Walls too thin on old side. Heard television until 3 am when I called down. Neighboring room turned it off; then heard snoring. Horrible night sleeping. Toilet extremely low to ground. Room across had dog barking. It is under renovation so it should be good once done. My problem happened on week-end. They have signs up about noise on weekdays.

Location. Unfortunately terrible sleeping. Staff tried to solve problem. Before this owner, never any problem. Stayed many times before. It was beautiful then. Now turning it into more "modern" with small lobby. Taking out ballroom floor & big windows for more rooms.

Stayed in February 2023

The bed wasn't very comfortable. Could use new beds.

Loved the kitchenette. The coffee maker had a bent lid so couldn't use it but they had fresh coffee in the lobby. Even with construction it was nicer than many other hotels we have visited.

Stayed in February 2023

The entire facility is undergoing a re-model. The lobby was covered in sheet rock dust and I had to walk a long hallway that was covered in plastic sheeting. When other rooms turned their water on, it was very loud in my room.

The staff was very friendly and accommodating. My room was clean and well-prepared for my visit.

Stayed in February 2023

It had snowed and nobody cleared the sidewalk. They seemed to be using the renovation going on as a reason not to maintain lobby area and rest of hotel. Checking in the desk clerk had to phone someone on how to do the check in. The water to the toilet had been turned off. After I open valved it was obvious the toilet would continue to run unless you jiggle the handle just right to get the flapper close correctly. The hot/cold water in the shower was backwards. If you turned the control to warm shower you got cold water and turned back to cold you would get hot water. Did not see any vending/ice machines. The room itself was fine, stayed two nights without any housekeeping service.

Not sure if there was a breakfast the desk clerk made no mention. Again the hotel was under renovation so this may not have been available at this time.

Stayed in December 2022

complete renovation going on. Grandson found questionable used garments under the bed.

location

Stayed in June 2022

Need to clarify whether they serve breakfast. Maybe much different when remodeling finished.

The hotel was being remodeled. This made it less than normal. Room was good and comfortable. Few amenities. The site had said the hotel had breakfast. There was no breakfast, perhaps because of the remodeling. Staff were pleasant and efficient. Staff made very little effort to interact with guests. It was close to where I needed to be the next day, easy to find and quiet.

Stayed in May 2022

They were remodeling and we didnt know it before hand. Plus because we used our other debit card, we had to create an entirely new reservation. So it took longer to check in. We ended up with a room with double beds instead of a king which wasnt very comfortable.

Location

Stayed in December 2021

construction zone; loud guests next door; breakfast was a joke (actually laughed out loud)

location

Stayed in January 2022

Hotel undergoing huge renovation, including lobby. My room was in dire need of repairs, so hopefully is on the list to be gutted and redone. Continental Breakfast was coffee, orange drink and dry cereal. Wish I would have known ahead of time about these issues and would have booked a different hotel.

Location is great. Staff was friendly. Okay for one night stay.

Stayed in November 2021

The mattresses were bumpy and not real comfortable. The continental breakfast consisted only of fruit loops or honey nut cheerios and milk/orange juice.

Check in was quick and easy. The room was clean and comfortable.

Stayed in December 2021

the remodeling

the bathroom

Stayed in November 2021

Bed was hard and most uncomfortable

Good value for spa tub and in good location

Stayed in September 2021

Remodeling disturbances and lack of staff knowledge. Check in was long even with a reservation.

Location is good. Very quiet.

Stayed in September 2021

.No cold water in shower, it only had scalding hot water, couldnt shower, Luckily we had a spa in our room that we used to bathe.

Clean, huge room, quiet.

Stayed in September 2021

When we arrived the girl at the desk was short and rude. Our room was not ready at check in time. Our spa bath did not work.

Clean for the most part

Stayed in June 2021

Never being informed, the hotel was even closed down.

There was nothing to like. I was never informed that the hotel was shut down until I arrived to check in.

Stayed in May 2023

The website indicated some renovations yet when we arrived the whole hotel was being renovated and our room was horrid the toilet didn't flush, the smell of the room was disgusting, and I woke up with bed bug bites!!! I believe I deserve a refund this place wasn't worth the money spent.

Nothing

Stayed in April 2023

This review has been hidden because it doesn't meet our guidelines.

It was quiet n comfortable

Stayed in January 2023

All the construction

very nice room

Stayed in December 2022

The entire hotel was under construction. That should have been posted somewhere. The room was dated and coffeemaker was broken.

The room was spacious but dated.

Stayed in December 2022

Brown stains on the walls in bathroom, cracks in the floor, you could hear everything when people decided to move around. The price tag of 70 bucks for a 30-40 dollar it needs to be.

Quick check in, and supplied the bare minimum of a place to stay.

Stayed in November 2022

The construction on the other end of the building and the lobby. Only had coffee, but the room & staff were excellent.

Clean room, AC worked, and shower was clean and had plenty of hot water. Staff was friendly and professional.

Stayed in November 2022

The whole complex is under construction and no facilities are available (this wasn’t noted during booking). No breakfast or even toiletries are available! How they think they can do business during this time is beyond comprehension!

The location is great

Stayed in August 2022

Much or even most of the problems are the fault of booking.com, as much as the hotel's. The photos shown on booking.com's website are completely inaccurate and thoroughly misleading. When I arrived, the entire lobby was gutted (I downloaded photos from booking.com's website to confirm the false representation). In fact, the bulk of the hotel was under construction, which made for a very unpleasant stay. This was NOT noted on booking.com's website description. Further, the AC was broken so the hallways and central areas were roasting. The hallways were in a state of disrepair, with torn-up drywall and floorboards and exposed fixtures. The carpet in the hallways was filthy and smelled distinctly of mold and mildew. I woke up with a screaming headache, which is a sure sign of mold—not only unsanitary, but dangerous. The rooms aren't any better. The toilet was stained and dirty, and ran all night. The wifi didn't work. The AC didn't work properly and was so loud it kept me up most of the night. The coffee maker did little more than leak hot water everywhere. The mattress had actual, visible lumps in it; I stripped the bed halfway through the night to be sure I wasn't imagining it. I've taken more than a dozen photos to document these problems. At best, my room was rundown and grubby, with scratches, dings and damage on every single item. At worst, it was completely uninhabitable. In short: besides the unpleasant facilities, booking.com's advertising of this hotel was misleading at best, and dangerously close to fraudulent. I have reached out to booking.com, but have yet to receive a reply. Be warned, everyone.

The only good thing I can say about this hotel was the service was excellent; the young man who checked me in was courteous and helpful, and clearly embarrassed about the sad state of this hotel.

Stayed in June 2022