charge on my credit card which I did not recognize - OYO Hotels, before I stayed there. I called the number on the credit card statement and was told that it was not OYO Hotels. Visa thought it was fraud and cancelled my credit card. This necessitated getting a new card and informing several merchants who automatically charge the card each month. When I looked at the confirmation the day of arrival to confirm the location I saw this charge at the bottom of the email. I had not noticed this charge until then. I have never encountered such a charge with Booking.com. I Informed the hotel and asked them to take this off. It was originally taken off by Visa but was reinstated after I informed them that it as not fraud., The hotel has not removed this charge as I write. Please see that this charge is removed and instruct OYO to correct the telephone number so charges can be confirmed - this has caused a big inconvenience. Also tell them to fix the sign on the property as it was dim and the hotel was hard to find in the dark.

    Stayed in March 2024

  • Reviewed: 5 January 2024

    8.0
    Harlan Motel, Harlan, IA
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The ice machine didn't work, so they made ice in trays and filled baggies with the ice. They were prompt in getting us ice, so no problem for us. My wife showered the morning we left and the water went from warm to cold in 2 minutes. I figure adding greater hot water capacity is part of the remodeling. It had WIFI which was good, but a low end TV network. Again, no biggy for us. We watched a lot of Gunsmoke, Laramie, Big Valley and Gene Autry. The motel is carved into the side of a hill, so, first floor on the front side is at ground level. When you drive around to the back side, you go uphill, so, there is no climbing stairs to get to your room on second floor, either.Kind of cool. The second floor driveway could be wider, but everybody navigated it ok. There is also a lounge and soda machine in second floor which was nice...no food vending, tho. None of these things bothered us. We were well pleased with the economy and cleanliness and comfort of our stay.

    We were on a budget and needed 3 nights. Thru Booking, this came out to just under $50 per night. The room was bigger than expected, plenty of room for the king sized bed. The mattress on the bed was more comfortable than our Sleep Number bed at home. It looked like motel was going through a budget remodeling. In our room, the carpet was older but was clean and well vacuumed. There was a heating unit on the wall that worked great and was precise at keeping the whole room evenly heated.TV was a Hitachi and worked great. Refrigerator, microwave, and coffee pot all worked great. It 2 sinks, one inside bathroom, one just outside bathroom. Toilet, tub, and floor were all clean. Although there were several rooms rented during New Years Eve and Day, all was completely quiet. So, it depends on what you are after for your stay. It's not a Marriott, but it was perfect for us!

    Stayed in January 2024

  • Reviewed: 23 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 7 nights

    Could use updating and freshing up

    Friendly staff

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Tv to work and breakfast

    Not enough staff. No breakfast. Tv didn’t work for first 2 days.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some thing was on the wall behind the door. Needs to be updated

    Easy location to find.

    Stayed in April 2023

  • Reviewed: 2 August 2021

    6.0
    Passing through
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The carpet was so stained and just dirty looking and the white comforter was stained. The air conditioner had a ton of dust/dirt on the vent. The place is in desperate need of updating.

    The staff was wonderful. The bed was very comfortable.

    Stayed in July 2021

  • Reviewed: 11 December 2023

    1.0
    Eaten alive by bugs
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like any of it. Bed bugs will ruin a stay for sure.

    The room had bed bugs. I was supposed to get a refund but I haven't seen it yet. Just over all terrible.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    5.0
    We just wanted a place to sleep
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    2 broken chairs and a stain on carpet

    It was great to have our 2 dogs with us and the shower head was great. I didn’t want to get out of shower.

    Stayed in December 2023

  • Reviewed: 29 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The dog barking next door constantly at all hours.

    Didn’t have a breakfast

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    Exceptional
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom needs a little scrubbing

    Quit comfortable and affordable, just need sleepovers quarters

    Stayed in June 2023

  • Reviewed: 16 June 2023

    5.0
    Though lacking by industry standards, country setting offers sights, sounds & smells of rural Iowa.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights

    Parking lot and check-in area in need of attention. Many eating establishments in town have closed. Options limited.

