Reviews of Hawthorn Suites by Wyndham Louisville East 3 stars
751 Cypress Station Drive, Louisville, KY 40207, United States
#47 of 149 hotels in Louisville
Guests' ChoiceReview score
Based on 603 hotel reviews
8.5Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.1
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Facilities
8.4
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Staff
8.9
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Value for money
8.7
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Free WiFi
8.9
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Reviewed: 13 May 2024
Teresa
United States1 review10“Travel Baseball”- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Staff very friendly. Clean rooms. We only needed a 1 night stay, it was affordable for our needs.
Stayed in May 2024
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Reviewed: 1 May 2024
Christina
United States3 reviews10“Great hotel, great location, great price!”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
We loved our stay here! One of the best hotel experiences we have had. Great option for large families like ourselves (7 of us), and they allow pets which was awesome. Their breakfast buffet was great with a wide variety of food, the room was clean on arrival, the staff left you alone to enjoy your stay but at the same time was always available if you needed something. The bathrooms were clean. Pool area was clean. Dining area was clean. What's equally important is the location. It's a beautiful town with a ton of things to do.
Stayed in April 2024
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Reviewed: 29 April 2024
Alice
United States60 reviews2 helpful votes7.0“No reply”- • Leisure trip
- • Couple
- • One-Bedroom Accessible Suite with 1 King Bed, Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
No reply
No reply
Stayed in April 2024
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Reviewed: 25 April 2024
Margaret
United States14 reviews1 helpful vote10“We had a great stay, the room was clean”- • Business trip
- • Couple
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Carpet on floor
Clean & Convenient location
Stayed in April 2024
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Reviewed: 24 April 2024
Tammy
United States2 reviews10“Comfortable”- • Couple
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Clean
Very nice
Stayed in April 2024
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Reviewed: 23 April 2024
Lisa
United States29 reviews1 helpful vote8.0“Quiet place to spend a night.”- • Leisure trip
- • Couple
- • One-Bedroom Accessible Suite with 1 King Bed, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Nice room. Good location.
Stayed in March 2024
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Reviewed: 22 April 2024
Zachary
United States6 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The pool was down and I rented the hotel for the pool. The person that was doing the breakfast bar was not attentive and was kind of rude.
It was a great stay clean, comfortable bed, friendly staff.
Stayed in April 2024
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Reviewed: 22 April 2024
Kimberly
United States20 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Pool and hottub closed
Very comfortable beds, friendly staff
Stayed in April 2024
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Reviewed: 14 April 2024
Polen
United States10 reviews9.0“Louis”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Took a bit to get reservation sorted.Desk could not find it.Had to call in the techies.She said an update of Booking.com. Was the issue🤷
Was a nice room with a filling breakfast available.
Stayed in April 2024
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Reviewed: 8 April 2024
Onlyonelyn
United States29 reviews1 helpful vote10“Not bad, not bad at all”- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The fact tht it wasnt the room i selected at time of booking and tht they didnt let me know it was a problem with my room until i got there.
Everything
Stayed in March 2024
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Reviewed: 5 April 2024
Rick
United States1 review8.0Very good- • Leisure trip
- • Couple
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
No USB ports in room
Breakfast was okay
Stayed in April 2024
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Reviewed: 22 March 2024
Cindy
United States3 reviews9.0“Overall a good value for the price I paid. Room was comfortable for a one night stay.”- • Leisure trip
- • Couple
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The tile floor in the kitchenette area felt sticky underfoot. Furnishings, while comfortable, are “dated” and tired looking
Good location. Check in staff person was friendly. Room 427 was comfortable, quiet and roomy. Adequate choices for breakfast
Stayed in March 2024
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Reviewed: 22 March 2024
Bg
United States6 reviews9.0“Beautiful, spacious room”- • Leisure trip
- • Couple
- • One-Bedroom Accessible Suite with 1 King Bed, Non-Smoking
- • Stayed 2 nights
Unfortunately, like many hotels, the doors are shutting with a loud bang. Some people manage to close them quietly, but most seem to have no respect for other guests especially at night. When I mentioned that there was a lot of noise, door banging and screaming, the man at the reception said he could not do anything. This was a little disappointing for an otherwise really nice hotel.
