3320-24 Route 38, Bld 2, Mount Laurel, 8054, United States
#2 of 27 hotels in Mount Laurel
Guests' ChoiceBased on 47 hotel reviews
8.9Cleanliness
9.3
Comfort
9.1
Location
9.1
Facilities
9.2
Staff
9.0
Value for money
9.2
Free WiFi
2.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 May 2024
Tj
United StatesWasn’t as clean as it has been in the past. Stains on the couch, food on kitchen chairs, stains on sheets & hair in the shower. Wish people still took pride in their work.
The location is great for visiting family.
Stayed in May 2024
Reviewed: 23 May 2024
Jeanne
United StatesThe water pressure in the shower was lacking. That was surprising because it was a pretty big walk in and I had high hopes for an amazing shower experience.
It was clean and well kept. The pool was a high point for the kids. The water wasn’t cold but it took me a minute to acclimate. It was clean and towels were available. The room was stocked with dishes and utensils. The bed was comfortable and the kids felt right at home there. We needed more towels and they were brought to us quickly. The staff was very friendly and informative.
Stayed in April 2024
Reviewed: 18 May 2024
Mary
United StatesNothing
It was clean and nice staff
Stayed in April 2024
Reviewed: 8 May 2024
Tj
United StatesMultiple pieces of silverware in the kitchen drawer had caked on food stuck to them so we had to wash all the dishes ourselves since we didn’t trust the cleanliness of them.
Nice property, clean for the most part & friendly staff.
Stayed in May 2024
Reviewed: 3 May 2024
Amy
United StatesThe breakfast bar didn't have any oatmeal available, either prepared or in packets. It would have been nice to have this as a heart-healthy alternative to the usual eggs/sausage/waffles/cereal/bagel/bread/yogurt offerings. I ended up just having coffee. A small negative point for an otherwise great hotel.
Very bright and modern hotel. The staff are friendly and helpful. There is a nice pool and fitness center, although I didn't have time to use them. The room was lovely and clean. The bed was very comfortable. I appreciated that the room came with everything you would need in order to cook and clean, including a dishwasher.
Stayed in May 2024
Reviewed: 11 April 2024
Peterkin
United StatesThe pool was nice but it was too cold
Property was clean and they offered free breakfast and had a pool
Stayed in April 2024
Reviewed: 7 April 2024
Aubrey
United StatesThe way the Hispanics moved there along with the cleaning service it almost felt as if they were conspiring or plotting something against me “Suspicious”
Clean, High end feel , nice style .
Stayed in April 2024
Reviewed: 3 April 2024
Wiviegail
United StatesJust the breakfast food wasn’t that great but not that bad could have been better
It’s clean and staff was great people and nice
Stayed in April 2024
Reviewed: 18 March 2024
Doniquiah
United StatesThe breakfast was king of nasty . Could have a better choice of meats , and eggs .
Everything !! The staff , cleanliness, beds are comfortable.
Stayed in March 2024
Reviewed: 12 March 2024
Joyell
United StatesIt was quiet
Stayed in March 2024
Reviewed: 12 March 2024
Shatoya
United StatesNothing
I like everything about the place
Stayed in March 2024
Reviewed: 24 February 2024
Amarilis
United StatesI Really Like the Stay Me and My Family enjoy it
Stayed in February 2024
Reviewed: 30 January 2024
George
United StatesThe shower gel and shampoos were not filled prior to checkin. Breakfast was a get from 7-10 but was closed down at 9:05. The pool area was freezing. Could use some heat this time of year.
Clean hotel. Price was great and had good staff.
Stayed in January 2024
Reviewed: 4 January 2024
Yuniya
United StatesNothing
Clean and big room
Stayed in November 2023
Reviewed: 3 January 2024
Rene
GermanyMessed up transaction
Front desk Staff was poorly trained and messed up a transaction through Booking.com and .mede me pay twice, not sure if they refunded one of the charges.
Stayed in December 2023
Reviewed: 18 December 2023
Crystal
United StatesI booked thru booking, and when I arrived to the location I wasn’t aware of the $200 hold. It wasn’t an issue just wish I knew before hand.
The location and the cleanliness
Stayed in November 2023
Reviewed: 4 December 2023
Christina
United StatesNew, clean, nice people , modern
Stayed in December 2023
Reviewed: 2 December 2023
Lorna
United StatesThe only negative, which really wasn't a negative because they didn't have control, is that when I checked out, the computers were down so I couldn't get a receipt. They did however email it to me later that day.
The breakfast was really good. There was a good variety of options and everything was fresh. The hostess was friendly and everything was extremely clean.
Stayed in November 2023
Reviewed: 17 April 2024
Sherrie
United StatesStaff not educated..charged wrong card, put my daughters card in negative when we told her what to do...she did what she wanted No body wash & did not accommodate me. Keys wud not work
Comfort
Stayed in April 2024
Reviewed: 30 March 2024
Tyrone
United StatesCost was a little high.
Clean and professional staff.
Stayed in March 2024
Reviewed: 16 February 2024
Smith
United StatesI booked and payed for a room but was told my room wasn’t available. Then was told they would check if a room wasn’t “too bad.” My room was dirty, there were feces stains all inside the toilet. Dish washer was running with dishes inside. I arrived at 10pm, check-in is 3pm. How wasn’t my room available?
Good location, room decor and color.
Stayed in February 2024
Reviewed: 20 May 2024
Autoria
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 19 May 2024
Natasha
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 15 May 2024
Daniel
United StatesThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content