    Friendly owner working hard to revive this well-worn 70s-era highway motel. No extras available, but did offer a clean room, hot shower and fairly comfortable bed. Very affordable.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    10
    Exceptional
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The owners were so nice and helpful and made sure to make me and my son's and mom and dad feel comfortable

    Stayed in May 2023

  • Reviewed: 11 May 2023

    3.0
    Older building, will not return.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Loud noisy area located on a main road. Dated facilities. No breakfast available, although breakfast area was present but closed with no food both mornings. No staff, had to call owner to get room key. Located on same lot as an unconventional church, odd cultish feel.

    Friendly owner.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked the easy access to the road. Friendly staff. Comfortable bed.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    Its good & affordable. Definitely will stay there again.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Ice Machine Broke

    Friendly

    Stayed in April 2023

  • Reviewed: 9 October 2022

    1.0
    Couldn't make it through the first night
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything. It smelled they were doing construction. No ice machine working no coffee or breakfast the wifi wasn't working. It had old beds and bedding. Stains in the bathroom. Food on the lamp shade. I want a full refund.

    Nothing g

    Stayed in October 2022

  • Reviewed: 4 September 2022

    10
    Friendly staff, and clean rooms at a decent price.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lady that checked me in was very friendly. She actually showed me to my room, and pointed out where I could park for the night.

    Stayed in August 2022

  • Reviewed: 6 August 2022

    5.0
    This hotel was just ok😐
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I asked for non-smoking and they put us in a smoking room so the smell was very hard to deal with. There was not a good place to throw garbage away due to the garbage cans outside always being full.

    It was a reasonable price and it was close to town. The towels were very nice and the people were very kind.

    Stayed in August 2022

  • Reviewed: 31 October 2021

    2.0
    Won’t be going back
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I’m pretty sure the sheets weren’t washed. There was hair and mouse poop on the bed. The toilet had hair on it too. Also there was only one towel in the bathroom.

    Stayed in October 2021

  • Reviewed: 16 October 2021

    10
    We will stay here again
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    Them breakfast was fine Rooms were clean and beds comfortable

    Stayed in October 2021

  • Reviewed: 4 October 2021

    3.0
    Poor
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not kept up. Full breakfast advertised but was told there was none at check in. Parking lot looked like it had been shelled. Spiders and gnats in the room.

    Location

    Stayed in October 2021

  • Reviewed: 21 June 2021

    2.0
    Very poor
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We had a confirmed reservation and Once we arrived they said they didn't have our room. Showed them my phone confirmation and they found us a room. Keep in mind the event we were attending had every hotel booked within 45 miles so going elsewhere was not an option. We were attending an outdoor event about 20 minutes away in 90 degree heat. We arrive back to our room the next afternoon hot and desperately needing a shower. We enter the room to a flooded bathroom that was soaking the carpet outside as well. We go tell the front desk staff and they tell us they will get someone up there. We waited 2 hours and nobody came, no plumber, no handyman, no hotel staff to even see it for themselves let alone clean up the mess. Finally fed up I decided not my floor, not my fault if the water destroys the ceiling below we showered and went to bed. Using the bathroom overnight was like walking thru a marsh. It squished between your toes as you walked across the carpet then you waded in the bathroom. We leave the next morning SURE they will address the leak while we were gone the entire next day. Arrive back that evening and no fans drying the carpet, water still running out from bathroom wall. We packed up our bags on day 2 of 3 and went home. Maybe the extra $$ they got to keep for the night we didn't stay can go towards fixing the water issue that clearly was not a top concern. That was just the room. The parking lot has holes that will swallow a small car. The lot is VERY dark so arriving late or leaving before sun up is not ideal. Will not stay again!!

    Stayed in June 2021

  • Reviewed: 2 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 7 October 2021

    8.0
    Very good
    • Business trip
    • Group
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2021

Showing 1 – 25

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