There were 9 of us in 4 rooms and we really enjoyed the courtyard. The rooms were large and the reception staff was excellent. There was a kitchen available for use and a great coffee and pastry shop next door.

Stayed in May 2024

We honestly couldn't find anything to fault during our stay - everything was fantastic! If we were to suggest one improvement, it would be to consider adding some additional coat hooks around the room. During our week-long stay, there was a particularly rainy day, and having extra hooks would have been convenient for hanging wet clothes separately from our dry wardrobe items.

Our stay at "The Haunted Hotel" during Mardi Gras week was nothing short of incredible! From the moment we arrived, the exceptional staff made us feel right at home. Their welcoming and helpful demeanor truly enhanced our experience, and Christina, in particular, stood out as super helpful. She went above and beyond to make sure we had everything we needed, from providing insightful tips for activities and restaurants to being readily available whenever we had a question or request. The location of the hotel couldn't have been better. Nestled between the vibrant Bourbon Street and the lively Frenchman Street, it struck the perfect balance, allowing us easy access to the best bars and attractions without being overwhelmed by the crowds. We stayed in room B5 in the lower courtyard, which was not only comfortable but also conveniently located for enjoying the courtyard during the hot weather. The hotel's ambiance perfectly complemented the spirit of New Orleans. Embracing the history of the New Orleans Axeman, the atmosphere was both intriguing and welcoming. Despite being in the midst of Mardi Gras festivities, the street itself remained quiet and safe, providing a peaceful retreat when needed. Our room exceeded our expectations in terms of comfort and amenities. The spacious bathroom with twin sinks was a nice touch, and the bed was incredibly comfortable. We appreciated the fridge for keeping our drinks cold, the coffee machine for our morning pick-me-up, and the large TV for unwinding after a day of exploring. The highlight for us was the expansive courtyard, which offered a cool respite from the New Orleans heat. It would undoubtedly be the perfect spot for pre-drinks with a larger group. Thanks so much! - Gavin & Megan

Stayed in February 2024

Only complaint that I had is we stayed in room five and the mattress was so hard. It was very hard to sleep other than that everything was awesome.

Loved everything about the property. Staff was excellent rooms for very clean. The location of the property was perfect and the value was great.

Stayed in February 2024

Honestly nothing! Loved the stay

Great location - super close to everything in the French quarter

Stayed in December 2023

Everything was great

Staff was superb- friendly, accommodating. Rooms and balcony were superb.

Stayed in November 2023

When booked it showed i booked 2 beds, when we got to room it was just one double bed and there were 3 of us and room was to small to inflate air mattress, when i asked i was told all rooms are same rate no matter size or how many beds and next time i need to call and make sure i tell them i need 2 beds and dont give it away to anyone that gets to property to get in before i do

Location was great , staff was amazing and helpful

Stayed in October 2023

Staff were fantastic, very knowledgeable about the local area and restaurants etc. Able to give you all the haunting details.

Stayed in November 2023

On the one night night it got very cold it’s an old building and drafty. I’m sure it’s cold in the winter.

The property is beautiful. I love the patio area with the fire pits. The option to enjoy the outdoors and relax was great. Our room had unbelievable graffiti style paint that was very cool.

Stayed in November 2023

No instructions on what to do on arrival out of hours… managed to call them and was great from there

It was amazing, we had a great room with balcony overlooking the street so could watch the tour guides! Loved it… the history of the hotel Is so interesting and the decorated courtyard for Halloween was brilliant…. the two Christina’s on Reception were just amazing, so friendly and helpful, they go out of their way to assist - and give great hugs!!

Stayed in October 2023

Bed was too hard for my liking. Woke up sore.

Love that it was gated. Felt safe.

Stayed in July 2023

It was great keep up the good work

Very good presentation staff and guess was great I will stay again.

Stayed in July 2023

Did not have a restaurant or cafe

The staff was friendly It was very clean

Stayed in March 2023

Staff was wonderful and made every attempt to make our stay as fun and accommodating as possible.

Stayed in May 2023

honestly, everything was amazing

staff was welcoming, the ambiance fit the theme.

Stayed in March 2023

I booked a double bed for myself, sister and cousin. We were given a single bed.

The room was in a great location, quiet and clean.

Stayed in March 2023

Another guest "checked us in." There was no one in the office and we didn't see anyone when we left. We booked a two room bed but was given a one room bed.

The hotel is very clean and in a great location. It was also very quiet.

Stayed in March 2023

Everything was great nothing we didn't like.

It's was clean, convenient, and staff was great.

Stayed in February 2023

Ginger and her Husband were phenomenal host and made sure we had everything we needed during our stay. They also had a crawfish boil and the food was excellent. While the hotel is on the older side the location and the owners more than makeup for any issues you might have. I will definitely be staying at this hotel again and beyond.

Stayed in February 2023

nothing Loved Everything!

Everything was Phenomenal !

Stayed in February 2023

Awesome staff! Very nice rooms!

Stayed in January 2023

Nothing I can think of.

What an exceptional little gem! Staff was amazing and you won't find a better location. Quiet, comfortable, peaceful courtyard when you're ready to relax for awhile.

Stayed in December 2022

Location was great. Staff was very pleasant and accommodating.

Stayed in November 2022

N/A

The staff were AMAZING and extremely helpful. They were warm and welcoming! I loved the fact that it was completely decorated for Halloween and I was central to everything. The courtyard was lovely to hangout throughout our visit.

Stayed in November 2022

it’s old, but that is understandable for the price. Overall, I have no complaints about this property.

This is freaking New Orleans!!!! Everything about my stay seemed like a genuine New Orleans experience. From the first walk through a little side alley, until you get to the expansive inner garden, it was really magical. Our host, Herb, was an excellent tour guide for the property, and even took us up to the “Axeman’s “ room and showed us around there. He was very cool, and I give this place a few extra stars on his hospitality alone. As far as the rooms, they were clean and very nice. It’s an old building, with old building drawbacks, but for my money, if I am going to stay in downtown New Orleans this is the hotel I will be staying at from now on. I’ve stayed at the Holiday Inn Downtown, and this was literally $100 cheaper, and way more classy. This place makes you feel like people checking in, and not a commodity.

Stayed in September 2022