3709 Eagle Lane, Gatlinburg, TN 37738, United States
#74 of 532 hotels in Gatlinburg
Guests' ChoiceBased on 48 hotel reviews
9.0Cleanliness
8.9
Comfort
9.1
Location
9.3
Facilities
9.0
Staff
9.3
Value for money
9.0
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 May 2024
Brittiany
United StatesThe bed was a little too hard but everything was great!
Beautiful view and spacious
Stayed in May 2024
Reviewed: 15 April 2024
Monique
United StatesI liked everything about our stay!
We absolutely loved our stay! The rooms, host communication, and amenities were all amazing. If it were possible, we would give this place 100 stars! Todd was incredibly patient, communicated with us well, and showed empathy towards some personal issues we had during our stay. He went above and beyond what was expected of a host and kept us informed throughout our stay. We truly appreciate his efforts and can't wait to book with him again.
Stayed in March 2024
Reviewed: 12 April 2024
Natividad
United StatesThe views are beautiful! The cabin is very spacious and located in a great area. I loved that the host is very responsive and attentive. We will be booking here in the future.
Stayed in April 2024
Reviewed: 30 March 2024
Edward
United StatesNothing...
Absolutely everything was awesome, a great time for me and my wife and 2 kids!!! They loved the pool table and hot tub!!! Host communication was great! Will definitely book with them again!!!
Stayed in March 2024
Reviewed: 2 January 2024
Anna
United StatesNa
Excellent service and place nice and clean .
Stayed in December 2023
Reviewed: 19 December 2023
Hadyn
United StatesSet in an absolute beautiful location with gorgeous scenic views in every direction.
Stayed in December 2023
Reviewed: 27 November 2023
Ken
United StatesMore road reflectors
Beautiful Mountain View’s
Stayed in November 2023
Reviewed: 7 July 2023
Ariella
United StatesWould've liked to know about the steep roads prior. But we made it work and not really a big deal.
Great views, loved that there were 3 bathrooms, communicative staff. Clean.
Stayed in July 2023
Reviewed: 2 July 2023
Hernandez
United StatesWe would like to have a private pool.
It was an awsome experience. We enjoyed everything in the Houston. But the jacuzzi was what we enjoyed the most.
Stayed in July 2023
Reviewed: 16 June 2023
Eva
United StatesThe cleaning crew did not do a good job The area with the hot tub the screens was messed up so bugs were just flying around the tub. De
Cabin was comfortable
Stayed in June 2023
Reviewed: 27 February 2023
Mr
United StatesThe view was everything! The host responded asap and I will come back.
Stayed in February 2023
Reviewed: 24 January 2023
Hmiller4ua
United StatesThe location good and view was amazing. My family and I really enjoyed our stay. I would highly recommend this place to all my friends. I hope to plan another trip and stay at the exact same place. Thank you for a rememberable stay.
Stayed in January 2023
Reviewed: 24 January 2023
Dale
United Statesthe thermostat kept changing
it was in the mountains
Stayed in December 2022
Reviewed: 18 January 2023
Donna
United StatesThe location was perfect not far out and close to stores and Gatlinburg. the view was beautiful.
Stayed in January 2023
Reviewed: 30 October 2022
Karen
United StatesI loved everything about this property! The owner was very responsive and was always available to help. Would definitely stay here again next time we come and visit. 100% recommended!
Stayed in October 2022
Reviewed: 11 April 2024
Nicole
United States-Number one issue is the deck that is held by the 10’-15’ ft beams have no support to any of the joists so the deck is very unstable for being a raised deck. Railings unstable. -Hot tub side panel is broken and none of the jets work properly and missing head panels -Primary bedroom shower water pressure turned off completely while showering. -Kitchen pans are broken with broken handles. No cookie sheets, broken wine bottle opener…. very limited supplies and appliances are at least over 50+ years. -no hand soap in the -bedroom quilt, covered in dog hair -Very limited bath & spa towels that are very rough -no extra bread linens multiple pillows, but zero pillow coverings for them. -grill was not described as a camping grill charcole -two of the main dining chairs legs were completely wobbly. My daughter almost fell into the wall. -we were hoping to cook an Easter dinner and grilled steaks but with the inadequate kitchen, supplies and grill, we are not able to -living room, coffee table completely wobbly -very stained carpeting on the stairwell -upstairs blinds are very dusty assert -and majority of Windows screens are broken. -some of the patio flooring & and side railings seem loose -kitchen sink missing stainer -Hot tub in bedroom as I was filling was overflowing another disappointment
View
Stayed in April 2024
Reviewed: 20 March 2024
Bonnie
United StatesThe house could really use a deep cleaning. Other than that everything was decent.
Stayed in March 2024
Reviewed: 25 October 2023
Donald
United Statesnail heads exposed on railings. Generally marginal maintenance
Stayed in October 2023
Reviewed: 31 December 2022
Tim
United Statesrooms downstairs were very dusty. Had a lot of extra pillows but no pillow cases. not enough towels or washcloths in the bathrooms.
great view but windows were dirty
Stayed in December 2022
Reviewed: 23 December 2023
Anonymous
United StatesThe only thing I will say is be careful when driving to the cabin! A lot of curvy road and hills but that is to be expected when going to a cabin on a mountain! Nothing to serious though just be prepared for it!
This is 100% real me and my family of 8 went to this cabin and it was beyond excellent and met all of our standards! Our favorite was the view and the hot tub!
Stayed in December 2023
Reviewed: 15 October 2023
Anonymous
United StatesThe toilet seats are low but other than that we loved it.
It was spacious and not too high to n the mountains! The rooms were great and we loved the upstairs part and the wrap around deck! The view was beautiful everything was just as it was advertised!
Stayed in October 2023
Reviewed: 9 July 2023
Anonymous
United StatesN/a
Our family enjoyed the views of the mountains from the top deck. We enjoyed the fire pit several nights.
Stayed in July 2023
Reviewed: 18 June 2023
Anonymous
United Statesit would be nice to have pets allowed but I understand the reasons for them not.
This cabin was simply beautiful! wonderful views, and the kids really enjoyed the pool table and arcade table (so did I!) the hot tub was wonderful and had a lovely view also. lord of things provided already including a hairdryer which I FORGOT to pack so that was a NICE surprise! would love to stay here again.
Stayed in June 2023
Reviewed: 20 October 2022
Anonymous
United Statesthe very narrow steps going from lower level (bedrooms)to upper level(kitchen/great room). difficult for some to use. the musty smell on the upper level only two towels per bathroom for a four night stay road signs hard to see especially in dark and rain
the views were awesome!
Stayed in October 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content