3557 Pine Ridge Road, Naples, FL 34109, United States
#15 of 49 hotels in Naples
Guests' ChoiceBased on 855 hotel reviews
8.5Cleanliness
8.7
Comfort
8.8
Location
8.5
Facilities
8.6
Staff
9.0
Value for money
8.4
Free WiFi
9.2
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End of dialog contentReviewed: 2 June 2024
John
United StatesCleanliness
Clean, good location. Last minute reservation
Stayed in June 2024
Reviewed: 28 May 2024
Surie
United StatesIf you use the kitchen, the smell was hard to take out. Please included a smell system to help with it. Also the bathroom keep a huminite smell all the time. AC in he room sound very strong.
Stayed in May 2024
Reviewed: 28 May 2024
Frances
United StatesOne of the staff members, the one at the front desk on Saturday 5/25/24there was only one person on duty so it’s easy for management to figure it out. She should not be in the service industry. Rude to me and other guests who came to ask her questions.
Stayed in May 2024
Reviewed: 28 May 2024
Tagle
United StatesClean. Everything was accessible.
Stayed in May 2024
Reviewed: 28 May 2024
Zaryfet
United StatesNo ice, breakfast, small room
Pool,
Stayed in May 2024
Reviewed: 28 May 2024
Tackett
United StatesBreakfast was good, pool was enjoyable and heated. Staff was friendly
Stayed in May 2024
Reviewed: 27 May 2024
Havinfun
United StatesThey only clean the room every four days so only once during our 7 day stay.... We stayed here to be near beaches so we tracked in sand almost every day which made our bed & room quite uncomfortable.
Front desk staff very helpful and knowledgeable about local restaurants, beaches and activities - kept us busy!
Stayed in May 2024
Reviewed: 22 May 2024
Cecy
United StatesNothing
Very clean everyone was very nice and hospitable
Stayed in May 2024
Reviewed: 20 May 2024
Laurie
United StatesI reserved this hotel with a cancellation policy of being able to cancel by 6 pm on the day of the reservation and stated in the confirmation. But three days later received a message with a change in the policy to 48 hours prior reservation date. Fortunately we had no problems and did not need to cancel our reservation but that was not right
The receptionist was very friendly and welcoming. The room was spacious and very clean . Great location , quiet with a beautiful pool area.
Stayed in May 2024
Reviewed: 17 May 2024
Richard
United KingdomBathrooms are beginning to look a little dated and tired.
Breakfast very good for price. Staff excellent. Nice pool area. Kitchen area in room very good.
Stayed in April 2024
Reviewed: 14 May 2024
Roberto
United StatesPilows and bed
Location, staff, amenities
Stayed in April 2024
Reviewed: 8 May 2024
Tom
United KingdomCan’t think of anything specific.
Clean, spacious and all the necessary amenities. Helpful staff also.
Stayed in May 2024
Reviewed: 7 May 2024
Michael
United StatesThe staff was excellent! I booked this room for my elderly parents to stay during a medical procedure in Naples and the staff was so accommodating and very helpful. The room was fantastic and my parents really enjoyed staying there. We booked it twice because the liked it so much when they had to go back the following week.
Stayed in April 2024
Reviewed: 6 May 2024
Carlton
United StatesBreakfast was very good! Staff very polite and helpful!
Stayed in April 2024
Reviewed: 3 May 2024
Lex
NetherlandsAirconditioning was a bit loud.
Very nice reception, gave great information on Naples. Good location with everything nearby and Naples in 15-20 minute drive. Breakfast was great although I personally missed the cheese. Pools were very nice.
Stayed in May 2024
Reviewed: 2 May 2024
Jennifer
United StatesWe unfortunately booked the same weekend as a soccer tournament so the pool and jacuzzi area was overrun with kids. That is not at all a bad thing, they too had an enjoyable time. We just couldn't relax due to basketballs rolling into our cabana and kids coming to fetch them.
The walking distance for dining was superb. The purpose of the trip was to park the car, chillax in the hotel and be close to a restaurant that was broadcasting the NBA Quarterfinals. This hotel checked the box for us.
Stayed in April 2024
Reviewed: 24 April 2024
Heather
AustriaThe property was perfectly situated.
Stayed in April 2024
Reviewed: 15 April 2024
Miskolci
United StatesPay for AV charger
Stayed in April 2024
Reviewed: 14 April 2024
David
United StatesCould have heated the pool, pool towels were to small-almost like a hand towel. Couch in room was uncomfortable.
Good breakfast. Location was convenient to local attractions.
Stayed in April 2024
Reviewed: 10 April 2024
Carlton
United StatesNothing comes to mind!!
Breakfast very good!
Stayed in April 2024
Reviewed: 5 April 2024
Giardina
United States1st room unacceptable, staff reached quickly to solve and change rooms.
Stayed in April 2024
Reviewed: 24 March 2024
Anna
United StatesNeeds to be remodeled a little.
Breakfast was good enjoyed the the waffles. Everything was fresh.
Stayed in March 2024
Reviewed: 18 March 2024
Marcia
United StatesNothing!
Pool area is beautiful! Staff were great!
Stayed in March 2024
Reviewed: 15 March 2024
Laurence
United StatesLack of cleanliness at the dining room
Peacefulness
Stayed in February 2024
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