My air conditioner didn’t work really well

Super close to the ocean and stores

Stayed in April 2024

Great location and thought value for the money was good, would consider booking again

Stayed in January 2024

Check-in information, room service and bathroom

Location, parking

Stayed in December 2023

The check in.. we really had troubles finding the office (tower 2 4 floor) and when we arrived the office was closed and envelopes were outside without any names just room numbers, but we never were informed which room is ours.. they provide numbers which you can call but for us this was not possible with our sim card. One of the numbers provided had WhatsApp and helped us then.

Very good for the price !! Especially as parking is included. Our room was clean and we didn't have any mold or anything. Very nice location!

Stayed in November 2023

It took numerous calls to obtain a key code for the unit. I was advised by email that the unit number and access code would be provided within 3 days of arrival upon telephone inquiry. However, no one answered the telephone number provided, nor returned my calls. Hawaiian Sun Holidays is closed Sundays and Tuesdays, and I was not advised by phone or text that the key code would be left on the office bulletin board. And I had no idea where the Hawaiian Sun Holidays office was located. I had to call the Emergency contact to be advised on the day of arrival of my unit number and access code to the unit. The unit itself was very nice and clean, and love the location of the condo!

Location was great as I love the Kapiolani Park side of Waikiki. Parking on-site was very convenient. Unit was spacious and clean, if a bit dated. Overall a good stay!

Stayed in October 2023

The bedroom's sliding doors need maintenance, they were falling off the rails.

Close to Waikiki beach, the unit has everything we needed, including kitchen accessories.

Stayed in October 2023

Having stayed at the Waikiki Banyan previously, we missed the little extras such as body boards, snorkelling gear, beach umbrella etc that were great last time.

Free parking was a bonus and the location was great. Pink trolley stop was close by and it's only a short stroll to the beach.

Stayed in October 2023

The communication with the check-in process. It would have been helpful if phone calls were returned. The location of the office should have been included with the correspondence

Location was great, easy to walk to beach and restaurants. The room was basic but comfortable. Easy to park in the garage with ample parking places

Stayed in October 2023

The room was outdated. The grout was so dirty it was black. It just made the entire condo feel gross. The air conditioner didn’t cool very well.

Location in proximity to restaurants and the beach was good.

Stayed in September 2023

Nice quiet building, lovely apartment. Murphy bed was comfortable. Parking is included which is great. Excellent location. Very kind staff.

Stayed in September 2023

All good

The general location and proximity to Waikiki beach. The apartment was comfortable

Stayed in September 2023

Self contained facilities with great kitchen goods and close location to beach.

Stayed in August 2023

My grandson was harassed in the car while I was checking in. The coffee cups were put in the cupboard dirty. They still had cream crusted inside and coffee rings inside.

The room was very nice. The free parking was great. the location was great.

Stayed in July 2023

The air conditioning unit was too noisy to have on at night time, so we overheated at night

Location was great because not as busy as the other end of Waikiki, room size was great

Stayed in July 2023

jacuzzi could be a little bit bigger to match the size of the hotel/resort. Yes, there were 2 jacuzzi but it only fits 4 people each comfortably. Washer and dyer in floor 14 tower 1 was not functioning properly but each floor is equipped.

Hawaiin Sun Holidays was perfectly location in the heart of Ku'ho street. 1 block from Waikiki beach and less than a mile from all the yummy restaurants and hole and wall eateries. The property provided free parking which is a plus since majority of the parking fees in Waikiki are between $30-$65 per night in addition to whatever "Destination fee" each resort charges which was $110 per night at The Courtyard by Marriott down the street. For beach lovers, fresh towels and beach chairs were provided but no umbrella. Balcony view was the best part, partially looking over Diamond Head and pool side view.

Stayed in July 2023

Told property manager on day one that bedroom fan didn’t work, despite assurances it was never fixed. Stayed over a week but towels never changed. Only one washer/dryer per floor.

Fabulous location, so close to beach, shops and restaurants. Property is dated, but room was a good size and the murphy bed was ideal. Staff super helpful.

Stayed in July 2023

The furniture was a bit scruffy and the office is only open limited hours.it was hard to find even the taxi driver had never heard of it.

The apartment has a great view, really fast wifi and was really good value for money. The location is fantastic

Stayed in December 2022

old building, bed and pillows weren’t comfortable, we found roach on the floor

there were everything you need to live, as at home, all kitchen stuff, nice view to the diamond head, lots of swimming and beach accessories for free usage

Stayed in April 2022

Electric stove with one burner not working. Old, outdated furniture, some of which was not in good shape. The front door stuck badly so that we had to lean into it to open. Few condiments in the kitchen, only salt and pepper. Elevator was slow during busy times and 1 was out of service in each tower.

The location was in Waikiki very near, but not on, the beach. Melissa was a very good manager and brought us what we needed. She also communicated well. The garage was convenient if tight. Kitchen was well stocked with pots/pans/utensils. Bathroom was OK, incl. shower.

Stayed in January 2024

Value for money wasn’t great. The building is pretty outdated and you often have to wait a long time for elevators. Melissa wasn’t very friendly and didn’t reply to any of my messages sent through booking.com.

Location was great. Kitchen was good. It was quiet and had more space than a hotel room.

Stayed in January 2024

Horrible check-in experience. We emailed them a few days before traveling as per their directions. Never received a reply. Once we got there no one was in the office and when we were able to contact them they told us that “someone “ had cancelled our reservation but when we asked for proof of this supposedly real cancellation no evidence was provided. Asked repeatedly, no evidence. Finally another room was given to us. Also the person in charge never mentioned that we could have received a key to access the sauna therefore the sauna is not really available unless you specifically go to the office and ask for the key.

Old. Extremely difficult staff to deal with.

Stayed in January 2024

The Size Standard and cleanliness off the unit were first class. everything you needed was supplied. in the unit

Stayed in December 2023

The office was closed on some days.

It was the only place I found with parking included. The parking ramp was adjacent to the building. It was 2 blocks from the beach. The pool area was nice. It had a full kitchen. The murphy bed and room divider was a good feature. The bed was extra comfortable.

Stayed in October 2023

The condo itself wasn’t very clean, or in good condition. The kitchen was barely passable and had a broken kettle and broken vegetable drawer in the fridge. Surfaces weren’t clean when we arrived and they didn’t really provide adequate cleaning products. We were allocated a room on level 7 that looked directly out at the pool. It felt very open and public, we had to keep our blinds closed after dark otherwise anyone in the rec area could see straight into our condo. I contacted the staff about these issues and did not receive a response back after being there for a whole week. Friends staying in the same tower through a different rental company had a much nicer and better equipped condo for a similar price.

The location of the complex is fantastic. Very close to the beach, zoo, restaurants and amenities. Parking was easy and it’s a simple drive out of the complex to get onto the Main Street out of Waikiki.

Stayed in October 2023