It was not very clean and needs updating on the rooms

It’s in a good location.

Stayed in May 2024

The front desk girl young told us no food in hotel at 6 pm found out later lots of food in the casino

Clean

Stayed in April 2024

Resort fees for amenities that are “no charge” is a nickel and dime” opportunity of a property especially after paying a premium for property that is no nicer than the average property in Branson. After going through the steps to sign into supposed “high speed” internet, we found that we only received normal speed although daily resort fees were supposed to include. We arrived 1 1/2 hours early after driving 4 1/2 hours. Was told although room was ready we had to pay yet another fee to check in. That fee was $15 plus tax. The Casino had no drinks unless you pay $3 per bottle in a machine which included water and small Gatorade. After searching for thirty minutes in the morning, we found the “Breakfast Buffet.” You cannot see food or selection from entry of diner/bar/??? But you pay $15 plus tax each for this, you are handed a paper cup with plastic lid for coffee. The only other drink choice is water. The drinks are also self serve. The food was typical of a $59 motel offering hot breakfast, the warmed up potatoes from a bag, the fake scrambled eggs, biscuits, gravy??, and thinnest bacon. Extremely disappointed. After spending our $10 “free play” in less than 45 seconds on a penny machine, we would go on to spend an additional $100 in about 15 minutes seeing fifty cent to a single $3 hit on the machines. With probably less than 30 people total in casino the times we checked on it, we heard no bells, no real winners. Gordon Ramsay restaurant, open 4 hours a day apparently and $125 per person plus cost of drinks, we would forego that as well. If we would have seen breakfast offerings before paying, we definitely would have passed. No real amenities, lackluster in overall character, nickel and dime fees and add ins… not a good value.

Location. Near shopping but away from major traffic.

Stayed in April 2024

The lighting in the room was low, we found it to be too dim ioverall. We're older people so lighting is ieven more mportant. Room furnishings and materials are a bit worn and tired and could use an update ior refresher of some sort.

It was close to where we needed to be. The bed was comfortable and the room was clean.

Stayed in March 2024

The temp on the fridge was too low and it froze my expensive left over steak and food from Gordon Ramsay restaurant. Also, the pantry and restrooms did not sell women's products. I had to take an Uber to a store so not too convenient

I liked the restaurants. Cleaning crew were nice and extremely helpful on the 4th floor of KC tower.

Stayed in March 2024

Long walk from hotel to Casino....Location

Casino

Stayed in March 2024

No winning

Clean room

Stayed in March 2024

The room was so outdated and was really worn. The carpet had peaks that needed to be stretched out. You could trip over them. The headboard was so stained. Although the sheets were clean.

Easy to find.

Stayed in February 2024

Needs to be updated, most uncomfortable bed I’ve ever slept on

Close to event we were attending

Stayed in November 2023

Internet was not turned on. Had to call front desk and they never answered. Then had to call tech support. Front desk was awful. Reservation from booking.com was not in system when we arrived and front desk clerk sent us away for two hours. Finally got a clerk to look at my phone and reservation an she checked us in.

Faci.ity was awesome. Restaurants were great.very nice facility

Stayed in August 2023

Noisy arguments on the 3rd floor at 4:30 am and I called security. No comfortable chair in my room. Small TV screen.

Good service in meeting room

Stayed in July 2023

rooms were a bit dated but that’s not really a big deal for a a casino hotel. They were backed up in having the rooms cleaned so unable to accommodate early check in but they were friendly and trying their best.

great location and being attached to the casino was nice for dining options

Stayed in July 2023

Room was dirty

Location

Stayed in June 2023

All the places to eat at were crazy expensive. It was $50 for two chili dogs, one side of fries and 2 drinks. We went to the bar and one drink was a $16. Very pricey.

We enjoyed the bathroom it was very big and enough room for us to take a bath together. The bed was also very comfortable.

Stayed in June 2023

The front desk staff were not very friendly or helpful - like they couldn't care less if we were there or not. No warm greeting.

Our rooms were nice and the beds were comfortable.

Stayed in May 2023

The smoking in the casino.

The casino.

Stayed in May 2023

I paid for a premium king room and didn’t get a premium room it was an older regular king room.

the room was clean but the bed was very hard and uncomfortable and the pillows were small and old.

Stayed in May 2023

Needs updating. Replace carpets

Good Price

Stayed in March 2023

the hotel was filthy. stains on the floor in the hallways and multiple in the room would expect more for what we paid. the bed, sheets, pillows, and blankets were awful. should have brought my own

like that it’s at the casino I guess

Stayed in March 2023

I think it smelled very musty. The yapping dog next door wasn't fun.

I loved how accessible everything was and the staff was courteous.

Stayed in February 2023

nothing

close to downtown

Stayed in December 2022

The carpet in our room, 412 was very "old" and kinda dingy. Was pulling out from the floor and truly needed to be replaced.....many years ago. For the couple hundred a night, wife and I expected more.

Location was great for the show at VooDoo Lounge...

Stayed in December 2022

There’s nothing I can think of that didn’t go well

Location was good easy access everything

Stayed in October 2022

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