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Reviews of Hawthorn Suites by Wyndham Rancho Cordova/Folsom 3 stars

12180 Tributary Point Drive, Rancho Cordova, CA 95670, United States

#12 of 17 hotels in Rancho Cordova

Guests' Choice

Review score

Based on 861 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.0

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.7

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 19 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Overall carpets in hallways and rooms, along with window treatments need to cleaned and kept up better. Filter in heating and air conditioning needed to be changed. The above will elevate this location.

    Breakfast was good and the location was great. Customer Service was great.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The guy at the front desk helped me out with an error that I couldn’t fix on my own. The guy online at Booking.com would not help me.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Our stay was nice. The staff was great. once they gave us a second room for our son, this stay was quite comfortable.
    • Leisure trip
    • Family with young children
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hide a bed had missing springs and was broken although most of them are rated for 300 pounds. My son could not sleep on it.

    The property was close to Lake Natomas. Just about everything we needed was within walking distance.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    8.0
    Satisfactory
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tight parking spaces

    The breakfast was satisfactory

    Stayed in March 2024

  • Reviewed: 21 April 2024

    8.0
    Satisfactory, the rooms are comfortable
    • Leisure trip
    • Couple
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The broken toilet seat in my room 113

    The breakfast was satisfactory. I reported to the desk clerk that the room I had a broken toilet seat and was very uncomfortable. I asked her if anyone had reported the broken seat and she said, no and will let the owner know. I can’t imagine why the toilet seat had not been replaced yet, it appeared to be in that condition for awhile. The housekeepers should had this reported as well. Other than my stay was satisfactory.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    6.0
    Pleasant
    • Family with young children
    • Family Suite with Bunk Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The kitchenette was poorly stocked for the number of guests and one burner wouldn't heat. Leaving only one functional burner to cook on. The toilet was slow to flush & clogged. Would have liked more variety in the breakfast served.

    Location

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Nice property and room, but horrible breakfast
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Room 303, which we stayed in had something sticky spilled on the carpet which had not been cleaned thoroughly so we had to avoid stepping on that area near the door. Besides that the room was good. The breakfast was really bad. If they made the food that day they need a new cook. The eggs were hard and chewy and the sausage smelled old. I couldn’t eat either. I actually took a bite full of the eggs, started to chew it and realized something was wrong with the consistency and taste it old and spit it into my napkin. Either the eggs were from previous days or you need a new cook …scrambled egg should be light and fluffy not dry and chewy. I took one bite of the sausage and it tasted slightly old and I don’t mess with sausage, so I just did not eat it. Even the French toast was barely palatable, but I did eat it because I was hungry. Luckily I did not get a stomach ache. My thought was that the food was previously made and used more than one day or it was previously frozen and thawed or not real eggs. If the eggs were made, that day, they were old or the cook was not a good cook L, you might need a new cook who knows how to make scrambled eggs, light and fluffy with milk, salt and pepper. I had a bagel which had either come out of a freezer and then thawed or was out of refrigerator and was definitely not fresh that day. I I did eat it because I needed some thing so my suggestion is that you have fresh food in the morning that will up your ratings but I saw a lot of people not eating the food and not happy with it. It’s a shame because everything else was really great.

    The room and customer service was excellent, the room was comfortable and quiet

    Stayed in March 2024

  • Reviewed: 25 February 2024

    6.0
    it was okay,
    • Leisure trip
    • Family with young children
    • Family Suite with Bunk Bed - Non-Smoking
    • Stayed 1 night

    Drawers have broken handles, no chairs, some of the lights plug are broken, door of the bathroom's edge are chipped, there are red stains on the carpets.

    Bunk Bed for the kids.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Suite with Sofa Bed and Kitchen - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fridge wasn't cold. And the freezer had defrosted water in it. because the fridge was not plugged in. The ice maker in the hall wasn't working.it had no silverware or cups had maybe a half full dishwasher soap. And the paper towel roll didn't have much left on it. . It had only 2 towels, which were not clean.smelled dirty also. Had a lil dirt on them. 1washcloth and 1 hand towel less then they usually do. . I had the same room My last 2 stays and both times the floor wasn't vacuumed it had debris on the floor as well as the bedding didn't smell clean and appeared to be dirty as well. And the bathtub wasn't cleaned both times So, I cleaned it. and I need the bathtub to soak in twice a day due to medical reasons. Which most of my stays everything has been much cleaner. But not the last few stays.