The suite we had was wonderful and very spacious. We were able to invite a handicapped guest to spend and evening with us in the "TV-Room" sitting comfortably together talking. Breakfast was nice, the room was clean and the bathroom was well equipped.
Stayed in March 2024
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Reviewed: 12 March 2024
Joyce
United States1 review8.0“Sunday stay”- • Couple
- • One-Bedroom Accessible Suite with 1 King Bed, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I didn't like the fact that when I called to ask how late the pool and spa were open I was informed they were both closed. I was offered a refund but I wasn't into looking for something at that late hour. Also I coughed all night, this is unusual idk if it was room related or not.
It is a very nice facility, the room was large and comfortable, including the king size bed and sitting area. The attendant at the desk is very friendly and helpful. It was a very convenient stay for a surgery in the morning.
Stayed in March 2024
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Reviewed: 7 March 2024
Amanda
United States3 reviews8.0“I would stay again just check the pool out before I reserve”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The pool was out of order and we didn’t know until we got there
The location was nice
Stayed in March 2024
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Reviewed: 25 February 2024
Steve
United States11 reviews7.0Good- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Pool was out of order!!!
Location and the suite was nice like having the front room vibe.
Stayed in February 2024
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Reviewed: 20 February 2024
Laura
United States20 reviews10“Would stay here again”- • Leisure trip
- • Couple
- • One-Bedroom Accessible Suite with 1 King Bed, Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Pool wasn’t up and running when we stayed for some reason
Clean!
Stayed in February 2024
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Reviewed: 16 February 2024
Kevin
United States4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Price
It was very nice
Stayed in February 2024
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Reviewed: 5 February 2024
Christene
United States3 reviews7.0Good- • Leisure trip
- • Couple
- • One-Bedroom Accessible Suite with 1 King Bed, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The only thing I didn't like was the beds very hard
Beautiful, clean, friendly
Stayed in February 2024
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Reviewed: 1 February 2024
Matthew
United States6 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The pool was closed and that was a selling point for me to stay there.
Friendly staff clean and very comfortable.
Stayed in January 2024
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Reviewed: 26 January 2024
Eric
United States25 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Not good water pressure in shower The lady that was there Saturday night not overly friendly.
Location close to shopping and restaurants Close to interstate Like that was 2 separate rooms and could close off bedroom Good breakfast
Stayed in January 2024
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Reviewed: 22 January 2024
Maggie
United States1 review8.0“FYI NO POOL/HOT TUB !”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
I booked because I needed something to do with my little kids during our downtime. It was advertised that they had an excellent pool and hot tub. BOTH are PERMANENTLY SHUT DOWN by the Dept of Health!! There was zero mention of it at all. Just a tattered sign at check in. Our room was a suite and advertised to have a large fridge and cook top stove. We had a room with a dorm fridge and microwave. No stove top. With 6 people in a room, extra blankets should have been provided. We had 1 extra besides the bed blankets. Just wish we would have been informed about the pool/hot tub BEFORE driving the 762 miles there.
Absolutely stunning entrance. Quiet! Exceptional breakfast buffet, food was kept restocked. There were scramble eggs, sausage, biscuits, gravy, fruit, diy waffles, juice, milk, even hot sauce! Room was very spacious and welcoming. Comfy beds, kids even slept well on the sofa bed! Great price. They provided extra coffee as requested.
Stayed in January 2024
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Reviewed: 2 January 2024
Mildred
United States1 review8.0“My stay was pleasant. I did pay almost the same price as a night's stay just to check in early.”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
There could have been more handicap parking spaces on the front.
Location was great. There was a variety of eating places and other attractions.
Stayed in January 2024
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Reviewed: 29 December 2023
Jennifer
United States18 reviews9.0“Excellent hotel. We stay there before every appointment at Norton Children’s Hospital despite closer places to stay near”- • Family with young children
- • One-Bedroom Suite with 2 Queen Beds, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Please update the books in the lobby. I’ve been at least 5 times. There’s a Goodwill down the road.
It’s very quiet, clean, and helpful staff. The location is great too.
Stayed in October 2023
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