533 West Lake Drive, Montauk, NY 11954, United States
#10 of 28 hotels in Montauk
Guests' ChoiceBased on 587 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.5
Staff
9.3
Value for money
8.3
Free WiFi
7.7
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End of dialog contentReviewed: 27 April 2024
Hamza
PakistanGreat location, parking & complimentary cycling facilities.
Stayed in April 2024
Reviewed: 3 April 2024
Vicki
AustraliaSo clean and spacious . Great location close to the beach. Loved the free bikes do we could cycle around. The fireplace outside at night was a nice touch. The staff were so lovely and helpful .
Stayed in April 2024
Reviewed: 1 November 2023
Alexandra
United StatesNice, clean and new hotel, with a good location.
Stayed in October 2023
Reviewed: 31 October 2023
Walt
United StatesCozy hotel with some great amenities. Staff were super friendly and helpful and beds were comfortable.
Stayed in October 2023
Reviewed: 30 October 2023
Emillie
United StatesNot complaint just heads up! Parking in the main area was limited but there is plenty of parking near the pool
Very convenient location!
Stayed in October 2023
Reviewed: 29 October 2023
Charlene
United StatesMattress was too soft, only complaint.
Pleasant thoughtful staff, could use new mattresses.
Stayed in October 2023
Reviewed: 29 October 2023
Natalie
United StatesLoved everything about our stay. Very stylish decor, friendly service, comfy bed, free coffee, guest passes for beach and bike rentals. Loved it!
Stayed in October 2023
Reviewed: 25 October 2023
Lars-terje
Denmarkno breakfast or coffee provided
Free bicycle, nice room,
Stayed in October 2023
Reviewed: 15 October 2023
Allyson
United StatesWe have gone here for 25 yrs( minus COVID ) to be close to Marina. It’s never been better!
Stayed in October 2023
Reviewed: 13 October 2023
Rosanna
United StatesOur room seemed to be too warm, yet there was no visible thermastat (that we could find)to adjust the temperature.
Excellent customer service. Very clean and bright room. Loved the robes and free bikes!
Stayed in October 2023
Reviewed: 4 October 2023
Daljit
United KingdomThere was nothing I didn’t like, definitely recommend it
It was a beautiful boutique hotel, so reasonably priced and fabulous location surrounded by lovely beaches snd restaurants. All of the staff were so friendly and welcoming
Stayed in October 2023
Reviewed: 25 September 2023
Gianni
United StatesVery few amenities. No closet. Had to place hangers on shower curtain rod.
It was a basic simple room, clean and well maintained. Satisfactory for a place to sleep in a resort area at the right price. Nice and quiet. We were there at the end of September so we can’t speak for prime time. Heater was very effective.
Stayed in September 2023
Reviewed: 17 September 2023
Margit
AustriaA shower in the pool area would be great :)
Great staff, very friendly, free coffee and tea, nice pool area and bonfire all evenings
Stayed in September 2023
Reviewed: 11 September 2023
Tara
United Statesroom super clean, fruit water and coffee/tea daily, mattress comfy, pool clean with towels and gorgeous, side yard lovely with benches, chairs, a firepit and BBQ for guest use, across the street from Long Island Sound and a lovely beach, bike use also included
Stayed in September 2023
Reviewed: 9 September 2023
Robin
United StatesThe air conditioner was struggling a bit.
Room was bright, clean and comfortable. The staff is awesome.
Stayed in September 2023
Reviewed: 9 September 2023
Janet
United StatesN/a
The pool was very nice
Stayed in September 2023
Reviewed: 7 September 2023
Cathy
United StatesThere was nothing that could have been better.
I have stayed at many resorts and the hotel in Montauk for over twenty years. Here at the Haven, the combination of cleanliness and exceptional staff of everyone at any time was great!
Stayed in September 2023
Reviewed: 7 September 2023
Diane
United Statessmall bathroom with no storage-other than that it was fine
everything was great-room ready early-bikes and paddleboard a bonus
Stayed in August 2023
Reviewed: 7 September 2023
Merng
Singaporethe floor tiles gaps,
cleaniness
Stayed in September 2023
Reviewed: 5 September 2023
Colleen
United StatesNo accessible microwave, noisy air conditioner, little space to hang clothes or wet towels. I really wish there had been a curtain over the bathroom window.
Several nice amenities such as coffee, water and free bike rentals. Rooms were clean and the bed was super comfortable. I would certainly stay here again.
Stayed in August 2023
Reviewed: 30 August 2023
Gillian
United StatesI went for my bachelorette weekend away and while my apartment suite was brilliant, the double room was outdated and mold in the shower.
Great location, staff is so friendly, walking distance to the beach, shopping, restaurants, coffee. Nice pool area too!
Stayed in August 2023
Reviewed: 29 August 2023
John
United StatesHad 2 dead outlets, so no night table lights worked. Smoke detector started chirping at 2am one night. A/C had only one speed setting.
Pool, close to restaurants, kind accomodating staff.
Stayed in July 2023
Reviewed: 28 August 2023
Mary
United StatesFor the price not that much amenities . At least have little pastry for breakfast
I love the shabby chicness . Everyone was friendly
Stayed in August 2023
Reviewed: 24 August 2023
Jan
United StatesFurniture at pool needs big upgrade.
Surprised rooms were only cleaned upon request - but Housekeepers were very quick to supply towels when requested Pool was wonderful
Stayed in August 2023
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