    I always enjoy having the living room. Area. And the beds have always been comfortable also. And I have stayed there several times before. So,I like that the staff knows me. And are friendly and helpful most of the time. I enjoy your hotel. It's also, not far to UC DAVIS MEDICAL CENTER. I stay at your hotel when I come to town for my Dr.. appointments

    Stayed in December 2023

  • Reviewed: 12 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Not enough parking at times...

    The complimentary breakfast was an extra added bonus. Rooms were clean and comfortable. Staff were friendly and helpful...

    Stayed in February 2024

  • Reviewed: 11 February 2024

    6.0
    Next time I’m in the Folsom area I’ll try someplace else
    • Leisure trip
    • Couple
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms need repair and cleaning. The bathroom had a lot of broken fixtures, the shower rod, the sink, and the toilet roll dispenser were all broken. There were stains on the carpet that looked like dog poop. And there was dog poop all over the parking lot. They have a lot of people that stay there with pets and obviously they don’t clean up after their pets and the staff doesn’t clean up after them either.

    It was quiet facility in an OK location

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Big room, comfortable beds, and the breakfast bar have good choices.

    Stayed in December 2023

  • Reviewed: 29 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed and Kitchen - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location was great. Breakfast was plus. Front desk was nice!

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Great stay, convenient, nice staff.
    • Leisure trip
    • Family with young children
    • Family Suite with Bunk Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Love the family suite layout when bunk beds for a family of five. We’ve never seen this layout before and utterly loved it. It was perfect!

    Stayed in December 2023

  • Reviewed: 4 December 2023

    7.0
    A close location to bus pick up location for California International Marathon
    • Leisure trip
    • Couple
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didn’t eat breakfast since I had to leave @5:10am. Outside the Room & hallway were quiet.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed and Kitchen - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Friendly staff, the breakfast and the lady that works the dining area and the ease to get on the fwy.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    6.0
    It was a place to sleep, that is about it.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Very tired looking property. Had no interest in using the shower, which didn’t look clean.

    Decent location

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Great location nice people clean it up
    • Leisure trip
    • Family with young children
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room was cleanish. King Bed was fresh and clean same with kitchen area. The bathroom was a turn off. white tile grout should be white, not black with white spots. Pee splatter spots on shower or yellow dried stuff. hair and other stuff on floor like they let my young child clean it in a hurry, just to make me have them do it all over again while I watched. I carry bleach wipe for a reason, its for public restrooms not motel rooms. It was just one night so i just made my bed and slept in it. Jacuzzi was warm bubbles for the first 20 minutes the water got colder and colder till we and the other people were getting cold. A bit more in the details and this place would be nice. Room 213 if you wanted to know.

    I liked it was in a nice area for the most part food and gas close by, shopping just down the road. Hotel staff was friendly and polite

    Stayed in November 2023

  • Reviewed: 24 October 2023

    7.0
    Convenient and Reasonable
    • Leisure trip
    • Family with young children
    • Studio King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The breakfast was tasteless.

    Location was close to the family we were visting. Checkin process was smooth and they called us ahead of time to confirm our reservation.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Great beds and great locations near restaurants.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Suite with Bunk Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hearing other patrons through the walls, poor mattress, electrical outlets not working

    Loved the price and location. Met our needs for the one evening.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Kitchen - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Odd smell in room. Got bit while closing the curtains and sitting on the couch. Poor lighting.

    Location. Spacious room. Friendly staff.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Good overall experience
    • Leisure trip
    • Family with young children
    • Family Suite with Bunk Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t smoke in the elk

    Breakfast in the morning wasn’t the best food but it was something

    Stayed in September 2023

  • Reviewed: 13 October 2023

    6.0
    Nice but could be better for the price.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Kitchen - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The air conditioning in our room didn’t work very well.

    It was clean and mostly comfortable.

    Stayed in October 2023

Showing 1 – 25

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