3557 Pine Ridge Road, Naples, FL 34109, United States
#15 of 49 hotels in Naples
Guests' ChoiceBased on 855 hotel reviews
8.5Cleanliness
8.7
Comfort
8.8
Location
8.5
Facilities
8.6
Staff
9.0
Value for money
8.4
Free WiFi
9.3
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End of dialog contentReviewed: 7 August 2023
Varcho
United StatesRoom was dark. No view. Not close to downtown Naples.
Service was great. pool facilities were good. Overall very nice hotel.
Stayed in August 2023
Reviewed: 6 August 2023
Rhuslan
United StatesInconvenience of the ice machine inside the kitchen, however the staff was always willing to help.
Everything.
Stayed in July 2023
Reviewed: 6 August 2023
Doherty
CanadaNo on-site restaurant
Clean and updated
Stayed in May 2023
Reviewed: 6 August 2023
Liza
United StatesThe property was clean, well cared for, and well taken care off.
The front desk staff was exceptional and extremely attentive and accommodating.
Stayed in August 2023
Reviewed: 5 August 2023
Ruggles
United StatesThe free breakfast was great. The pool was very nice with plenty of chairs and shade to spend the day by the pool and really appreciated to toys for the kids! The rooms were very spacious. Overall a great value for the price. The interior decor is a little dated, but overall great stay and would visit again.
Stayed in August 2023
Reviewed: 4 August 2023
Anthony
United KingdomLady who greeted us n reception lovely , helpful and polite . Rooms great , good size , comfy and quite. Breakfast really good , plenty of choice .
Stayed in August 2023
Reviewed: 3 August 2023
Jones
United StatesThe shower's base was slippery and some of the silverware in the room had caked on white matter.
The room felt like a studio flat. The bed was spacious and the sitting area was comfortable. The kitchen area was nice and well stocked.
Stayed in July 2023
Reviewed: 31 July 2023
Alexandra
United StatesNo complaints at all
So clean
Stayed in July 2023
Reviewed: 30 July 2023
Creda
United StatesWe had to change from another hotel at 10 o'clock at night,because when we arrived there we were told the elevator was not working. Since my husband is handicapped,we had no choice but to pay $50 more, but the staff at the Hawthorn were very friendly and accommodating. The room was great, and breakfast is more than just a donut. 😃
Stayed in July 2023
Reviewed: 30 July 2023
W
United StatesBreakfast end up early
Location
Stayed in July 2023
Reviewed: 29 July 2023
Jennifer
United StatesThere wasn’t anything we didn’t like.
The hotel was very nice and very clean. Out room was huge and had all the things needed to cook if we wanted the dishwasher was a plus. The pool area was very nice.
Stayed in July 2023
Reviewed: 28 July 2023
Sean
United StatesBeautiful giant apartment not a hotel room gorgeous lap, pool, and swimming pool
Stayed in July 2023
Reviewed: 23 July 2023
Mike
United KingdomNothing at all, air on a little noisy but that was it
Excellent hotel, fantastic amenities, staff are are amazing and super helpful and friendly
Stayed in July 2023
Reviewed: 16 July 2023
Margaret
United StatesNice setup. Good breakfasts. All staff very friendly
Stayed in July 2023
Reviewed: 16 July 2023
Richard
United Stateswe enjoyed everything, pool,breakfast,kitchen...great stay!
Stayed in July 2023
Reviewed: 16 July 2023
Londa
United StatesLiked it all
The location was perfect for our needs. Loved the fact they had washers and dryers readily available so we didn’t have to pack wet bathing suits to continue our trip.
Stayed in July 2023
Reviewed: 15 July 2023
Gudelio
United StatesExcellent customer service! Spacious and clean room.
Stayed in July 2023
Reviewed: 14 July 2023
Frances
United StatesThis time around our stay wasn’t as good as before. Some nuisances below. Room 108 - ice machine in fridge didn’t work (wasn’t making any ice) - last but not least, BUT worst of all was that there were fleas in our room. I saw them fly and jump on the sofa. My son came in bite-free, when we left he had 14 flea bites on his body. I didn’t know the hotel was pet friendly, but now I know where the fleas came from. I reported both issues to Susan (the lady with gray hair who works nights at the front desk), who said she’d make a notation on the record. Not sure if we will return.
Location. Value for the money. Breakfast.
Stayed in July 2023
Reviewed: 14 July 2023
Dillan
United StatesLocation wasn't the best..it's nice that breakfast was served.., but it was only standard breakfast food.. Room was a bit pricey for the slow season.
Staff were great!! Pool was great!! Social hour was great!! Nice, spacious, clean room, with a comfortable bed and a full kitchen.
Stayed in July 2023
Reviewed: 11 July 2023
Lisa
United StatesHard to get to from highway. Breakfast is not the best.
Clean and comfortable
Stayed in July 2023
Reviewed: 10 July 2023
Alberto
United StatesExcellent breakfast and great with a fantastic bed and pillows
Stayed in July 2023
Reviewed: 9 July 2023
Jon
United KingdomChildren not respecting the rules around the pool. They are there for safety!
2nd visit and without doubt everything was as expected clean , friendly and staff very polite.
Stayed in June 2023
Reviewed: 9 July 2023
Elaina
United StatesThe sofa was hard; need new cushions
Location, room spacious
Stayed in July 2023
Reviewed: 7 July 2023
Isela
United StatesThe sofa bed was dirty, as well as the mattress, we found the packaging of an open condom on it, and we couldn't use it.
Great location, the breakfast is good.
Stayed in July 2023
Reviewed: 5 July 2023
Oswaldo
United StatesThe room was good
Stayed in July 2023
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